Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

7 days

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cloudcroft Hostel is located in the beautiful Sacramento Mountains, in Southeast New Mexico. The elevation is 6,700 feet, cool in the summer and snow in the winter. Surrounded by 28 Acres of land backed up to the Lincoln National Forest with unlimited hiking. Close to Ruidoso and Cloudcroft, 25 miles to White Sands National Park and 10 miles to Alamogordo.
Cloudcroft Hostel has a fully equipped kitchen, living room, big porch and plenty of outdoor space. There are always sleds to borrow for sledding in White Sands.

Cloudcroft Hostel Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 16:00 to 22:00 .
Check out before 11:00 .

Full payment will be due 2 days prior to arrival, credit cards, debit cards accepted.

Taxes are included - 6.313%
Breakfast not included.

Reception open from 9:00-11:00 and 16:00- 21:00 .
No curfew.
Dog friendly (private rooms only, $10 per dog/night, see dog rules below) PLEASE LET ME KNOW IF YOU ARE TRAVELLING WITH A DOG
Child friendly.
Non smoking.

Extra policies from property:
Property manager will send check-in instructions if she is not available.
Guests need to provide a valid email or phone number to contact them. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.8

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 9.8

Latest Reviews

  • 10.0


    28 Aug 2021
    Was planning on camping in the Lincoln National forest for a night before checking out White Sands NP, but a thunderstorm rolled in. Found this hostel when I was looking for alternatives and I’m so glad I did! Much more enjoyable for a night than any of the nearby hotels. Check in was easy and the whole place is super clean. It was really low-key while I was there but seems like it could be a social place to hangout. Would definitely stay again when I’m in the area!
    USA, Female, 25-30
  • 10.0


    10 Jul 2021
    Wonderful experience! Stephanie, the host, is awesome! She was so helpful in giving me tips and hints of places to go see while in town. There was live music in Alamogordo my first night and she invited me to meet up with her and her friends! Felt safe, clean room, clean bathroom, clean common areas. I will definitely be returning in the future.
    USA, Female, 25-30
  • 10.0


    26 Apr 2021
    Really top notch, would come back again
    USA, Male, 31-40
  • 10.0


    02 Apr 2021
    Cloudcroft Hostel was exactly what I want to get out of staying at a hostel; a stay that feels more rooted in the place than hotels which feel excessively standardized and homogenized. It was filled with charming DIY furniture, lovely bright colors and fun, creative decorative touches. Everything was very clean and well-maintained.
    USA, Mixed Group, 31-40
  • 10.0


    25 Mar 2021
    Best hostel in NM hands down. Host was extremely nice and helpful. The place is laid out well and can’t beat the price.
    USA, Male, 25-30
  • 10.0


    13 Mar 2021
    WOW! I love this place. I've stayed at a few hostels throughout the years and this one goes ABOVE AND BEYOND! So SAFE + the atmosphere reminded me of a place for a family vacation. I stayed two nights a fews days apart from each other and Stephanie was SO good at communicating with me and making sure I had everything. I cannot wait to be back soon + this time bring along others to share this experience! If you're on the fence, let this be your sign to DO IT! You will not regret it.
    USA, Female, 25-30
  • 10.0


    03 Jan 2021
    Stephanie was such a kind host and her hostel is truly one-of-a-kind. The facilites were very comfortable and well-maintained and the location was perfect; we loved being nestled on the side of a mountain. We were also fortunate enough to stay in the hostel at the same time as some other very neat travelers and enjoyed getting to know them. We hope to be back someday soon!
    USA, Couple, 18-24
  • 10.0


    24 Oct 2020
    Only stayed one night but loved it. I had an 8 bed dorm to myself which was very nice, as only myself and two couples were staying there then. The location was VERY clean and the showers had all the amenities, even for men! Everything was wiped down and clean when i entered the room, the window had a breeze from outside too. Stephanie was kind as to text me before i arrived later than expected and was responsive. Definitely recommend staying here, this hostel has great vibes! I'll be back soon!
    USA, Male, 18-24
  • 10.0


    18 Mar 2020
    Cloudcroft Hostel is located in the mountains above Alamogordo. A really cool drive down the mountains reveals some stunning views! Stephanie the host is great and is very welcoming! Would stay again!
    USA, Male, 25-30
  • 8.9


    16 Feb 2020
    I booked the wrong date and actually needed to move in a day earlier! The staff was so understanding and accommodating and was able to fit me and my friends into the dorm room. Thank you so much!
    USA, All Female Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Cots Available
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Utensils
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi