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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Cocoon Inn II

Book more than 7 days in advance for Free Cancellation.
8.7
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

If you find somewhere clean, cozy, quite, good bed, privacy dorm, big locker, friendly staff, good breakfast, interesting travel information. Stay in Cocoon Inn II. We set Cocoon Inn II a very high standard.

Cocoon Inn II is located in the middle of Hanoi Old Quarter Part, which is conveniently just a three-minute walk to Ta Hien Street – the lively heaven of bars and street food and Dong Xuan Night Market, the spotlight of Hanoi nightlife.
We pride ourselves on having a team of helpful, attentive staff, who will provide you with travel information and any information about the local places. Cocoon Inn II team will make sure you have the best of time while you are staying with us. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.4

  • Staff 9.1

  • Atmosphere 7.9

  • Cleanliness 8.1

  • Facilities 8.2


Latest Reviews

  • 10.0

    Superb

    08 Jan 2020
    The staffs were helpful and friendly. Comfortable bed:)
    Vietnam, Female, 18-24
  • 10.0

    Superb

    06 Jan 2020
    Breakfast is so lovely!!! Two ladies at the rooftop bar Hau and Thuy are so helpful and friendly. They served me the best breakfast I have ever had since I back to Viet Nam. The bed is comfortable also.
    Australia, Female, 18-24
  • 10.0

    Superb

    23 Nov 2019
    Don’t need to say too much as this place has great reviews anyway, just want to say the staff here went above and beyond to help me and my partner on our travels. Stayed here twice and I wouldn’t stay anywhere else if I was in Hanoi. Great location, great price, AMAZING beds! Enjoy your trip!
    England, Couple, 18-24
  • 9.7

    Superb

    09 Nov 2019
    Pro: Wi-fi is great, lockers fit the luggage, curtain on the bunk beds, smaller locker above the bed, breakfast included (but much but included), friendly staff, bathroom on the corridor Con: We booked the Ha Long Bay cruise through the hostel which was pricey but it was great (5 course meals, jacuzzi, happy hour, kayaking, thai chi etc) . We killed a cockroach in our room, which was not a great experience but that’s not the hostels fault, there are loads of them in SE Asia
    Hungary, All Female Group, 18-24
  • 9.7

    Superb

    26 Oct 2019
    Apart from there not being a luggage room to leave our bags for the last day (we left them in reception) this was a fantastic place to stay, 100% recommend
    England, Couple, 18-24
  • 9.1

    Superb

    01 Jan 2020
    Good value for money, clean and comfortable. Wifi, tv in private room, and the staff were helpful. Free breakfast was tasty (I had vegetable noodles). Maybe better as an overnight stay rather than long term as it's quite basic and quiet. All in all, however, no complaints.
    Wales, Couple, 25-30
  • 9.1

    Superb

    13 Nov 2019
    Clean and comfortable. Light, cubby and fan at each bed was very nice. Big lockers fit large backpacks. Nice terrace on the roof with good simple breakfast.
    Canada, Male, 18-24
  • 8.9

    Fabulous

    08 Nov 2019
    It is a Nice place. Maybe too quiet if you are a solo traveler. You won't find big common areas. They should clean more the rooftop.
    Argentina, Female, 25-30
  • 7.1

    Very Good

    21 Dec 2019
    The rooms had windows but they did not open them, lots of mold stains in the walls, the smell in the rooms was really bad. I would not recommend for people with allergies. The bathroom was good, but one per floor. There was a very kind lady at the front desk that tried to help.
    France, All Female Group, 25-30
  • 6.3

    Good

    30 Oct 2019
    Noisy air con, not very clean, small insects in bed, annoying shower over toilet set up whereby the loo seat was always wet. Breakfast and roof terrace was nice. Lady on reception friendly and helpful. Books we could borrow. Good location in Old Quarter. I enjoyed the view from my bunk bed. Difficulty to get into bunk bed!!
    England, Female, 31-40
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Games Room


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