Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group reservations, free cancellations & reduction in numbers have to be requested at least 3 days before the arrival date, if this is not met, the first night for all members of the group will be charged.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Cocoa Hostel differs from the rest of the hostels by being a space with atmospheres that will make you feel like home, quiet and comfortable. Our service will make you feel like if you were family, we will help you with everything you need to make your stay in Medellin unforgettable.

Cocoa Hostel is located in one of the best areas of Medellin, El Poblado, just three blocks from the Zona Rosa where there are bars, restaurants and nightclubs and 10 minutes walk from the metro station.

With a quality team and very good service, the beds are comfortable and warm and have several facilities so that you have your own private space.We encourage privacy in our rooms and sociability in our shared spaces.On site you can purchase snacks, sodas, and Beer.

Cocoa Hostel Conditions and Policies:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00.

Payment upon arrival by cash and bancolombia/davivienda transfers
This property may pre-authorize your card before arrival.

Taxes not included - 19% for Colombians.

No curfew.
No children allowed. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 8.5

  • Atmosphere 7.0

  • Cleanliness 10.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    07 Feb 2020
    This is one of my favorite hostels I’ve ever stayed at. It’s far enough away from the poblado party center that the vibe is chill, but the layout really encourages social interaction so you can make great friends easily. The breakfast table is warm and social, and there’s an herb garden in the back if you do your own cooking. The staff make every possible accommodation to help guests, many of whom return week after week. GREAT location
    USA, Female, 25-30
  • 10.0


    30 Jan 2020
    The hostel is very nice and well located, close to an excellent coffee shop and the metro. Only drawback is that it is loud - when one guest gets up in the morning, everybody get up.
    Denmark, Couple, 31-40
  • 10.0


    20 Jan 2020
    Great hostel!! Would definitely stay again. In a great location next to a supermarket and lots of shops and restaurants. Great vibe and very clean/comfortable.
    USA, Female, 25-30
  • 9.7


    14 Mar 2020
    Clean comfortable hostel. We stayed in a private room which was very nice, although it did not have a good place to store luggage and it was right next to the kitchen. Everyone (guests and staff) were very quiet and respectful. Dora made incredible breakfasts! And the desk staff were very helpful, most of them spoke English too. Andrés checked us in and was especially attentive. The location was ideal, in a quiet area of town, but close to a supermarket and amazing bars and restaurants.
    USA, Couple, 31-40
  • 9.7


    17 Jan 2020
    Super clean, quiet, hot showers, great breakfast, and welcoming staff. I loved my stay at Cocoa! Come here if you’re looking for somewhere quiet to relax.
    USA, Female, 25-30
  • 9.4


    04 Feb 2020
    The owner of the hostel was very friendly and helpful! Overall the hostel is a nice quiet, clean place to hangout!
    Canada, Female, 18-24
  • 9.1


    29 Feb 2020
    Small perfectly sized hostel within walking distance to the metro, restaurants, and bars. A calm but fun social environment with a nice breakfast every morning. The staff is pretty much useless. They barely speak any English, unable to give local recommendations (just point to brochures), and they gave me an occupied bed on arrival. Overall, the stay was amazing. I met a lot of great people and had a good time. Would stay again. Just don't expect much from the staff.
    USA, Male, 25-30
  • 8.9


    19 Feb 2020
    The hostel was kept clean and breakfast is fine. The bathrooms were a bit small but there were hooks to hang stuff. The bed was comfortable but the room is need of a ceiling fan. In what I imagen was a one off situation, I wasn’t given any information when I arrived and had to figure stuff out on my own. However the next day the owner provided me information about the hostel, what’s near, and recommendations.
    USA, Female, 25-30
  • 8.0


    15 Feb 2020
    This hostel is in a phenomenal location: on a quite street, a short walk from the most touristic part of town, and right next to one of the city’s best cafes. The wooden bunks were comfortable and the lockers are a good size, but there are a small number of bathrooms and the staff was unfriendly. Book for the location, not for the atmosphere
    USA, Mixed Group, 25-30
  • 8.0


    24 Jan 2020
    This hostel had a nice quiet homely atmosphere but was in such a quiet neighborhood that you had to walk along quiet streets for 8 minutes to get to nearest supermarket/resteraunts I am a woman travelling on my own and was attacked by a woman with a knife wanting my bag on way back from train station/ supermarket just round the corner from hostel!! This happened at around 7.30pm so be warned best not to walk on your own even though like me you thought it was a safe area you are an easy target!
    England, Female, 41+
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Flexible NRR
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi