Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

7 days

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cloudcroft Hostel is located in the beautiful Sacramento Mountains, in Southeast New Mexico. The elevation is 6,700 feet, cool in the summer and snow in the winter.Surrounded by 28 Acres of land backed up to the Lincoln National Forest with unlimited hiking. Close to Ruidoso and Cloudcroft, 25 miles to White Sands National Park and 10 miles to Alamogordo.
Cloudcroft Hostel has a fully equipped kitchen, living room, big porch and plenty of outdoor space. There are always sleds to borrow for sledding in White Sands.

Cloudcroft Hostel Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 16:00 to 22:00 .
Check out before 11:00 .

Full payment will be due at time of booking, credit cards, debit cards accepted.

Taxes are included - 6.313%
Breakfast not included.

Reception open from 8:00 to 22:00 .
No curfew.
Dog friendly (private rooms only, $10 per dog/night, see dog rules below) PLEASE LET ME KNOW IF YOU ARE TRAVELLING WITH A DOG
Child friendly.
Non smoking.

Extra policies from property:
Property manager will send check-in instructions if she is not available.
Guests need to provide a valid email or phone number to contact them. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.6

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.6

  • Cleanliness 9.6

  • Facilities 9.6

Latest Reviews

  • 10.0


    03 Jan 2021
    Stephanie was such a kind host and her hostel is truly one-of-a-kind. The facilites were very comfortable and well-maintained and the location was perfect; we loved being nestled on the side of a mountain. We were also fortunate enough to stay in the hostel at the same time as some other very neat travelers and enjoyed getting to know them. We hope to be back someday soon!
    USA, Couple, 18-24
  • 10.0


    24 Oct 2020
    Only stayed one night but loved it. I had an 8 bed dorm to myself which was very nice, as only myself and two couples were staying there then. The location was VERY clean and the showers had all the amenities, even for men! Everything was wiped down and clean when i entered the room, the window had a breeze from outside too. Stephanie was kind as to text me before i arrived later than expected and was responsive. Definitely recommend staying here, this hostel has great vibes! I'll be back soon!
    USA, Male, 18-24
  • 10.0


    18 Mar 2020
    Cloudcroft Hostel is located in the mountains above Alamogordo. A really cool drive down the mountains reveals some stunning views! Stephanie the host is great and is very welcoming! Would stay again!
    USA, Male, 25-30
  • 10.0


    08 Feb 2020
    My friend, the artist Mary Fassbinder, and I came to the area specifically for her to complete her final painting in a project to do [lein air paintings of all of our national parks at White Sands National Park. Stephanie greeted us as we arrived, and even texted us the day before and the final day, answering questions, making sure she knew when we were arriving, and was very, very helpful to us in every way. The hostel is clean, inviting, warm, safe, and lovely inside and out. Five Stars!!
    USA, All Female Group, 41+
  • 10.0


    29 Nov 2019
    Cloudcroft Mountain Park Hostel is absolutely fantastic. We were created by our friendly host after driving several hours through a snowy evening. The dorms were comfortable, with linens, pillows, extra blankets, and a wall heater. We enjoyed making breakfast in the shared common room, and I'd love to come back in better weather and use the outdoor fire pit. Highly recommend the Cloudcroft hostel. Be sure to checkout Cloudcroft Brewing just up the road.
    USA, Mixed Group, 25-30
  • 10.0


    18 Sep 2019
    I stay here by myself because it was the off season. However, Stephanie checked me in and treated my like family. I came here for a stop on my road trip to Texas. i had no idea what to do here besides White Sands and Stephanie showed me all the cool trails in this small town. At night, you can hear the Elks do their mating calls, and see the stars at night. I highly recommend staying here, it was worth the drive. Stephanie also lets you borrow sleds for the sands.
    USA, Male, 25-30
  • 10.0


    11 Sep 2019
    What an amazing hostel! Stephanie was wonderful. She had suggestions on what to do during my stay. The house was immaculate and very homey. I can’t wait to go again!
    USA, Female, 25-30
  • 10.0


    11 Sep 2019
    The Cloudcroft Mountain Park Hostel was a gem of a hostel! The hostess was lovely and very helpful, and the location was amazing. It was situated just 35 minutes from white sands, and tucked away in the beautiful Lincoln forest. A great brewery and other food/ drink fair was within 10 minutes of driving. The common areas were very inviting (going as far as to offer Netflix in the living room space, and a fire pit out front). If you find yourself in New Mexico, this is the place to stay!
    USA, Male, 25-30
  • 9.7


    29 Nov 2019
    My night at Cloudcroft was great. It's a quick 35 minutes to White Sands National Monument. Stephanie was super nice and checked in on each of the guests. She was willing to offer advice on planning travel and road conditions. The hostel was a bit chilly on a winter night in the main rooms, but the bunk rooms were very comfortable and there were plenty of blankets and heaters.
    USA, Female, 25-30
  • 8.9


    16 Feb 2020
    I booked the wrong date and actually needed to move in a day earlier! The staff was so understanding and accommodating and was able to fit me and my friends into the dorm room. Thank you so much!
    USA, All Female Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Cots Available
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Utensils
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi