Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group reservations, free cancellations & reduction in numbers have to be requested at least 3 days before the arrival date, if this is not met, the first night for all members of the group will be charged.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoa Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cocoa Hostel differs from the rest of the hostels by being a space with atmospheres that will make you feel like home, quiet and comfortable. Our service will make you feel like if you were family, we will help you with everything you need to make your stay in Medellin unforgettable.

Cocoa Hostel is located in one of the best areas of Medellin, El Poblado, just three blocks from the Zona Rosa where there are bars, restaurants and nightclubs and 10 minutes walk from the metro station.

With a quality team and very good service, the beds are comfortable and warm and have several facilities so that you have your own private space.We encourage privacy in our rooms and sociability in our shared spaces.On site you can purchase snacks, sodas, and Beer.

Cocoa Hostel Conditions and Policies:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19% for Colombians.
Breakfast included.

Reception open 24/7.
No curfew.
No children allowed.
Pet friendly.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.9

  • Location 9.6

  • Staff 9.8

  • Atmosphere 9.4

  • Cleanliness 9.6

  • Facilities 9.2

Latest Reviews

  • 10.0


    26 Oct 2019
    Great hostel with nice staff in a good location
    Canada, Male, 25-30
  • 10.0


    22 Oct 2019
    After 6 months in South America we found that this was easily one of the best hostels we’ve stayed in. The staff are incredible and the place has such a homely, cosy vibe. In saying that, it’s a great balance between casual and sociable. We ended up going around the corner to Blacksheep only to return to Cocoa. A true haven, a week wasn’t enough. Thanks Andreas!
    New Zealand, Couple, 18-24
  • 10.0


    15 Oct 2019
    My stay here went from 3 days to 3 weeks. It feels like home. And you can easily socialize with everyone. Though it's not a party hostel, which is good because you can actually sleep at night. The staffs are very nice, J, F, D, A, and M. Wifi is also good. Bathrooms are really clean. If you're looking for a kinda long term stay, this hostel might be for you. Thanks fam!
    USA, Male, 25-30
  • 10.0


    15 Oct 2019
    I absolutely loved my stay at cocoa hostel. This hostel is small and has a family feel to it, the owner Andres is the nicest guy and made me feel so welcome he felt like one of the guests and not the owner. The breakfast is sufficient (eggs toast and coffee) and they clean the hostel every day. The bathrooms just got renovated and they are so nice :) My favourite part of the hostel is the living room with the comfy sofa and Netflix. I really loved this place, home away from home.
    Australia, Female, 25-30
  • 10.0


    06 Oct 2019
    Loved my stay here. Really clean, comfortable, in a good neighborhood and the staff are very welcoming. This is where I’d stay when I visit Medellin again
    USA, Male, 25-30
  • 9.7


    04 Nov 2019
    A nice place in a good area, but it is a very noisy house. There is noise from the street & one can hear other sounds all thru the nite--doors slamming, loud conversation, bathroom visits. Did not sleep well at all
    USA, Female, 31-40
  • 9.7


    18 Oct 2019
    Amazing place close to public transport. I love the home and friendly feeling of Cocoa Hostel. It's chill but very social. Great balance. The owner Andre goes out of his way to make sure you have the best local tips and information. All stuff is so lovely!!!
    Australia, Couple, 31-40
  • 9.7


    09 Oct 2019
    Lovely place, two beautiful parks near by to walk and enjoy nature every morning, walking distance from metro and poblado area, good common areas to meet travelers and overall i had a great time, the Venezuelan staff has basic English so its a bit of a challenge to communicate but the managers are great always willing to help and are truly interested in keeping us comfortable and happy throughout the stay of each person, my only advice is to train better the other staff because they never smile.
    Colombia, Male, 18-24
  • 9.1


    19 Oct 2019
    Great hostel to stay at in Medellin! Would definitely stay here again, was booked for 2 nights and ended up staying for the week. the owner was also a legend!
    Canada, Male, 31-40
  • 9.1


    19 Oct 2019
    Comfortable beds, very nice social area and vibe, with outside courtyard. Struggled with wifi the entire 3 days we spent here. I don’t think the bathrooms are cleaned well or regularly enough (some areas are very disty or muddy when wet), but the rest of the hostel is spotless. Good breakfast included. We were allowed to bring our own wine, as the hostel doesn’t sell wine. Staff are amazing. Kitchen a bit small for more than 2 people to make food at one time. Laundry service!
    South Africa, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi