Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

CoCo Jamboo Hostel tiene una política de cancelación gratuita.
en caso de no presentarse en el hostel, solo pedimos que nos informen con tiempo de 24 horas para cancelar.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Coco Jamboo Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Make our house your home that is our goal. Give you a friendly and friendly atmosphere, designed to rest and meet people. With an excellent location, rooms and bedrooms with air conditioning and private bathroom, kitchen and breakfast included. We have the necessary services for your stay at sea and the tropical beauty of Santa Cruz de la Sierra.

Our goal is to provide a friendly environment, designed to rest share and meet people, make our home your home.
We have the necessary services to make your stay a pleasant one. The rooms have air conditioning, private bathroom, bunk beds, locker, and a personal security card to enter and leave the hostels. Included in your reservation is breakfast, kitchen, wi fi, air conditioning, and personal locker.

We are in the heart of the city, 6 blocks from Plaza 24 de Septiembre. In the area there is access to multiple services. Bus lines, craft fairs, museums, shopping centers, restaurants for vegetarian, vegan and fast food, bars, telephone points and access to an Internet cafe, ATMs, supermarkets and popular markets.
We are also 2 blocks from the Migration Office and 15 minutes away from the Bimodal bus terminal and 40 minutes from the Viru Viru International Airport.

We have shared rooms, bunk beds, private bathroom, hot shower and air conditioning.
Spaces IF smokers (Terrace)
Non-smoking spaces. (Video room, rooms, kitchen)
Breakfast: 08:00 am - 10:00 am (Included from the first day of arrival)
Reception 24hrs.

Coco Jamboo Hostel's Policies & Conditions:

Check in from 14:00
Check out before 12:00

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash.

Taxes included.

No curfew.
Non smoke
Reception 24 hrs View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.9

  • Location 9.6

  • Staff 9.8

  • Atmosphere 9.2

  • Cleanliness 9.5

  • Facilities 9.4

Latest Reviews

  • 10.0


    07 May 2019
    1st impressions: Not the best but see below (I extended my stay by 2 nights) Host: Stefan is very welcoming, super helpful & offers a great excursion out to the waterfalls Breakfast: Very good - consists off rolls, a boiled egg & a variety of fruit - even got breakfast on day 1 Communal areas: The terrace is superb likewise the kitchen, dining room & lounge on the ground floor 8 person dorm: Comfy bed & large bathroom Location: 15bs taxi or 20min walk to the bus station; 6 blocks to the plaza
    New Zealand, Male, 31-40
  • 10.0


    09 Apr 2019
    A great hostel in a really good location near the city centre and local buses. My girlfriend was very ill whilst here and the owner was really amazing and helpful. They even do washing which was useful!
    England, Couple, 25-30
  • 10.0


    07 Apr 2019
    This is a friendly and clean hostel, helpfully located not too far from the bus terminal. We arrived in the morning, before the check in time, and were able to store our bags and have breakfast. Staff are lovely and happy to help with organising day trips. Would definitely recommend to anyone!
    England, Male, 18-24
  • 10.0


    16 Mar 2019
    Throughouly enjoyed our stay here. Comfortable beds and spacious dorms. Stefan is an absolute credit to the hostel, he took us on an adventure to a waterfall, which was amazing. Would absolutely stay here again. Good location.
    England, Couple, 25-30
  • 10.0


    09 Mar 2019
    I was looked after so well from the moment I arrived to the moment I left. It felt like home. Stefan is amazing host. The hostel is in a great location, is super clean, the beds are so comfy and wide and great breakfast served every morning.
    Lithuania, Female, 31-40
  • 10.0


    05 Mar 2019
    Really nice place, the owner is really nice and brought a group of us to treck to a beautiful waterfall free of charge! Really friendly and helpful, nice terrasse on the roof! + there's a friendly cat! Thanks Stephane!
    France, Mixed Group, 31-40
  • 9.4


    14 Jun 2019
    My stay here was very short, yet the host made me feel very welcome and helped me arrange and early morning taxi to the airport. A good hostel with staff that makes you feel cared for!
    Syria, Female, 18-24
  • 9.1


    10 Jun 2019
    Really nice stay! Stefan is awesome and really dedicated to his job. He gave really good tips and adviced how to do things in the city. Gooood breakfast and really clean hostel! Choose this one if you want easy and pleasant stay in Santa Cruz.
    Finland, Female, 18-24
  • 9.1


    08 Apr 2019
    Perfectly good hostel. Rooftop was super nice. Not far from the center of town.
    USA, Male, 25-30
  • 8.6


    30 Mar 2019
    Only stayed one night. Unfortunately we booked a 4 bed room but they only had an 8 bed available. Bathroom wasn't very clean. Helpful staff and good location. Overall good value for money though.
    England, All Female Group, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi