Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy: 2 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
If you require to change the number of people in your group, you must confirm 2 days before arrival or all beds booked will be payable at the hostel.
Check in from 14:00 to 22:00 .
Check out from 06:00 to 12:00 .
Reception hours: 06:00 to 22:00 .
Taxes included.
Breakfast included.
No curfew.
We do not accept customers younger than 16 years of age.
Non smoking except for specific areas.
3% surcharge for credit card payment upon arrival.

Additional Terms and Conditions

Prepayment for the room must be made by bank transfer 1 week before arrival.

The following group types are not accepted by this hostel: Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Prepayment for the room must be made by bank transfer 1 week before arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoon Inn Cat Ba

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Having the comfort of a hotel but the energy of a hostel, at Cocoon Inn we mix excellent service with a fun environment so that our visitors are comfortable and can relax during their time on Cat Ba Island.

We offer all the facilities you could possibly want right here at the hostel. Boasting a TV lounge, gym, restaurant, bar, garden, stunning ROOF TOP Bar , tours, motorbike rental and laundry services.

In our dorm beds have a reading light, fan, 2 sockets, 1 USB port and privacy curtain. Each room has lockers with electronic lock and private bathroom.

Our Private rooms are beautifully furnished with a TV, private bathroom, fan, tea & coffee facilities and the option of a room with a balcony.

Terms & Conditions
Prepayment for the room is required upon booking and to be made by bank transfer (cards can't be charged offline by our property)
Cancellation policy: Free cancellation 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 14:00 to 22:00 .
Check out from 06:00 to 12:00 .
Reception hours: 06:00 to 23:00 .
Taxes included.
Free Breakfast
No curfew.
Non smoking except for specific areas.
3% surcharge for credit card payment upon arrival. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.7

  • Location 9.7

  • Staff 9.8

  • Atmosphere 8.6

  • Cleanliness 9.2

  • Facilities 9.3

Latest Reviews

  • 10.0


    17 Sep 2022
    Best hostel I've been to in Vietnam. Comfy rooms, good breakfast, great location and the nicest staff who assist us in every request. Strongly recommended!
    Israel, Female, 25-30
  • 10.0


    08 Sep 2022
    The room and bathroom were very clean, and had a great atmoshpere. The receptionist was reall helpful.
    Hungary, Female, 18-24
  • 10.0


    04 Jul 2022
    Brilliant stay. I was in the 4 bed mixed accomdation with no complaints. Rooms were modern and spacious with large lockers. Central location with super friendly staff who are more than happy to help. Moped hire is also a breeze and sorters within 5 minutes.
    Northern Ireland, Male, 18-24
  • 9.7


    22 Sep 2022
    GREAT hostel. Beds are comfortable, rooms are clean. You get a large locker with a key and you can fit everything in it. The beds have outlets, light and curtains. The staff is AMAZING!! Really going above and beyond. Would highly recommend staying here!!
    Canada, Female, 31-40
  • 9.7


    21 Jul 2022
    I would give it an 8 overall. + The staff were very friendly and helpful. - The breakfast was a 2/10 for my Western palate. The options were either fish noodle soup or dry toast with overcooked fried egg. There was no butter or jam or anything to put on the toast, and no option to have your eggs cooked in any other way. The breakfast service finished as early as 9am. - I went on a boat tour through the hostel but was the only English speaker on board. It was also full of children.
    Wales, Female, 18-24
  • 9.7


    14 May 2022
    Great stay! Clean and beautiful facilities. Roof top restaurant wasn't available during my stay b/c hostel wasn't very full, but it looks like a lovely venue that will be of use to future guests. Personnel is extremely attentive. Recommend staying here !
    Canada, Female, 25-30
  • 9.4


    24 May 2022
    Tony was so helpful. Made everything so easy and organized everything. Rooms were the nicest I’ve stayed in so far. Not that social but probably because it just opened. Would defo stay again
    England, Female, 18-24
  • 8.9


    07 Jun 2022
    The location is great just one street for the main road and close to the beach and the staff is real nice and so helpful and they speak english prototype well.
    Netherlands, Male, 25-30
  • 8.6


    30 Jun 2022
    Lovely staff and a clean modern hostel - felt more like a hotel in a central location. Not too sociable if that’s what you’re looking for.
    England, Female, 18-24
  • 6.3


    21 Jul 2022
    The beds were adequate and the room was large enough for our needs. There were duvets and comfortable pillows provided. However, the corridor outside our room stank. The drain was horribly blocked with so much hair in the bathroom that the water would not drain away. There was f****s smeered all over the bathroom floor downstairs in shared area. Load awful music from upstairs bar. 4 x the electricity went out which meant there was no Aircon or hot water for showers.
    England, Female, 31-40
Read all reviews


  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Elevator
  • Fitness Centre
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi