Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoon City Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cocoon City Hostel has taken the greatest care to design a stylish and comfortable hostel with custom made furnishings and eco-friendly building materials. Vivid colors and shapes adorn the hostel walls giving guests an extremely warm and unique experience.

We are located just two blocks from the main bus station of the city with departures to all major destinations in Chania such as Elafonissi and Falasarna Beach, Samaria Gorge, Sfakia, as well as the airport and the other major cities in Crete including Rethymno and Heraklion. We are also located 5 minutes by foot to the old harbor of Chania and the picturesque and historic old town. This is where all the nightlife is located as well as all the great restaurants the city has to offer.

Our hostel features fast internet access everywhere free of charge, a full kitchen available for use by our guests as well as a washer and dryer, coffee bar and lounge area. Our hostel is also wheelchair accessible.

Cocoon City Hostel Policies & Conditions:

Check in from 14:00.
Check out before 11:00.
Please note that for the off peak season (November 1st to March 15th) our front desk hours are 11:00-19:00. If you need to check in after this please contact the property directly so we can arrange for us to leave you the keys. Our breakfast is not offered during off peak season.

Cancellation policy: 7 days before arrival. I
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card.

Taxes included.
Breakfast not included - 5 EUR per person per day.

No curfew.
We do not accept customers younger than 16 years of age.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.6

  • Location 9.8

  • Staff 9.7

  • Atmosphere 9.1

  • Cleanliness 9.9

  • Facilities 9.7

Latest Reviews

  • 10.0


    08 May 2019
    One of the best hostels. +Very comfortable beds +Best location +Meeting new people was easy (via WhatsApp group) +Facilities are excellent +Warm and clean water + Modern kitchen to use +Staff cleaned every day bathrooms and they are updated. I will visit again and highly recommend.
    India, Male, 18-24
  • 10.0


    02 May 2019
    An amazing place to stay. The staff was really helpful
    Mexico, Couple, 25-30
  • 10.0


    12 Apr 2019
    Cocoon City Hostel gets 10/10! They're two blocks from the bus station, and 7 mins from the old town. Upon checkin, they send you a link to join a Whatsapp group so you can easily connect with other guests which is AWESOME for solo travellers (AKA me)! The beds are super comfy, rooms and bathrooms were spotlessly clean, and staff is really helpful! My room was spacious, nice & quiet! Breakfast isn't included, but for 5€ you can get things like yummy greek yogurt & spanakopita & coffee! Thanks :)
    USA, Female, 31-40
  • 10.0


    11 Apr 2019
    Loved this hostel !! Situated in a fantastic location, it’s on walking distance of the main old town and close to restaurants and bars. The hostel was extremely clean, beds are very comfortable and the staff were always very pleasant and friendly. 100% recommend if you’re staying in Chania !
    Ireland, Female, 25-30
  • 10.0


    11 Apr 2019
    Everything about this hostel worked well. It was super clean, great facilities and near the bus station so easy to get around. The staff were very helpful, always happy to help out and friendly bunch of travellers encouraged by the WatsAp set up for them to use. My room which faced onto the street was a bit noisy at night so if that’s an issue for you then ask for one at the back looking out over the courtyard. Thanks to everyone for making my time in Chania fun.
    Australia, Female, 41+
  • 10.0


    08 Apr 2019
    Like most people reading this I’ve stayed at A LOT of hostels. This is my favourite one!. Cleaned twice a day, common room like a hotel, security, friendly, few minutes from bus station, honestly more like a hotel so very well run. Can’t say enough good things.
    England, Male, 41+
  • 9.4


    01 May 2019
    This hostel was amazing, super comfortable beds and the wifi was so quick. The staff were extremely helpful and friendly, and the hostel is super friendly for meeting other people due to the whatsapp group. I just wish there was an option for female only dorm, and maybe a few more showers and cushions in the seating of the common area downstairs. Overall amazing stay.
    Canada, Female, 25-30
  • 9.4


    14 Apr 2019
    Amazing hostel! Makes you feel very safe and very clean!! Love everything about it! The only problem was when I stayed it didn’t seem like a bunch of my age group... not the hostels fault though. It is a 10/10 hostel that I would recommend to anyone!
    Canada, Female, 18-24
  • 9.1


    02 May 2019
    Modern with charm, exceptionally clean, crisp white linens and a bed you look forward to at the end of a long day. Breakfast, washer/dryer,Towels (even slippers) all available for a fee. Lockers and strong WiFi in room. Great balcony and multiple seating areas for fun or quiet reading.
    USA, Female, 41+
  • 9.1


    23 Apr 2019
    This place is great. The common room is huge but still feels cozy. The kitchen is well equipped and has a long breakfast counter that allows six people to use it with plenty of room to spare! The rooms are a bit cramped and the lockers being at floor level under the bed doesn't give you practical access to your stuff. Bathrooms and showers looked new and they were always clean. Would absolutely recommend.
    Canada, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games