Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Comfort Inn Birmingham

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

The Comfort Inn Birmingham prides itself on its uncompromising commitment to customer service, combining resolute efficiency with a unique personal touch.

This charming hotel is housed in a beautiful, red-bricked Victorian building just a stone’s throw from New Street Station and the famous Bullring shopping centre.
With a wealth of restaurants, bars, theatres and attractions just waiting outside its front door, it is the perfect place for both leisure and business customers alike. The Station Bar, located on the premises, is a great place to unwind after a long journey or a frantic day’s high-street shopping. Offering a fine selection of beers, wines, ales and light snacks, guests are free to relax and enjoy the friendly ambience or perhaps watch a game on the large screen TV.

When it comes to accommodation, the comfort and convenience of guests are the cornerstones upon which all of the rooms are composed. Each of the 40 tastefully decorated, en-suite bedrooms are well-appointed with all the amenities needed to guarantee a relaxing and stress-free stay. This includes free Wi-Fi access, television, telephone, tea & coffee making facilities. Whether business or leisure, a family or a solo traveller, there are a range of room types to choose from, including Single, Double, Twin, and Triple options.

Comfort Inn Birmingham policies & conditions;

Cancellation policy: 24h before arrival by 6pm.

Check in from 14:00 to 00:00 .
Check out from 07:00 to 11:00 .
Car Parking at nearby Car Park £8.00 per 24 hrs
Payment upon arrival by credit cards. This property may pre-authorise your card before arrival.

Taxes included.
Breakfast not included.

No curfew.
Child friendly.
Non smoking.
The maximum period of stay is of 14 days.
Reception 24/7
Free Wi-Fi in all Rooms View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 8.0

  • Location 9.5

  • Staff 8.0

  • Atmosphere 7.5

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 9.7


    22 May 2021
    Great experience, with an amazing stay at Comfort Inn. Only dark curtains was missed from the room. However, overall the hotel, the room and the toilet were very clean. As well including very comfortable bed, an amazing art painting on the corridors and inside the room, big single room with provided facilities, and the location was perfect for my staying.
    Bulgaria, Male, 31-40
  • 9.1


    13 Sep 2021
    Really nice room for that price! And it was so nice to be next to the trainstation - I didn't find it loud at all!
    Switzerland, Female, 18-24
  • 8.9


    23 Aug 2021
    Pro’s: Great location and security. Simple check in/out. Room was clean and huge with a large bathroom with a bath which I loved. Bed was so comfy. Con’s: Old building so windows don’t seem to close 100% in bathroom (could be cold in winter). Bathroom door wouldn’t close as the lock was loose. Bed runner had huge old cigarette burns in it. Minor wear & tear. Overall it was very good value for money.
    Ireland, Female, 31-40
  • 8.9


    29 Oct 2020
    This hostel was perfect for me! It is located just next to Birminghan New Street train station and for a bargain price of 25£ I got a small single room with private toilet and shower, television, tea and coffee and a clean room. I couldn't turn down the heater so it was really hot. The noise outside was fairly loud having huge fans spinning outside on the next building. Breakfast is not included. Overall I had a good stay.
    Austria, Male, 18-24
  • 8.6


    10 Nov 2019
    Great location, clean and a lot of space in the room. The only problem is the noise from the street. The window doesn't stop any noise. We could hear people on the street talking and every single thing happened on the street. There's a taxi pool right outside of the hotel which is always busy. We couldn't sleep for the whole night due to the noise. We didn't have any ear plugs because we didn't expect this ( it's a hotel, not a hostel! ). However, everything else is fine and it's very cheap.
    Taiwan China, Female, 25-30
  • 8.0


    06 Feb 2020
    Comfort Inn was only a 10 minute walk to the city and a 3 minute walk from the train station. Room was lovely and enough room for the 3 of us, beds were comfy. Not much soap a bit in the shower but none beside the sink, had tea bags and milk😁, but good value but no breakfast and there was plenty of towels, so overall I was really happy to stay there
    Ireland, Female, 25-30
  • 8.0


    14 Jan 2020
    My colleague stayed here, he couldn’t sleep the first evening as the generator outside his room was so loud, we rang the hotel who kindly moved him to another room which was as equally noisy. Such a shame, as the room was great, clean and the staff great.
    England, Male, 25-30
  • 7.4

    Very Good

    02 Jul 2021
    The room was affordable and you do get what you pay for. I had issues with the room such as leaks and toilet not flushing, it also wasn't that clean as there were horrendous stains on the curtains and I found a couple of pubic hairs in my bed. I found it difficult to sleep with the noise as it's right next to the station and the windows are wooden single pane. The hotel itself is also quite noisy, I could hear people in the corridors and their own rooms. Staff were very friendly and helpful tho.
    England, Female, 25-30
  • 4.9


    16 Jan 2019
    Check in was simple and we were shown the way to the room in what looked like a rather obsolete lift. The room was tiny, with old fittings and fixtures, too many drawers, a moderately comfy bed but the sheets were synthetic and gave us rashes. The website advertises free wifi but when we asked the reception upon facing difficulties in connecting, we were told that the wifi is usually a problem at the property and that we were to call the operator's customer service line to "figure it out".
    India, Female, 18-24
  • 2.0


    02 Apr 2019
    Absolute disgrace. I paid a deposit in advance to reserve my room. An email was sent to me mid afternoon the day of my stay-as I was in meetings I did not pick up the mail. I noticed missed calls when travelling down from Manchester-called the hotel to be informed that due to a computer error I had been double booked therefore my room was unavailable. The gentleman initially denied I had paid a deposit-but said IF I had, that would be refunded and the manager would call. No refund or manager cal
    England, Male, 41+
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  • Free WiFi
  • Breakfast Not Included
  • Elevator
  • Iron / Ironing Board
  • Meeting Rooms
  • 24 Hour Reception
  • Fax Service
  • Internet Access
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Wi-Fi