Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoon City Hostel

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cocoon City Hostel has taken the greatest care to design a stylish and comfortable hostel with custom made furnishings and eco-friendly building materials. Vivid colors and shapes adorn the hostel walls giving guests an extremely warm and unique experience.

We are located just two blocks from the main bus station of the city with departures to all major destinations in Chania such as Elafonissi and Falasarna Beach, Samaria Gorge, Sfakia, as well as the airport and the other major cities in Crete including Rethymno and Heraklion. We are also located 5 minutes by foot to the old harbor of Chania and the picturesque and historic old town. This is where all the nightlife is located as well as all the great restaurants the city has to offer.

Our hostel features fast internet access everywhere free of charge, a full kitchen available for use by our guests as well as a washer and dryer, coffee bar and lounge area. Our hostel is also wheelchair accessible.

Cocoon City Hostel Policies & Conditions:

Check in from 15:00.
Check out before 11:00.
Please note that for the off peak season (November 1st to March 15th) our front desk hours are 11:00-19:00. If you need to check in after this please contact the property directly so we can arrange for us to leave you the keys. Our breakfast is not offered during off peak season.

Cancellation policy: 7 days before arrival. I
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card.

Taxes included.
Breakfast not included - 5 EUR per person per day.

No curfew.
We do not accept customers younger than 16 years of age.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.6

  • Location 9.6

  • Staff 9.4

  • Atmosphere 9.3

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    13 Nov 2021
    Excellent stay! Thank you very much for the great experience. Highly recommended hostel by my book.
    Canada, Male, 25-30
  • 10.0


    27 Oct 2021
    Great hostel. Very comfortable and a great place to meet new people.
    Iran, Male, 25-30
  • 10.0


    22 Oct 2021
    Fantastic hostel experience. Ticks all boxes! Great social experience, clean, comfortable and lots of fun. Great facilities and delicious breakfasts 👌 Staff friendly and helpful. Special thanks to Peter and Evita for making the stay such an enjoyable experience in a special part of the world! Much love ❤️
    Ireland, Male, 31-40
  • 10.0


    16 Oct 2021
    Great hostel, friendly staff, good communal areas, clean, good finish throughout, nice breakfast available, great WhatsApp group to help meet people, one of the best hostels I’ve stayed in.
    England, Male, 41+
  • 10.0


    15 Oct 2021
    The hostel is located close to the bus station and is super clean and staff is so friendly. The have a big common area with a cute swimming pool where you can meet and greet people. I returned to this hostel again before leaving
    Latvia, Female, 31-40
  • 10.0


    14 Oct 2021
    An excellent hostel, one of the very best I've stayed at! The hostel WhatsApp group is an excellent idea that really helped in making friends. Met a fantastic group of people here who really elevated the experience. All staff member were always on hand to help whenever asked
    England, Male, 25-30
  • 10.0


    11 Oct 2021
    Amazing place - nice big storage lockers, small pool, 1km from the beach. But the best thing about this place is the WhatsApp Group Chat - it’s so easy to plan last minute activities with other backpackers For example, a lot of people with rent a car and split the fee and gas between 4-5 people. For our group, it was €13 each for the whole day. Definitely worth it!!! Best hostel idea I’ve seen thus far!!!
    Canada, Female, 25-30
  • 9.1


    13 Oct 2021
    Nice, clean hostel. I didn't spend a lot of time here as I was visiting friends staying nearby. The room (female dorm) felt cramped and lacked natural light and ventilation. The lockers under the bed are nice.
    England, Female, 31-40
  • 8.6


    10 Nov 2021
    Overall great hostel. Excellent facilities and designed very well (been bags, wooden tables and swing chairs) Plenty of space to do work in the common areas. Most of the staff are friendly. Some not so friendly. Lots of cooking and fridge space. Short walk to centre. I found the atmosphere a little cliquey though but perhaps that was just down to the people staying while I was there.
    Ireland, Male, 18-24
  • 8.0


    09 Oct 2021
    The people here are amazing!! Great lounge and two kitchens. So welcoming. People are always hanging out outside. Cocoon whatsapp that you get added to is an easy way to make friends. 3 mins from bus stop & 10 mins from beach. The staff are a bit rude- act like you are inconveniencing them. Lots of food stolen from me and friends. No hangers by showers so your clothes will get wet. Not a lot if spaces to take calls/ work alone if you want to work from home. Overall great though! People made it.
    England, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • Airport Transfers
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • Wi-Fi