Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoon City Hostel

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cocoon City Hostel has taken the greatest care to design a stylish and comfortable hostel with custom made furnishings and eco-friendly building materials. Vivid colors and shapes adorn the hostel walls giving guests an extremely warm and unique experience.

We are located just two blocks from the main bus station of the city with departures to all major destinations in Chania such as Elafonissi and Falasarna Beach, Samaria Gorge, Sfakia, as well as the airport and the other major cities in Crete including Rethymno and Heraklion. We are also located 5 minutes by foot to the old harbor of Chania and the picturesque and historic old town. This is where all the nightlife is located as well as all the great restaurants the city has to offer.

Our hostel features fast internet access everywhere free of charge, a full kitchen available for use by our guests as well as a washer and dryer, coffee bar and lounge area. Our hostel is also wheelchair accessible.

Cocoon City Hostel Policies & Conditions:

Check in from 15:00.
Check out before 11:00.
Please note that for the off peak season (November 1st to March 30th) our front desk hours are 11:00-19:00. If you need to check in after this please contact the property directly so we can arrange for us to leave you the keys. Our breakfast is not offered during off peak season.

Cancellation policy: 7 days before arrival. I
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card.

Taxes included.
Breakfast not included - 5 EUR per person per day.

No curfew.
We do not accept customers younger than 16 years of age.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 9.8

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.7

  • Cleanliness 9.9

  • Facilities 9.7

Latest Reviews

  • 10.0


    10 May 2022
    This Hostel was amazing! I loved the overall atmosphere, the common areas, the staff and the rooms. I will definitely come back some time:)
    Germany, Female, 18-24
  • 10.0


    09 May 2022
    The absolute best hostel I have ever stayed in. The staff is super friendly and helpful, the building is modern, spacious and VERY clean, the rooms are great and the location is perfect in Chania. I would recommend this hostel to anyone at anytime. I will be back!
    Netherlands, Male, 18-24
  • 10.0


    09 May 2022
    excellent that was amazing
    Mexico, Male, 18-24
  • 10.0


    22 Apr 2022
    This is the best hostel I’ve ever stayed in. The breakfast is fresh, made-to-order and an incredible deal for the price. The staff is SO helpful and full of recommendations for day trips, local shops, etc. But by far the best part is the group chat that you can join when you check in. It’s a genius idea and I was able to see so much more of Crete by messaging with other guests and planning trips together. Incredible stay!
    USA, Female, 18-24
  • 10.0


    22 Apr 2022
    Whatsapp group great for meeting people and getting advice on places to go from reception staff. Ample toilet and shower facilities very clean and very comfortable beds
    England, Female, 25-30
  • 10.0


    17 Apr 2022
    Great stay!
    USA, Male, 25-30
  • 10.0


    30 Mar 2022
    amazing rooms and showers. Super clean. Good facilities. Staff very friendly and a really nice group of travellers at the hostel
    England, Male, 18-24
  • 9.7


    06 May 2022
    An excellent place to stay- central location close to everything. Great facilities, lots of space, super clean. A very social hostel, so it can be hard to find a quiet space to yourself at times. The staff are very friendly and helpful! They answered my emails before I arrived and helped me book awesome tours once I was there.
    Canada, Female, 31-40
  • 9.4


    09 May 2022
    centraly located extremely clean hostel. Why are they still handing out plastic drinking straws with breakfast OJ? luggage storage facilities not secure
    England, Female, 41+
  • 9.1


    25 Apr 2022
    Overall a really great hostel! Convenient location and nice, modern vibe. Zoey at the front desk was so patient and helpful in answering all my questions. Facilities were great too. Only thing was that the dorm room itself smelled really strongly like fresh paint, even after we left the windows opened a few days. Also would have been nice to have a curtain or divider of some type around the bunk for privacy and to block out the light from others coming and going. Otherwise was really great!
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • Wi-Fi