Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoon City Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cocoon City Hostel has taken the greatest care to design a stylish and comfortable hostel with custom made furnishings and eco-friendly building materials. Vivid colors and shapes adorn the hostel walls giving guests an extremely warm and unique experience.

We are located just two blocks from the main bus station of the city with departures to all major destinations in Chania such as Elafonissi and Falasarna Beach, Samaria Gorge, Sfakia, as well as the airport and the other major cities in Crete including Rethymno and Heraklion. We are also located 5 minutes by foot to the old harbor of Chania and the picturesque and historic old town. This is where all the nightlife is located as well as all the great restaurants the city has to offer.

Our hostel features fast internet access everywhere free of charge, a full kitchen available for use by our guests as well as a washer and dryer, coffee bar and lounge area. Our hostel is also wheelchair accessible.

Cocoon City Hostel Policies & Conditions:

Check in from 14:00.
Check out before 11:00.
Please note that for the off peak season (November 1st to March 15th) our front desk hours are 11:00-19:00. If you need to check in after this please contact the property directly so we can arrange for us to leave you the keys. Our breakfast is not offered during off peak season.

Cancellation policy: 7 days before arrival. I
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card.

Taxes included.
Breakfast not included - 5 EUR per person per day.

No curfew.
We do not accept customers younger than 16 years of age.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.6

  • Staff 9.8

  • Atmosphere 9.0

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    11 Sep 2019
    Clean room, new beds and sheets. Remodeled almost everything. Staff was super helpfully with helping with travel plans and trips while on the island. The 3 main attractions all have affordable tours through the hostel. Short walk to old Chainia city area. Can’t say enough good things!
    USA, Male, 25-30
  • 10.0


    08 Sep 2019
    Amazing. Female solo traveller. First trip with hostels. Great vibe. Met new people. Hostel was like a hotel! Friendly & helpful staff. Did my laundry for 5 euro. Clean bathrooms. Bed was clean & comfy. Lockers in room to store belongings. Walking distance to bus station and venetian harbour. Central location. I felt safe in this hostel. I have nothing bad to say. Highly recommended!
    Canada, Female, 31-40
  • 10.0


    07 Sep 2019
    I loved everything about this hostel. The rooms were clean and the beds were spacious and very comfortable. Definitely take advantage of the tours, you can sign up through the hostel. It was super easy to meet people and they even have a what’s app group you can join so you can see what other people at the hostel are up to. I would definitely stay here again!
    USA, Female, 25-30
  • 10.0


    03 Sep 2019
    Staff was absolutely amazing, were always helpful and had great recommendations! Hostel group chat was a great way to meet new people, especially as a solo traveler. Nice facilities, easy walk to main parts of town and local beaches, and also close to bus terminal to go on day trips! Would highly recommended when staying in Chania :)
    Australia, Female, 18-24
  • 10.0


    02 Sep 2019
    Amongst all the hostels I have stayed in Greece, it was certainly the best. At Cocoon hostel the staff I met was super kind and helpful, the facilities (incl. kitchen and bathrooms) super clean and all brand-new and the location ideal. I must say that the hostel layout was also great, I particularly loved the communal sitting room. Completely recommend it.
    France, Male, 25-30
  • 10.0


    02 Sep 2019
    Such a great hostel! Super comfortable beds, wonderful showers, and truly lovely staff. Just a couple blocks from the bus station.
    USA, Female, 31-40
  • 10.0


    31 Aug 2019
    Lovely and helpful front desk staff, sparkling clean rooms, and by some miracle of Zeus the bunk bed we were in was two one person double beds 😍. Literally the only thing that could be added would be mirrors in the dorms to avoid morning traffic in the ladies’ room. Also a great book exchange and a wonderful kitchen.
    USA, Female, 31-40
  • 9.7


    03 Sep 2019
    Great little hostel close to the harbour. We really enjoyed our stay here in a private room!
    New Zealand, Female, 25-30
  • 9.1


    09 Sep 2019
    Really clean and modern hostel and super close to bus station, which was useful for tours. Also a close walk to the harbour and tourist area. Beds were very comfortable and had large secure lockers under them. I would have hoped for a better common area, possibly with couches and comfy seating rather than tables and wooden chairs, and a better social atmosphere. However, the hostel Whatsapp group was a great way to get in touch with everyone at the hostel to arrange day trips and outings.
    Canada, Female, 18-24
  • 8.0


    31 Aug 2019
    Clean and has everything you need, including a really handy laundry service for €5 — there just isn't much of an atmosphere here. Probably not great if you like a party hostel.
    England, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games