Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoon City Hostel

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cocoon City Hostel has taken the greatest care to design a stylish and comfortable hostel with custom made furnishings and eco-friendly building materials. Vivid colors and shapes adorn the hostel walls giving guests an extremely warm and unique experience.

We are located just two blocks from the main bus station of the city with departures to all major destinations in Chania such as Elafonissi and Falasarna Beach, Samaria Gorge, Sfakia, as well as the airport and the other major cities in Crete including Rethymno and Heraklion. We are also located 5 minutes by foot to the old harbor of Chania and the picturesque and historic old town. This is where all the nightlife is located as well as all the great restaurants the city has to offer.

Our hostel features fast internet access everywhere free of charge, a full kitchen available for use by our guests as well as a washer and dryer, coffee bar and lounge area. Our hostel is also wheelchair accessible.

Cocoon City Hostel Policies & Conditions:

Check in from 15:00.
Check out before 11:00.
Please note that for the off peak season (November 1st to March 15th) our front desk hours are 11:00-19:00. If you need to check in after this please contact the property directly so we can arrange for us to leave you the keys. Our breakfast is not offered during off peak season.

Cancellation policy: 7 days before arrival. I
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card.

Taxes included.
Breakfast not included - 5 EUR per person per day.

No curfew.
We do not accept customers younger than 16 years of age.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.8

  • Staff 9.4

  • Atmosphere 9.2

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 10.0


    11 Jul 2021
    Hostel is in a very central location, just two blocks away from main bus station and actually really close to many locations in Chania city. Hostel workers were extremely kind and helpful with everything and hostel itself was very well equipped and clean, also very stylish. I had an amazing stay. Would totally stay there again and recommend to everyone!
    Latvia, Female, 25-30
  • 10.0


    11 Jul 2021
    Best hostel I’ve ever stayed at. Amazing staff, great facilities, I’ve made some great friends here throughout my week stay. I don’t want to leave!
    Australia, Female, 25-30
  • 10.0


    07 Jul 2021
    The staff does everything to accommodate you and you always feel like a priority customer despite them seeing so many people check in and out all the time. Everything you need is either at the hostel or at an eyeshot distance away. Really it’s hard to find something to comment about. If there is one thing I feel would make it better is 24hr reception, but that’s not standard in every hostel either. They are there by 8am, not a big deal.
    Canada, Male, 18-24
  • 10.0


    05 Jul 2021
    Modern hostel in the city centre. Great location, top class amenities. Breakfast was nice too. Kitchen is big and clean. Good point to meet and greet people.
    India, Female, 25-30
  • 10.0


    26 Jun 2021
    First stay in a hostel and did not disappoint. Beds we clean, comfy and had an amazing night sleep. Pool was also cool, with lots of areas to chill out. Staff were so friendly. Just wished my stay was longer!
    England, Female, 18-24
  • 10.0


    25 Jun 2021
    The entire staff was helpful and accommodating. The new facilities are sparkling clean!
    Germany, Female, 41+
  • 10.0


    22 Jun 2021
    a little older crowd but the hostel was very clean. showers were awesome!
    USA, Female, 18-24
  • 10.0


    20 Jun 2021
    This is the place to be if you are in the western half of Crete. The hostel is incredibly modern, and the atmosphere gives rise for fellow travelers to easily come together, socialize by the pool, and make day and night plans to see Crete properly. The port town of Chania has solid nightlife, and the staff are helpful and on top of organizing tours for its guests. Location, atmosphere, and opportunity to meet other travelers - this is the place to be in Chania. Spent a week here and loved it.
    USA, Male, 25-30
  • 9.7


    08 Jul 2021
    I’m so glad I chose this hostel for my stay in Crete! It was so clean and fun atmosphere. The location could not have been better. I met so many cool people from so many different countries, and everyone mingles. A chat is organized so plans are made together (if you wish of course!). The staff was friendly and helpful. They even did my laundry for me. A blow dryer is provided and they offer to rent beach and shower towels. Pool area is cool to hang out and other common areas.
    USA, Female, 41+
  • 9.1


    07 Jul 2021
    Excellent Staff and facilities. They have a great offer of activities to do in Chania. I stayed just a couple of days, but feel I get the best for the money. I totally recommend this place. I just have a small wish: could you install some hooks or other feature to hang up the clothes on the shower? That would be helpful
    Colombia, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • Wi-Fi