Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group reservations, free cancellations & reduction in numbers have to be requested at least 3 days before the arrival date, if this is not met, the first night for all members of the group will be charged.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cocoa Hostel differs from the rest of the hostels by being a space with atmospheres that will make you feel like home, quiet and comfortable. Our service will make you feel like if you were family, we will help you with everything you need to make your stay in Medellin unforgettable.

Cocoa Hostel is located in one of the best areas of Medellin, El Poblado, just three blocks from the Zona Rosa where there are bars, restaurants and nightclubs and 10 minutes walk from the metro station.

With a quality team and very good service, the beds are comfortable and warm and have several facilities so that you have your own private space.We encourage privacy in our rooms and sociability in our shared spaces.On site you can purchase snacks, sodas, and Beer.

Cocoa Hostel Conditions and Policies:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorize your card before arrival.

Taxes not included - 19% for Colombians.
Breakfast is included for Private Rooms.
Breakfast for Dorms is extra.

Reception open 24/7.
No curfew.
No children allowed.
The maximum period of stay is of 21 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.9

  • Location 9.6

  • Staff 9.7

  • Atmosphere 9.4

  • Cleanliness 9.6

  • Facilities 9.3

Latest Reviews

  • 10.0


    08 Dec 2019
    Honestly one of the ''best' hostels I have stayed out. If you want to party in El Poblado and come home to a very chill and quiet spot to get work done and sleep - this is your spot. Not a party hostel and has a very homey vibe. The front desk people are always willing to help and the owners are top notch. Hot showers, clean linen, clean towels and immaculately clean rooms all day. Seriously the cleaning ladies do not miss anything.....behind the toilets, yep, clean.
    USA, Male, 31-40
  • 10.0


    10 Nov 2019
    I already left a review on another site but it's great here. It stays clean, you are very close to Metro station, and the staff helps out a lot. I had lost a bag and they were able to help me make sure everything was good to get it back. They led me in the right place to get a haircut. I was able to practice my Spanish in a low risk environment.
    USA, Male, 25-30
  • 10.0


    01 Nov 2019
    What a lovely clean hostel! Very friendly staff, safe and quiet location, and comfortable beds. Easy walk to the metro. Great breakfast. I will definitely book here again on my next trip! Thanks Cocoa Hostel for a wonderful stay!
    USA, Couple, 41+
  • 10.0


    26 Oct 2019
    Great hostel with nice staff in a good location
    Canada, Male, 25-30
  • 9.7


    17 Jan 2020
    Super clean, quiet, hot showers, great breakfast, and welcoming staff. I loved my stay at Cocoa! Come here if you’re looking for somewhere quiet to relax.
    USA, Female, 25-30
  • 9.7


    04 Nov 2019
    A nice place in a good area, but it is a very noisy house. There is noise from the street & one can hear other sounds all thru the nite--doors slamming, loud conversation, bathroom visits. Did not sleep well at all
    USA, Female, 31-40
  • 9.4


    31 Dec 2019
    Love this hostel, really relaxing and quiet with clean comfortable shared spaces including a TV room with huge couch and Netflix, lovely helpful staff and comfortable beds. It’s not a party hostel, but close to black sheep - which is. Also only a 5 minute walk from exito supermarket, and park poblado.
    Australia, Female, 31-40
  • 9.1


    04 Dec 2019
    Clean hostel, well situated in a relatively safe area in the Poblado. Helpful staff. Hot showers, fast wifi, big lockers. Rooms don't lock. power near the bed, privacy bed curtain. Clearly would stay again.
    France, Male, 41+
  • 9.1


    29 Nov 2019
    In a nice area, very quiet. If you walk 10 mins you can be in more lively areas quite hilly around here. Staff very friendly. Definitely not a party hostel but a walk from nightlife. We had the private room was very good.
    England, Couple, 25-30
  • 8.0


    08 Nov 2019
    Nice dorm of 6 - comfy and beds had curtains. Small lockers in the room but not enough for big travel bags. We had a downstairs room which was by the chillout area so a bit noisy until 11pm or so. Breakfast was standard - scrambled eggs with bread and tea/coffee. 10min walk from El Poblado but a 20min easy metro ride from the centre of town (where walking tours begin etc). Very good showers (use the upstairs bathrooms).
    England, Couple, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi