Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoon City Hostel

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Cocoon City Hostel has taken the greatest care to design a stylish and comfortable hostel with custom made furnishings and eco-friendly building materials. Vivid colors and shapes adorn the hostel walls giving guests an extremely warm and unique experience.

We are located just two blocks from the main bus station of the city with departures to all major destinations in Chania such as Elafonissi and Falasarna Beach, Samaria Gorge, Sfakia, as well as the airport and the other major cities in Crete including Rethymno and Heraklion. We are also located 5 minutes by foot to the old harbor of Chania and the picturesque and historic old town. This is where all the nightlife is located as well as all the great restaurants the city has to offer.

Our hostel features fast internet access everywhere free of charge, a full kitchen available for use by our guests as well as a washer and dryer, coffee bar and lounge area. Our hostel is also wheelchair accessible.

Cocoon City Hostel Policies & Conditions:

Check in from 15:00.
Check out before 11:00.
Please note that for the off peak season (November 1st to March 15th) our front desk hours are 11:00-19:00. If you need to check in after this please contact the property directly so we can arrange for us to leave you the keys. Our breakfast is not offered during off peak season.

Cancellation policy: 7 days before arrival. I
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card.

Taxes included.
Breakfast not included - 5 EUR per person per day.

No curfew.
We do not accept customers younger than 16 years of age.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.6

  • Location 9.5

  • Staff 8.6

  • Atmosphere 8.3

  • Cleanliness 9.1

  • Facilities 8.8

Latest Reviews

  • 10.0


    02 Oct 2020
    One of the best hostel ever stayed
    Italy, Male, 41+
  • 10.0


    10 Sep 2020
    This hostel is super good! I definitely recommend as its clean and very well decorated, near of the main bus station and from the city center. I loved!! Peter is also a nice guy and even in the covid situation, he made me feel welcome. Thanks!!
    Brazil, Female, 31-40
  • 10.0


    09 Sep 2020
    I highly recommend this hostel. Pretty clean, great staff, awesome atmosphere. Perfect for people who like to travel alone. The best hostel I’ve ever been.
    Brazil, Male, 25-30
  • 10.0


    27 Oct 2019
    I have nothing to say about this hostel, they are one of the best ones I have ever stayed at. Clean, cozy, more than comfortable beds to sleep, nice to meet fellow travelers, and in a good location.
    Brazil, Male, 25-30
  • 10.0


    26 Oct 2019
    Less than a five minute walk from the bus station. Hands down the best hostel I’ve stayed at my entire trip. It’s a beautiful hostel with friendly staff and it is super clean! I loved the WhatsApp group feature such a great idea to help connect with other people staying at the hostel. And let me just say, THE BEDS ARE AMAZING. So comfortable.
    USA, Female, 25-30
  • 9.4


    10 Jul 2020
    Second time staying here. Great staff. Really comfy beds, great showers. So handy for bus station. Highly recommend. Can't find Ireland in list of nationalities to tick.
    Ireland, Female, 41+
  • 9.4


    02 Jul 2020
    Excellent location. Quick walk to center. Very nice staff. Would absolutely stay again. Best hostel in Chania without a doubt. One of the first guests to arrive after corona. While all things looks very clean, bathroom/piping/sewage had some kind of an issue. So it didn’t smell great. But just in the bathroom. No biggie.
    USA, Male, 31-40
  • 8.0


    02 Aug 2020
    Really enjoyed our stay here! Hostel is very well located- just a few minutes to the bus station and a 10min walk to the old port. Facilities were great- however, showers lacked pegs to hang clothing. Rooms were clean and spacious and we had no issues :)
    New Zealand, Female, 18-24
  • 7.4

    Very Good

    28 Jul 2020
    This was a very posh hostel. The mattress was very comfortable, with a lamp and electric socket right on the bedside. Also, it was nice to have a big storage space attached to the bed. Unfortunately, COVID restrictions meant not having a lot of interaction with the Staff and guests. In spite of that, the WhatsApp group created served as a great way to meet and hangout with other travelers off the premises. Sanitizers everywhere, limited number of people allowed in the bathroom. Very safe!
    Canada, Female, 31-40
  • 6.6


    29 Jul 2020
    I was expecting a lot more from this hostel since it had good reviews but was disappointed. - I understand it is slower this summer due to COVID but the reception hours (11am-7pm) were very inconvenient, especially when staff would leave early and close at 6:40pm. - The frosted glass doors in the toilet give NO privacy. You can clearly see every persons movement in the toilet cubicle, it's that clear you can see people's tan lines! - The drains in the showers smelt horrendous 24/7.
    Australia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Flexible NRR
  • Hot Showers
  • Iron / Ironing Board
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Board Games