Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoon City Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cocoon City Hostel has taken the greatest care to design a stylish and comfortable hostel with custom made furnishings and eco-friendly building materials. Vivid colors and shapes adorn the hostel walls giving guests an extremely warm and unique experience.

We are located just two blocks from the main bus station of the city with departures to all major destinations in Chania such as Elafonissi and Falasarna Beach, Samaria Gorge, Sfakia, as well as the airport and the other major cities in Crete including Rethymno and Heraklion. We are also located 5 minutes by foot to the old harbor of Chania and the picturesque and historic old town. This is where all the nightlife is located as well as all the great restaurants the city has to offer.

Our hostel features fast internet access everywhere free of charge, a full kitchen available for use by our guests as well as a washer and dryer, coffee bar and lounge area. Our hostel is also wheelchair accessible.

Cocoon City Hostel Policies & Conditions:

Check in from 14:00.
Check out before 11:00.
Please note that for the off peak season (November 1st to March 15th) our front desk hours are 11:00-19:00. If you need to check in after this please contact the property directly so we can arrange for us to leave you the keys. Our breakfast is not offered during off peak season.

Cancellation policy: 7 days before arrival. I
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card.

Taxes included.
Breakfast not included - 5 EUR per person per day.

No curfew.
We do not accept customers younger than 16 years of age.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.7

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.1

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    05 Jul 2019
    This is hands down the best hostel I've ever stayed at. I travel a lot and have stayed at many hostels, this one is modern, sleek, clean, quiet, great location and the most friendly and helpful staff. Delicious and cheap food. Would definitely stay again!
    USA, Female, 25-30
  • 10.0


    03 Jul 2019
    Just met 2 great persons in my life. I am gonna hold them in my heart for ever.
    India, Female, 25-30
  • 10.0


    29 Jun 2019
    One of the best hostels I’ve stayed at. Wonderful staff and very clean rooms and beds! It’s easy to meet people and has such good tour packages to see the island of Crete. 10/10 would recommend to anyone!
    Singapore, Female, 18-24
  • 10.0


    29 Jun 2019
    Best service ever, staff is really great. Beds are SO confortable too! Rooms always with AC. Overall the best hostel ive booked in Crete, by far.
    Canada, Male, 25-30
  • 9.7


    05 Jul 2019
    This hostel was a gem really! Friendly and patient staff (we had millions of questions as it was our first time in Crete), amazing facilities - all looking brand new, extremely clean ( and I’m quite obsessive with cleaning), comfortable beds, quiet, well equipped kitchen with all the utilities you need to cook - really this was the best hostel we’ve ever been at. There’s free parking in the nearby streets. Very close to old town and the port. Strongly recommend!
    Portugal, Female, 31-40
  • 9.4


    06 Jul 2019
    We really enjoyed our stay here. Everything was clean, beds were comfortable and staff was very friendly! It is about a 15 mins walk down to the Venetian Harbour - very nice area. Nothing negative to say about this hostel. I would stay there again and I would recommend it to friends! :)
    Canada, Female, 25-30
  • 9.4


    25 Jun 2019
    Overall a really good hostel. Staff were helpful and lovely - helping me book reasonably priced tours from the hostel. The rooms were clean and the beds were comfortable as well. It was in a good location and close to supermarket and a short walk to the old port. It’s not really a ‘party’ hostel, but a great place to chill after having a busy day exploring chania!
    Australia, Female, 18-24
  • 9.1


    03 Jul 2019
    Helpful staff and great location, not far from the old town or beach!
    England, Female, 18-24
  • 8.3


    01 Jul 2019
    Beautiful looking hostel, very new and clean. Kept cool in the summertime. Good facilities for cooking, and good WiFi strength + speed. The staff didn’t offer any suggestions for whilst in Chania, not any tours nor night life activities. There isn’t a proper common room where people can congregate comfortably together. Just uncomfortable seats around tables for eating. Some locals come over on weekends and socialise with the staff. The showers only have plastic curtains and don’t offer privacy
    Australia, Male, 25-30
  • 8.3


    18 Jun 2019
    The hostel was very clean and everyone was very respectful, but there wasn’t much socializing going on during my stay the way that I have experienced in the usual hostels.
    USA, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games