Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cleopetra Hotel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cleopetra Hotel is located in the city center of Wadi Mousa and only about 250 Meters from the main bus station.
As described in the lonely planet and other guide books we have the cleanest rooms with private bath and hot shower , and the best friendly staff that make you feel at home!!
With our cozy atmosphere your stay will be unforgettable!!

Not only the homey atmosphere that we provide ..
In Cleopetra Hotel you'll find all the services that make your stay very comfortable and enjoyable especially after the long hike in the ancient city of Petra :)
We offer free transportation to the gate of Petra at any time you want from 6;00 am till 12;00 midday , Free TV sattelite and movie show, deposit safe, reservation for other hotels in Jordan , Organising transportation to any place in Jordan with very competitive prices as borders pickups & airport pickup to..also organising Trips to the real desert of Wadi Rum.
Our staff will be ready to help you with any thing you need

In our restaurant you'll discover the real oriental kitchen with the dinner which cooked by Mums.
As described by one of our guest he'll never forget the tasty dinner that he had in Cleopetra!!

According to our guests we are distinguished in many things but our hospitality is the thing that make us so special..!!
so don't forget to ask for your welcome drink as soon as you arrive to Cleopetra

Finally we believe that reputation and honesty is the key for good human relations, subsequently good business
for that reason our motto is :
Come as a guest leave as a friend

Breakfast is included in on-line rates . View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.0

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    19 Nov 2018
    I loved Cleopetra. Everyone was so nice, the room was very clean and comfortable, it's a quick ride to Petra (with a free shuttle!), and the WiFi is great. We also loved the breakfast! I would highly recommend this hotel and would definitely stay there again.
    USA, All Female Group, 25-30
  • 9.7


    12 Aug 2018
    Well located, very friendly and very helpful staff, basic but good free breakfast. Room was good and AC worked perfectly. You have to pay 2 JD per room for internet for the whole stay. Parking is available on the street and it feels safe. I would stay again. The have a curfew by midnight I believe.
    Mexico, Male, 31-40
  • 9.7


    18 May 2018
    Very nice, comfortable rooms. Reception is very kind and helpful. They also provide free transportation to Petra which is nice. Shower/bathtub setup was a bit strange (tiny tub, no shower curtain) but it wasn't that much of an issue. Would definitely recommend this place.
    Israel, Male, 31-40
  • 9.4


    02 Oct 2018
    Great place to stay in Petra. Super friendly and helpful staff. Definitely recommended.
    Mexico, Male, 25-30
  • 9.4


    27 May 2018
    What an amazing little hotel - great value for money. It’s family run and they are super friendly, and dropped me and a fellow guest down to Petra to explore. I would recommend staying here if you’re on a bit of a budget (the hostel reviews in the area were sketchy to say the least). I met someone to explore with so it can be quite sociable too. They are super friendly and also arranged transportation to Wadi Rum for me.
    England, Male, 31-40
  • 9.1


    17 Jun 2018
    We really enjoyed our stay at Cleopetra Hotel. We had a room with a double bed. The rooms are quite small but you have everything you need. The owners are lovely and helpful, they gave us a few tipps about different trails in Petra and when to do what. Breakfast is ok as well. The hotel is well located regarding the restaurants or city center. We’d definitely return to Cleopetra :)
    Luxembourg, Female, 25-30
  • 8.6


    20 Jun 2018
    Super friendly and helpful staff. Clean and good room. Petra is a good 15-20 min walk from the hotel.
    England, Female, 18-24
  • 8.6


    04 Jan 2018
    Few minutes walk to the bus station. The room condition was spacious with good air conditioner inside (double room). Breakfast was not bad. The elder gentleman drove us for free at the early morning to Petra entrance as well! We actually went to the bar of Valentine's Inn for those two days where they sold alcohol and cheap buffet every evening. Good alternative to socialize.
    China, Male, 25-30
  • 8.0


    30 Apr 2018
    Really friendly and helpful staff. Good sized clean rooms. Well located in Wadi Musa but quite far from Petra itself, although they do provide transport if needed.
    England, Female, 18-24
  • 7.7

    Very Good

    06 Mar 2019
    On the pro side, they arranged great drivers for my stay (private transfer from airport, half-day trip to Wadi Rum, ride to my Amman hostel). Laundry service was great (but no washing machine). Breakfast was modest, but good for starting day early to Petra. Free ride to Petra's entrance was good. On the con side, the hostel and rooms seem quite old, and there wasn't any young backpackers to socialize with. If you go in early march, make sure to bring enough warm sweaters/coats!
    Canada, Male, 25-30
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  • Free Breakfast
  • Free Parking
  • Towels Included
  • Air Conditioning
  • Hair Dryers
  • Hot Showers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Internet Access
  • Tours/Travel Desk
Food & Drink
  • Meals Available


  • 2016

    1st, Country Winners Jordan

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