Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

7 days

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Cloudcroft Hostel is located in the beautiful Sacramento Mountains, in Southeast New Mexico. The elevation is 6,700 feet, cool in the summer and snow in the winter. Surrounded by 28 Acres of land backed up to the Lincoln National Forest with unlimited hiking. Close to Ruidoso and Cloudcroft, 25 miles to White Sands National Park and 10 miles to Alamogordo.
Cloudcroft Hostel has a fully equipped kitchen, living room, big porch and plenty of outdoor space. There are always sleds to borrow for sledding in White Sands.

Cloudcroft Hostel Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 16:00 to 22:00 .
Check out before 11:00 .

Full payment will be due 2 days prior to arrival, credit cards, debit cards accepted.

Taxes are included - 6.313%
Breakfast not included.

Reception open from 9:00-11:00 and 16:00- 21:00 .
No curfew.
Dog friendly (private rooms only, $10 per dog/night, see dog rules below) PLEASE LET ME KNOW IF YOU ARE TRAVELLING WITH A DOG
Child friendly.
Non smoking.

Extra policies from property:
Property manager will send check-in instructions if she is not available.
Guests need to provide a valid email or phone number to contact them. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 10.0


    22 Mar 2022
    What a gem! This is a great place to stay! The location, value, and cleanliness was greatly appreciated. It is very close to White Sand National Park. They provide a complimentary saucer sled that you can borrow to take to White Sand National Park. I had the best sleep and felt refreshed for the next day’s journey to Carlsbad Cavern. If I am in the area, I would certainly be staying here. Thank you Stephanie for your recommendation to grab dinner in town since I was getting in late.
    USA, Female, 41+
  • 10.0


    18 Dec 2021
    Loved this place! It was so cozy and a beautiful location
    USA, Female, 25-30
  • 10.0


    27 Nov 2021
    Stephanie was great to work with and the space was amazing! I really enjoyed my stay!
    USA, Female, 31-40
  • 10.0


    28 Aug 2021
    Was planning on camping in the Lincoln National forest for a night before checking out White Sands NP, but a thunderstorm rolled in. Found this hostel when I was looking for alternatives and I’m so glad I did! Much more enjoyable for a night than any of the nearby hotels. Check in was easy and the whole place is super clean. It was really low-key while I was there but seems like it could be a social place to hangout. Would definitely stay again when I’m in the area!
    USA, Female, 25-30
  • 10.0


    10 Jul 2021
    Wonderful experience! Stephanie, the host, is awesome! She was so helpful in giving me tips and hints of places to go see while in town. There was live music in Alamogordo my first night and she invited me to meet up with her and her friends! Felt safe, clean room, clean bathroom, clean common areas. I will definitely be returning in the future.
    USA, Female, 25-30
  • 10.0


    26 Apr 2021
    Really top notch, would come back again
    USA, Male, 31-40
  • 10.0


    02 Apr 2021
    Cloudcroft Hostel was exactly what I want to get out of staying at a hostel; a stay that feels more rooted in the place than hotels which feel excessively standardized and homogenized. It was filled with charming DIY furniture, lovely bright colors and fun, creative decorative touches. Everything was very clean and well-maintained.
    USA, Mixed Group, 31-40
  • 9.7


    09 Jul 2022
    Great place to stay. Wonderful kitchen. Couple that runs the place is really nice, has wonderful Tips for Things to Do. Would definitely go there again. Had a Lovely Bbq. Beautiful humming birds on the terrace.
    Netherlands, Mixed Group, 41+
  • 9.4


    07 Jul 2022
    This is a great hospital in a beautiful location in new Mexico. Stephanie is super helpful with planning your trip. Wifi was great, facilities are great with lots of amenities. Kitchen is fully stocked with cookware, utensils and basic cooking supplies! Highly recommend.
    Canada, Couple, 25-30
  • 7.4

    Very Good

    03 Dec 2021
    Great location tucked into Lincoln national forest. Hostel has a good kitchen set up. It was cheaply redone and it shows. Not well insulated or sealed so it's chilly (heaters are to be turned off when guests leave the room) and there are bugs. Not my favorite vibes- passive aggressive signage (some are rainbow and randomly bolded or underlined) about behavior make it clear the owner thinks poorly of guests. Wouldn't go out of my way to stay again but would if I was in the area.
    USA, Female, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Cots Available
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Utensils
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi