Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If you cancel or change your plans, please cancel your reservation in accordance with the property's cancellation policies to avoid a no-show charge.

Cancellations or changes made 7 days (Kyiv Daylight Time) before arrival or no-shows are subject to a property fee equal to the first nights rate plus taxes and fees.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

In Cloud 9 you will find an informal and friendly atmosphere. The hostel has a mix of minimalist and modern styles. Maidan Nezalezhnosti is situated 2 minutes walk from our hostel. Nearby there is a great amount of restaurants, cafes and shop.

Situated in the heart of Kiev Cloud 9 is an excellent place to start discovering the cultural richness of
the city! Maidan Nezalezhnosti is situated 2 minutes walk from our hostel, Saint Sophia's Cathedral and
Mariinsky park can both be reached in 10 minutes on foot. We are located in the very center of the city so you
can get absolutely anywhere you want by subway, trolleybus or taxi. A great amount of restaurants, cafes and
shopping malls are situated 5-20 minutes walk!

The hostel has 2 cosy bedrooms, with 6 and 8 beds, air conditioning and free lockers, nice kitchen with a refrigerator, microwave and teapot, cookies and tea available daily, 24 hour open reception, shared bathroom, towel renting and a large room to relax with a TV. Wi-Fi can be used for free.

Hostel Cloud 9 Policies & Conditions:

Check in from 14:00 to 23:00.
Check out from 09:00 to 12:00.

Cancellation policy: 72 h before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast not included.

General:
Curfew 23:00 - 09:00.
We do not accept customers younger than 12 years of age.
Non smoking.
24/7 Reception.
Towels are available - 50 UAH. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.7

  • Security 6.7

  • Location 7.3

  • Staff 7.3

  • Atmosphere 6.7

  • Cleanliness 6.7

  • Facilities 6.7


Latest Reviews

  • 8.0

    Fabulous

    23 Feb 2019
    The hostel was super clean and the staff were very nice but it was more a place to sleep than a hostel to relax and meet other travelers. Depends what you are looking for. Also there is only one small bathroom for about 18 beds and also shared by the manager. Not ideal
    Germany, Female, 25-30
  • 8.0

    Fabulous

    20 Aug 2018
    Please add more showers and toilets. For those many of people there are to less. Also it would be nice to have an own key to go inside, always to ring and wait is annoying.
    Germany, Male, 25-30
  • 7.7

    Very Good

    01 Oct 2018
    Nice hostel, nice staff and not a bad location near to one of the main squares. Very hard to find though especially at night
    England, Male, 25-30
  • 3.1

    Rating

    25 Jul 2018
    I made a reservation through website and when I arrived, I was told that they had a problem with their system and my booking was not processed. They said I received an wma, which I did only an hour or 2 before arriving, but I didn’t have internet then to check. I doubt this is the first time this has happened to customers here. Clearly their system is not functioning properly. So basically it was a really s****y night in Kiev. Eventually I found something else. The situation was quite shady.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
Services
  • 24 Hour Reception
  • Internet Access
  • Late check-out
  • Towels for hire
Entertainment
  • Wi-Fi


×