Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CoCo Jamboo Hostel tiene una política de cancelación gratuita.
en caso de no presentarse en el hostel, solo pedimos que nos informen con tiempo de 24 horas para cancelar.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Coco Jamboo Hostel

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Make our house your home that is our goal. Give you a friendly and friendly atmosphere, designed to rest and meet people. With an excellent location, rooms and bedrooms with air conditioning and private bathroom, kitchen and breakfast included. We have the necessary services for your stay at sea and the tropical beauty of Santa Cruz de la Sierra.

Our goal is to provide a friendly environment, designed to rest share and meet people, make our home your home.
We have the necessary services to make your stay a pleasant one. The rooms have air conditioning, private bathroom, bunk beds, locker, and a personal security card to enter and leave the hostels. Included in your reservation is breakfast, kitchen, wi fi, air conditioning, and personal locker.

We are in the heart of the city, 6 blocks from Plaza 24 de Septiembre. In the area there is access to multiple services. Bus lines, craft fairs, museums, shopping centers, restaurants for vegetarian, vegan and fast food, bars, telephone points and access to an Internet cafe, ATMs, supermarkets and popular markets.
We are also 2 blocks from the Migration Office and 15 minutes away from the Bimodal bus terminal and 40 minutes from the Viru Viru International Airport.

We have shared rooms, bunk beds, private bathroom, hot shower and air conditioning.
Spaces IF smokers (Terrace)
Non-smoking spaces. (Video room, rooms, kitchen)
Breakfast: 08:00 am - 10:00 am (Included from the first day of arrival)
Reception 24hrs.

Coco Jamboo Hostel's Policies & Conditions:

Check in from 12:00
Check out before 10:00

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash.

Taxes included.

No curfew.
Non smoke
Reception 24 hrs View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.8

  • Location 8.7

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 9.6

  • Facilities 8.7

Latest Reviews

  • 10.0


    20 Mar 2020
    it's an awesome place to stay. The owner is great, knows so much about Santa Cruz and the staff has been really helpful
    Italy, Male, 25-30
  • 10.0


    14 Jan 2020
    Nice hostel, super nice staff, lockers, shovers snd toalets in every room. Just few blocks from the city centre.
    Czech Republic, Mixed Group, 25-30
  • 10.0


    09 Jan 2020
    Stefan is a great helpful host, the place is very clean and tidy, hot shower, good breakfast, ac in the room, cosy living room, fast steady wifi, nice rooftop... What else can you expect ?
    France, Male, 31-40
  • 10.0


    14 Oct 2019
    This was our first stop on our back-packing trip and couldn't have eased us in any better. Rooms were clean, lockers available and a decent kitchen. It has a cool roof terrace with hammock, sofas downstairs and is 6 blocks from the main plaza. We even got breakfast on the morning of arrival and breakfast is good. Stefan and Adriana are fantastic and so helpful. Thanks guys for an awesome stay and hopefully see you again someday.
    England, Female, 31-40
  • 10.0


    21 Sep 2019
    I loved this hostel. Everything was perfect and the owner, is a kind person who helps you to organise the day and explains you what you need to know about the city. He's really passionate at his job and cares about your staying. I definitely recommend it!
    Italy, Male, 25-30
  • 10.0


    22 Jun 2019
    Wonderful little hostel! Stayed in 4-bedroom female dorm with bathroom. Everything is kept very clean. Hot water in showers. AC unit in room. Rooftop terrace to hang out. Breakfast of egg, fruit, bread, coffee, tea. Met other very cool solo travelers there. Staff is super nice and accommodating! They'll go out of their way to make you feel at home, and they're a wealth of knowledge in helping you with travel plans. I extended my stay an extra 2 nights. Would definitely recommend!
    USA, Female, 31-40
  • 9.7


    06 Mar 2020
    Great hostel, Stefan is so nice and helpful . Rooms were super clean with aircon! Bathroom also nice and big with hot shower! There is outside seating on roof terrace with a great social atmosphere and comfy hammock . Also inside lounge area to get out of the sun with an outstanding film collection great place to chill and socialise. Breakfast was also great! We highly recommend if your in Santa Cruz!
    England, Female, 18-24
  • 9.7


    22 Jan 2020
    Really great place to chill, Stefan is super welcoming, loved my chats with him! Wishing you all the best mate! The place is walking distance from the main plaza with shops/mercado nuevo/restaurants etc... close by. Also really close to the bus terminal, 15min during peak hour. Definitely recommend staying at Coco Jamboo!
    Australia, Male, 31-40
  • 9.1


    28 Jan 2020
    Stefan is incredibly helpful and friendly. The rooms were spotlessly clean, AC is very good and the breakfast was good. Excellent location.
    England, Female, 25-30
  • 9.1


    12 Oct 2019
    Incredibly nice and secure place to stay in Santa Cruz with excellent chilled vibes on the roof. Stefan the host is a legend of a man and one of the nicest people I’ve met. Thanks for a great stay. 9/10
    England, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi