Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
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Property Description

Comfort hostel offers long-term rentals for visitors, students on internships, travelers on extended tours, or others leaving in Hong Kong.
we provide comfortable rooms with air-conditioning, cable tv, free internet access (wifi & terminals), full laundry services, luggage storage and 24 hour resident services.
all our residents have use of common access full kitchens (stoves, sinks, refrigerators, cookware & utensils) and living rooms. bathrooms have hot & cold water shower facilities, toilets, sink, mirror & ventilation fan. safe deposit is also available.
.We offer Discounted Big Bus Tours,Local Tours,Hikes and Tours can be organized upon request.
.If you like a mix of Comfort,Laxary, and the hostel atmosphere then we are the right place,just give us a call or get us on Hostel World .com.
.Universal Plugs in the rooms.
.The Hostel is located next to a 24 hour Welcome SuperMarket,Causewaybay MTR station,Bus Terminals and stops,easy to all main Tourist Attractions.
.Bus A11 stops just around the corner from the Hostel,so it is easy both to get to the Airport from the Hostel and from the airport to the Hostel.
.Reception is 24 hours
.Credit Card payment is accepted(Visa,MasterCard and Union Pay.
.We have 2 luggage rooms to cater for both trevellers with more than one bag and big groups.
.Chill out area to hang around and meet other travellers,have a bear,a coffee,tea,toast or just sit and unwind.
.The beds are big and Comfy
.Internet in the rooms and common areas.
.The Hostel has a rooftop,this particular rooftop is special in that you can see the view of Hong Kong from a different angle,or you can grab a bear chill ,relax and take it all in ,just ask reception.
.If you want to send or receive some money there is a Western Union outlet few blocks from the our Hostel.
.We also have a brand new multifunction massage chair for you to give yourself a bit of a treat.

Comfort Hostel Hong Kong is a licensed Guesthouse (General) under Office of The Licensing Authority in Hong Kong. View House Rules

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Reviews & Ratings

  • Value For Money 4.0

  • Security 8.0

  • Location 9.0

  • Staff 4.0

  • Atmosphere 3.0

  • Cleanliness 3.0

  • Facilities 4.0

Latest Reviews

  • 9.7


    15 Jul 2018
    The receptionist i met at around 8am barely speaks.
    Philippines, Female, 25-30
  • 8.3


    11 Sep 2018
    We stayed in a different building about 5 minutes away from the hostel check-in, but we did get a private double room when we'd paid for a dorm, so that was nice. But not a single smile or even nice "hello" from the staff, all business. Not a great place to meet people, or get advice on exploring HK, but very cheap and great location, got the job done.
    USA, Female, 25-30
  • 7.4

    Very Good

    06 Oct 2018
    Location was incredible. Close to the metro and many attractions. Staff was friendly and happy to help when needed. The hostel was great for the purposes I was there as I was only coming back to sleep, the only thing which I think it could be improved is to have a shower separate from the bathroom itself, I think this would make guests more comfortable.
    USA, Male, 25-30
  • 6.9


    15 Feb 2018
    It was a decent location, clean and a good price and I did enjoy my stay. The place was not as good as I was expecting. It actually took me a bit to find the place but part of that could be since I arrived at 3 am. I actually ended up staying in a different building than where I checked in so my friend and I were staying across the street from each other. The staff was fairly friendly when checking in and out but other than that I had no interactions with them.
    USA, Male, 25-30
  • 5.7


    05 Sep 2018
    Booked in a 10 person dorm and was given a 2 person the room felt like a prison cell barely enough room for two people two stand up in. Staff were rude and unhelpful. Only positive is the location and is close to causeway bay mtr. Not great for meeting other people.
    England, Male, 18-24
  • 5.1


    28 Mar 2019
    Don’t bother. Big notice by the elevator saying it’s being operated illegally. The clip holding to hold the shower head to the wall was broken so their solution was to take the lid to the toilet tank off and rest the shower head in the toilet water tank. Most of the people staying seemed to be elderly locals who looked like they were living there - so not great vibes Location is good but not good enough to make it worth staying there. Would reccomend findinding somewhere else
    England, Male, 18-24
  • 4.9


    08 Apr 2019
    Only good thing is the location, ended up leaving early. Rooms were very small and dark and the only comparison I can draw is a prison cell. Staff were very rude and unhelpful. The a/c in my room wasn’t working but despite reporting it nothing happened therefore I was stuck in a small, very hot room. Also the hostel is spread across different areas with no communal space to chill or meet others. Don’t make the same mistake as me, look elsewhere.
    England, Female, 18-24
  • 4.6


    29 Aug 2018
    Soo small , everything if you want chinesse experience.. go for this 😂😂... Very dark , stuff don’t explain anything , they are polite but bad , room is in another building . Ac was dripping all time in my bed ..
    Mexico, Male, 31-40
  • 4.0


    04 Feb 2018
    Terrible! 1.There was no warm tap water and only very cold and very hot shower water in my room and the hot water got cold after 3 minutes, so just taking a normal warm shower was impossible. The staff offered no solution for this problem. 2. There is a small kitchen-corner next to the reception, but no proper kitchen. 3. No areas for hanging out and meeting people, except at the reception. 4. Rooms and reception are scattered among tall building separated by a noisy street.
    Germany, Male, 18-24
  • 3.4


    27 Aug 2018
    Disgusting rooms, disgusting bathrooms. Lockers are broken. Trash and construction materials and cleaning chemicals everywhere. I know HK hostels are cramped and not the best but this was foul.
    Australia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities