Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Free cancelation if canceled three days before arrival or 50%of the total cost will be charged.

Additional Terms and Conditions

Check in 1pm-10pm
Check out 7am-12pm

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Fantastic Cleanliness
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Property Description

Escape from the everyday and step into a world of history, charm, and character on the sunning Caribbean coast staying with us at Colonial Charm Hostel.

Pinpointed at the centre of the Santo Domingo and overlooking the Caribbean sea, Colonial Charm Hotel is the perfect location to explore all that this enchanting city has to offer. From its fine sandy beaches, museums, historical monuments, craft-work, night life, and fine cuisine; the city of Santo Domingo has it all.

At Our rooms are clean and comfortable, in a good location. We look forward to meet you and give you great tips for your stay.

Colonial Charm Hostel Policies and Conditions:

Check in from 13:00 to 22:00 .
Check out before 12:00 .

Cancellation policy: 72h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card before arrival.

Taxes not included - 28.00%
Breakfast not included - 5 USD per person per day.

No curfew.
Lobby hours are from 8am-11pm. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 8.0

  • Location 9.0

  • Staff 7.0

  • Atmosphere 7.0

  • Cleanliness 9.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    24 Apr 2019
    I had a great vacation in Santo Domingo and I owe it all to Colonial Charm Hostel. The hostel is centrally located in the Colonial Zone surrounded by beautiful restaurants, museums and night clubs. The staff members Abby and Daniel were so wonderful and very helpful. The Entire hostel was very clean, comfortable and peaceful. Hands down the best hostal I've ever been to in Santo Domingo. If you're in the area of Santo Domingo you must come to Colonial Charm Hostel !!!
    USA, Male, 18-24
  • 10.0


    03 Dec 2018
    Great Staff and atmosphere, totally recommendable
    Austria, Male, 18-24
  • 10.0


    07 May 2018
    My stay at Colonial Charm was short, but great. The bed was clean and comfortable, and the a/c was crisp (a nice break from the DR humidity while sleeping). The location is perfect for exploring the Zona Colonial easily by foot, and the hostel felt safe. Abigail is an excellent host - she speaks English/Spanish, and she really cares about the quality experience of her guests. She offered recommendations, and even took a few of us out for dinner and to hangout at a local spot. Great experience!
    USA, Male, 31-40
  • 10.0


    10 Feb 2018
    I enjoyed a lot staying in this hostel. The owner is the sweetest! She’s very welcoming and knows how to run her business. The beds are super comfy, I passed out in 2 seconds. The building is not very well sound proofed but the staff has a no noise policy after midnight. The rooms and bathroom were very clean and a towel was provided. Also potable water is free. I recommend this hostel without any doubts ;)
    Switzerland, Female, 18-24
  • 10.0


    23 Dec 2017
    Colonial Charm is by far the best and cleanest hostel in Santo Domingo. Abby and Daniel went out of their way to see that we were comfortable and we had a great time with them over the Christmas holiday. The location is central to Zona Colonial and the adventure, conversations and the Dominican charm is in abundant supply here. You will not be disappointed in choosing this location for short or long trips to Santo Domingo. Thank you again to Abby and Daniel!
    USA, Male, 41+
  • 10.0


    24 Aug 2017
    Great Location, best staff and Abigail awesome host! is the best spot in Zona Colonial, close to a lot of landmarks! Every day was a different day!
    Colombia, Male, 31-40
  • 9.7


    17 May 2018
    Fab hostel! The staff really made it. Very welcoming and helpful. Great location in the zona Colonial-a lovely stroll to all the cities museums, cafes etc. Check in is at 3pm. If you are arriving any earlier, then make sure to send an email and arrange a time-aa they may not be there, and you won't be able to get in.
    Germany, Female, 31-40
  • 9.1


    21 Jan 2018
    Amazing staff, they speak a very good english. The hostel is clean, and very well located. I would go back there.
    Italy, Female, 31-40
  • 6.9


    17 May 2019
    Its a clean beautiful hostal in a great place .... very very nice place the only thing was the volunteer staff guy member terrorizing me with thoughts about me getting robbed ... he was always sleeping and he wanted to sell me his services a lot by making me fear the outside other than that its a clean relaxes place
    Mexico, Male, 25-30
  • 5.1


    16 Jun 2018
    The hostel is not bad, I did however have a bad welcoming experiance. I left my backpack on early arival (no locker or anything). When I returned the lady (which wasn't very nice) tried to charge me more, when I insisted on paying the correct exchange price in local currency she finally excepted with an anti-Semitic comment about me being Jewish. I was a bit shoked 😮 and she quickly realized the gravity of the statement, I left the next day feeling bad.
    Israel, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Self-Catering Facilities
  • Washing Machine
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Reception (limited hours)
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games