Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group reservations, free cancellations & reduction in numbers have to be requested at least 3 days before the arrival date, if this is not met, the first night for all members of the group will be charged.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoa Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cocoa Hostel differs from the rest of the hostels by being a space with atmospheres that will make you feel like home, quiet and comfortable. Our service will make you feel like if you were family, we will help you with everything you need to make your stay in Medellin unforgettable.

Cocoa Hostel is located in one of the best areas of Medellin, El Poblado, just three blocks from the Zona Rosa where there are bars, restaurants and nightclubs and 10 minutes walk from the metro station.

With a quality team and very good service, the beds are comfortable and warm and have several facilities so that you have your own private space.We encourage privacy in our rooms and sociability in our shared spaces.On site you can purchase snacks, sodas, and Beer.

Cocoa Hostel Conditions and Policies:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19% for Colombians.
Breakfast included.

Reception open 24/7.
No curfew.
No children allowed.
Pet friendly.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.7

  • Cleanliness 9.8

  • Facilities 9.3

Latest Reviews

  • 10.0


    06 Sep 2019
    This is a very nice and cozy hostel suitable for all kind of travelers. Located outside the tourist trap party and restaurants area makes it perfect to relax and enjoy after a day of exploring Medellin. Comfortable beds, very clean, delicious breakfast and all this for a decent price, considering that Poblado is the neighborhood for rich people😉 The owner is a nice guy who will help with everything you need! Thanks for a lovely stay:)
    Romania, Couple, 31-40
  • 10.0


    04 Sep 2019
    Staff is incredibly helpful.
    USA, Female, 25-30
  • 10.0


    26 Aug 2019
    Absolutely loved this place! So clean and modern and a really nice chilled vibe. Andres and James couldn’t do enough to make their guests feel comfortable, I will definitely return!
    England, Female, 25-30
  • 10.0


    20 Aug 2019
    The best hostel I've been to in Colombia. Outstanding in every way, clean, comfortable, good vibe, really nice staff, small but friendly sociable areas, breakfast included with the already excellent price, beer and other snacks available cheap from reception. Not a party hostel but you can go out and come back late no problem. Andrés a superb, friendly and helpful host, thanks for a great stay.
    England, Male, 25-30
  • 10.0


    15 Aug 2019
    The best hostel I've stayed at so far. Really Great vibes, people and a lot of space, which allowed for good interaction. Near enough to walk to all the action but far away enough in a peaceful neighborhood. Andrés (one of the owners of the business) and his team were super welcoming and made it feel like we were a big gang of friends. Highly recommend this place and I will for sure be coming back.
    Germany, Female, 31-40
  • 10.0


    03 Aug 2019
    Really nice and cosy place. It's very well located near one of the most exclusive areas of the city. Quiet and pleasant.
    Colombia, Male, 31-40
  • 9.7


    05 Sep 2019
    Cocoa was my favorite of the three hostel I stayed in while in Medellín. The owners, Alejandra and Andreas, both speak English and are very friendly and helpful. At check in, you are given a towel, blanket and given a tour of the facility. It is very clean. Each bed has a light and electrical outlet. The communal areas are nice. The hostel is in a quiet neighborhood, but near the Poblado Metro station and Exito grocery store. WiFi worked well in the communal areas, but less so in my bunk.
    USA, Male, 41+
  • 9.7


    18 Aug 2019
    Everything was awesome, would definitely stay again!
    Germany, Female, 18-24
  • 9.7


    16 Aug 2019
    Super friendly and helpful staff (though the women preparing the breakfast was a little rude sometimes), great atmosphere, great social vibe, awesome communal areas, cute decorations, comfy beds. I like that the beds had privacy curtains. Only downside are the bad kitchen facilities (very blunt knives, no spices etc) and the way too bright bedside lamps that wake everyone up if anyone lights up their lamp. Breakfast was a bit small but okay for free breakfast. Would definitely stay again!
    Germany, Female, 18-24
  • 8.0


    28 Aug 2019
    A chilled hostel and Andres is very helpful. The kitchen could have been a little better equipped but overall the hostel is clean and well maintained. A 10 min walk to metro and a big supermercado.
    Scotland, Female, 41+
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi