Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.



Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Cocomama was voted the best in the Netherlands at the 2011 Hoscars and it's not hard to see why-guests have said this boutique hostel is 'the opposite to the big corporate hostels that lack character', with clean, newly furnished rooms 'done up to the small detail'. Hostelworld reviewers tell us the staff 'love their city [and] will give you all the info you need on where to go', making this hostel feel 'like a home away from home'. We particularly like the resident cat and the large back garden.

Property Description

Cocomama offers the best of both worlds in a super central location in Amsterdam. The luxury and comfort of a hotel and the atmosphere (and budget) of a hostel.

The rooms are all Holland themed and range from private doubles to 6-bed dorms (and everything in between). You might share a bathroom in some of the dorms, but those luxurious mattresses and feather duvets are everywhere.

Even more importantly, at MAMA, you're not on your own. Travel stories are shared, as is the dinner table. It’s a place where you’ll make friends and hang out with other international trotters alike in the private garden or common room, or perhaps cook dinner in the fully-equipped kitchen (perfect to keep costs down). And if that doesn’t keep you busy enough, the staff organise tonnes of activities including movie nights, drink nights, games nights and family dinners!

Please read our T&Cs below before booking, so there are no surprises! View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.3

  • Location 8.8

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 8.7

  • Facilities 8.5

Latest Reviews

  • 10.0


    03 Jun 2019
    Amazing hostel I couldn’t fault it. The staff work hard to make you feel comfortable and you get an authentic experience. Joey is an awesome manager and made my stay. Thanks so much to all the staff. The breakfast is also really good with yum museli, fruit and eggs or pancakes. Can’t recommend enough.
    Australia, Female, 18-24
  • 10.0


    11 May 2019
    My favorite hostel so far. The staff was very helpful. I lost the key to my lock pad and they were able to help me get into the locker by using an electric saw. Thank you so much for going above and beyond for my needs.
    USA, Male, 25-30
  • 9.1


    19 Jun 2019
    Really nice hostel in the middle of amstedam it is quite expensive but I believe that's the going rate for a night in a Dam hostel. Staff extremely helpful throughout our stay. Beds comfy and private due to curtains. Big window that can open up to allow air in. Large lockers also helps with security. Bathroom was cramped but hey, nowhere is perfect! Overall I slept extremely well at this hostel and met some lovely people. Would stay again if i came back to Dam. Thanks Mama!
    England, Mixed Group, 18-24
  • 9.1


    14 May 2019
    I felt so well-looked after, and the Cococmama crew were welcoming, competent, fun and clearly love Amsterdam! The building, back garden, beds and breakfast all suited me very well. I had two great days and nights in Amsterdam, and Cocomama was a big part of it.
    Canada, Male, 41+
  • 8.9


    06 Jun 2019
    Really cute hostel with comfy beds, clean bathrooms and lovely staff (especially the Scottish girl Cassie/Cathy??). Atmosphere is very welcoming
    Pakistan, Female, 18-24
  • 8.9


    29 May 2019
    staff is very welcoming and helpful! conveniently located near transportation and around a cute neighborhood with lots of cafes/restaurants. Walkable to museum district. It's a bit away from the center but I actually preferred this neighborhood! Stairs only and no elevators fyi. bed was comfortable and there's curtain for privacy. a bit run down than imagined from the photos, but it was fine. well-stocked common area and great value. there's a backyard too. met some good people! i will be back.
    South Korea, Female, 25-30
  • 8.9


    08 May 2019
    friendly stuff, clean, good location - close to the Utretcht street, which is very nice nothing to complain recommended
    Austria, Male, 41+
  • 8.3


    23 Apr 2019
    Cocomama hostel was great! I was a little nervous after reading reviews of bedbugs but I found the place to be very clean and free of any bugs. Staff was easygoing and helpful and had great recommendations. My only complaint is there was no soap in the bathroom, even for hand washing, and there was a fee to use a locker and towel. It’s the first time I’ve had to pay for those items at a hostel. Regardless, I would stay here again!
    USA, Female, 18-24
  • 8.0


    18 Jun 2019
    Overall nice hostel, a bit far away from everything but if you appreciate some peace that's a good thing...not a particularly social vibe in the common area although it may have been a matter of luck with who was staying. Comfortable beds and rooms cleaned regularly.
    New Zealand, Female, 25-30
  • 4.0


    21 Jun 2019
    My friend and I ended up completely covered in bed bug bites--about 50-100 bites each. I emailed the hostel asking for a refund. After admitting the problem, they said that they could only refund us 50% as we had access to the kitchen and bathroom etc. In addition, I had asked about secure bike storage as we had brought expensive touring bikes. We were assured that we could park our bikes in the garden. However, when we arrived we were told that we were not allowed due to our leaving early.
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's


  • 2014

    1st, Country Winners Netherlands

  • 2013

    1st, Most Popular Hostels Amsterdam

  • 2013

    1st, Country Winners Netherlands

  • 2013

    3rd, Worldwide Small Hostel

  • 2013

    7th, Worldwide

  • 2012

    1st, Country Winners Netherlands

  • 2012

    8th, Worldwide Small Hostel


  • 2012

    Worldwide Small Hostel

View all Award Winners

Cocomama says

What puts us ahead of the rest is our many little extras, like cheap bike rental, private hostel boat tours, our cuddly hostel cat Joop and the free pasta, rice, oil, spices and coffee/tea in the kitchen! For fun our guests join in on one of our many activities, like Tight Ass Tuesday (beer and pasta for â'¬3), movie night, the booze cruise, Nintento NES battles and more. Our hostel is run and owned by young, energetic ladies with outstanding local knowledge of Amsterdam. We especially recommend that people go biking or boating through Amsterdam - it gives you a total different and local view of the city.
We're also close to Albert Cuyp Market (two minutes' walk), the Heineken Brewery (five minutes' walk), Museum Square (5-10 minutes' walk) and the bars, restaurants and clubs of Leidseplein and Rembrandtplein (10 minutes' walk). Anika, Owner/Manager