Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cocoon Inn II

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

If you find somewhere clean, cozy, quite, good bed, privacy dorm, big locker, friendly staff, good breakfast, interesting travel information. Stay in Cocoon Inn II. We set Cocoon Inn II a very high standard.

Cocoon Inn II is located in the middle of Hanoi Old Quarter Part, which is conveniently just a three-minute walk to Ta Hien Street – the lively heaven of bars and street food and Dong Xuan Night Market, the spotlight of Hanoi nightlife.
We pride ourselves on having a team of helpful, attentive staff, who will provide you with travel information and any information about the local places. Cocoon Inn II team will make sure you have the best of time while you are staying with us. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.5

  • Staff 9.5

  • Atmosphere 7.8

  • Cleanliness 8.5

  • Facilities 8.6

Latest Reviews

  • 10.0


    05 Oct 2019
    Best hostel ever! Stayed here for a couple nights before heading north, I knew before leaving I wanted to stay here after my Ha Giang trip!! The staff are brilliant, special mention to Tuny for being such a legend =) that young lady deserves a pay rise for what she does!
    England, Male, 31-40
  • 10.0


    25 Sep 2019
    Lovely people, lovely hostel, great location and a roof terrace. Nothing to complain about at all and only grateful for all their help (very comfy double bed too!)
    England, Couple, 18-24
  • 9.7


    09 Nov 2019
    Pro: Wi-fi is great, lockers fit the luggage, curtain on the bunk beds, smaller locker above the bed, breakfast included (but much but included), friendly staff, bathroom on the corridor Con: We booked the Ha Long Bay cruise through the hostel which was pricey but it was great (5 course meals, jacuzzi, happy hour, kayaking, thai chi etc) . We killed a cockroach in our room, which was not a great experience but that’s not the hostels fault, there are loads of them in SE Asia
    Hungary, All Female Group, 18-24
  • 9.7


    26 Oct 2019
    Apart from there not being a luggage room to leave our bags for the last day (we left them in reception) this was a fantastic place to stay, 100% recommend
    England, Couple, 18-24
  • 9.7


    26 Sep 2019
    I was only there one night but was very comfortable. The lockers were big enough for my bag. The room was cool. The bathrooms were pretty clean
    USA, Female, 25-30
  • 9.4


    10 Oct 2019
    We only stayed one night whilst in transit, however the staff were very friendly and attentive as well as being fine with a late check in and early check out time for us. Beds were comfy and facilities good. Great location in old quarter and would stay there again when in Hanoi.
    Australia, Couple, 25-30
  • 8.9


    08 Nov 2019
    It is a Nice place. Maybe too quiet if you are a solo traveler. You won't find big common areas. They should clean more the rooftop.
    Argentina, Female, 25-30
  • 8.9


    21 Sep 2019
    Nice hostel in old town Hanoi. Not much atmosphere as there isn’t much common space, but the private room was nice. Breakfast is nothing special but it’s nice that it’s included. Great location.
    USA, Female, 31-40
  • 6.6


    22 Sep 2019
    The location was good. The dormitories were clean and so were the bathrooms. The self service kitchen was not clean. The hallways and the breakfast area were not clean.
    USA, Male, 41+
  • 5.7


    21 Oct 2019
    We stayed in a private room that was clean but really really basic. Please be fully aware that this is not the cocoon hostel you read about online, this is one two streets away with no facilities. There is a lot of advertisements on the wall of things that they can help you with (booking trains ect) but when we asked reception just said we had to go to the train station ? The bathroom was grim and smelt of bad sewers. It did have good soundproofing however which is important in old town.
    England, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Games Room