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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation. The guest will be charged the Agoda deposit if they cancel after reservation and the total price if they cancel in the 7 days before arrival.
No Show. The guest will be charged the the Agoda deposit.
Reduction In Numbers. The guest will be charged the Agoda deposit if they reduce the numbers of guests if the do not inform us by email 7 days before arrival.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Coco's Guest House is 250 m from Loh Dalum Bay. It offers clean and comfortable rooms with free Wi-Fi. For guests’ convenience, the property has a tour desk for all the main trips to Phi Phi Ley, and the snorkeling reefs. It also organizes Airport shuttle service, ferry and speedboat tickets to the islands beyond.

All rooms in Coco's guesthouse are equipped with a seating area and en suite bathroom. Simple backpacker 1 star fan rooms over look the public road. Standard air con rooms are set back from the public road and though cosy have excellent air conditioning. Superior rooms have a flat-screen cable TV. The Superior air conditioned rooms offer the best quality accommodation and can be classed as 2 star. All bedrooms have a cushion per person, a top sheet on the bed, and bathroom towels per person.

Local restaurants, cafes, convenience stores, ATM's can be found around the property.

**Room conditions:
Basic Double bed private room with Fan have COLD showers,
Basic Twin private room with Fan have COLD showers.

Free Pick Up From The Phi Phi Pier
Let us know your ferry schedule by email and from which port (Phuket/ Krabi/ Lanta) you are coming from. Look out for Coco's signage and your name once you arrive and have paid the 20THB island entrance fee. Our bag man will bring a trolley for the bags. NOTE. This trolley service only applies to the ferry on your email. (If you get a later ferry you will need to get us to confirm the change of time.)

It is a 12 minute walk from the main Koh Phi Phi pier, past the Ice Bar and Reggae Bar, to Coco's Guesthouse.

At Check-in.
For a speedy check in please prepare your
1. Booking information
2. Your passport (needed for immigration check in)
3. The standard 500THB Key Deposit.
4. A padlock for your safe box to store your valuables.

We will give you.
1. Room Key.
2. Key deposit receipt. (please keep for check out)
3. Wifi Password
4. Welcome Drink

********************************************************
Early Checkout Policy
Coco's policy is for guest to pay for one night after notice of Early Check Out is confirmed to have been received at reception. Go to reception to inform staff before 8pm if you are unsure whether your email has been received. To Be Clear, if you Early Check Out and leave on the same day you will need to pay for that night.

Deal.
Ask for the latest deal at the ICE BAR specializing in Coconuts, Vodka and Cocktails. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.0

  • Security 6.9

  • Location 7.4

  • Staff 7.5

  • Atmosphere 5.8

  • Cleanliness 6.4

  • Facilities 5.8


Latest Reviews

  • 9.7

    Superb

    13 Mar 2020
    Great experience! Quiet rooms, clean area. Our AC wouldn’t turn off or change temperature if we had the electric on.. it was very cold at night and only offered a thin sheet
    USA, Couple, 25-30
  • 9.7

    Superb

    07 Feb 2020
    Really good value for money. Perfect aircon and good facilities. Location was 10 minutes walk from the party but ideal for me. Would stay again. Staff very friendly although not much atmosphere, more like a nice guest house.
    Italy, Male, 31-40
  • 8.3

    Fabulous

    14 Dec 2019
    Great place to stay would recommend
    England, Male, 25-30
  • 7.7

    Very Good

    19 Dec 2019
    The hostel is walking distance from the beach and food stalls which is great. The room is simple and small but we had a great stay. The shower is open and our bathroom's floor never drained which was quite disgusting.
    South Africa, Female, 18-24
  • 7.7

    Very Good

    19 Sep 2019
    Was a nice stay at cocoa guesthouse. It’s a little bit further away from the Main Street but not far at all meaning it’s quieter at night but still close enough to get to the centre. The room was fine - get what you pay for with towels and linen provided. Free tea and coffee is also available which is good. Doesn’t have the most lively atmosphere with no obvious communal area most guests just did there own thing which was fine for us but maybe not great for solo travellers.
    Scotland, Female, 18-24
  • 7.1

    Very Good

    09 Oct 2019
    In theory a nice room. Great value and good ac. However walls are extremely thin, and conversations on the adjacent room kept us up all night. Room was very dark even with all lights on. Strange scratchy sound in walls which we think were cockroaches.
    England, Couple, 18-24
  • 5.1

    Rating

    01 Oct 2019
    It was extremely noisy at Coco's! Besides the noise, the water smelled awful and the door could easily be kicked in if you wanted to. I am glad they had lockers down in the office but that doesn't take away from the fact that the door was practically cardboard.
    USA, Female, 25-30
  • 3.7

    Rating

    05 Jan 2020
    The location is the worst part. Cleanliness is not maintained here. Rooms are very ordinary yet they charge you quite much. The beds were so bad that we couldn't sleep properly the whole night. DON'T BOOK!
    India, Couple, 25-30
  • 3.1

    Rating

    31 Dec 2019
    TOTAL SCAM!! Do NOT book..!! pathetic LOCATION next to a garbage dump.. Extreme rude and money minded STAFF.. Zero SECURITY..anybody can enter the premises.. No VALUE for money as it is expensive Worst case..AC NOT WORKING so we spent whole night in heat as no fan..500 baht deposit which they DO NOT RETURN...dirty and OPEN DRAINS outside..too many mosquitos.. I will prefer to sleep on the street instead..!!
    India, All Male Group, 25-30
  • 2.6

    Rating

    14 Jan 2020
    we had bug beds!! the staff was not helpful or pleasant at all. DO NOT STAY HERE
    Canada, All Female Group, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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