Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Comfort Inn & Hostel

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
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Property Description

Comfort Inn & Hostel is located in Nuwara Eliya, close to Nuwara Eliya town. This property is rated for the best value in Nuwara Eliya! Guests are getting more for their money when compared to other properties in this city.

Best food served at the property in variety, for the guest to chose. A continental breakfast is served each morning at the property.

Comfort Inn & Hostel offers a clean and comfortable rooms, spacious terrace and a beautiful garden for the guest to sit and relax.

Feels like home.

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
- The guest can cancel free of charge until 3 days before arrival.
- The guest will be charged the first night if they cancel in the 3 days before arrival.
- Grace Period - No fees charged for bookings cancelled within 24 hours of booking.
2. Check In from 14:00 to 00:00.
3. Check Out 00:00 to 12:00
4. Payment upon arrival by cash
5. Taxes not included 10% service charge.
6. Age restriction: Age of minimum 18 and above to Check In.
7. Reception working hours 09:00-23:00.
8. Breakfast Included View House Rules

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Reviews & Ratings

  • Value For Money 4.0

  • Security 4.0

  • Location 8.0

  • Staff 10.0

  • Atmosphere 6.0

  • Cleanliness 4.0

  • Facilities 4.0

Latest Reviews

  • 10.0


    01 Feb 2020
    I really enjoyed my night here and wish I had longer. Earle was a gracious host and we shared nice conversation over meals and at check in. The space was clean, comfortable and inviting. Breakfast was delicious. I would highly recommend staying here if you are in Nuwara Eliya! Hope to make it back someday.
    Belgium, Female, 31-40
  • 10.0


    10 Jan 2020
    We came from another hostel that wasn’t to our taste and Earl, Su and Thomas were so welcoming. We had tea on arrival whilst they got the room ready and they could not have been more friendly and accommodating. The hostel itself is very clean and comfortable and very close to the main part of the town. Su took us for a tour of the tea plantation and waterfalls and was very informative. Would thoroughly recommend staying here if in Nuwara Eliya!
    England, Female, 18-24
  • 10.0


    10 Dec 2019
    This was more like a home stay and the property managers were very warm and generous. They were very helpful.
    India, Male, 25-30
  • 10.0


    21 Nov 2019
    Comfort Inn is a really nice place specially for the people who are there. Specially Thomas is the most nice man I ever met!!! The place is so so clean, and the beds are really comfortable. The owner and his wife are so so nice and all of them wants all the time the best for the travellers. And the breakfast is awesome!!!! I will recommend this place to everyone :) So quiet, so comfortable, and you can feet at home.
    Spain, Female, 25-30
  • 9.7


    08 Feb 2020
    The ownees are really friendly and super helpful
    USA, Female, 25-30
  • 9.7


    31 Dec 2019
    Hope they fix the wifi signal
    Philippines, Male, 31-40
  • 9.7


    21 Nov 2019
    Loved this place! The staff is super friendly and took the best care of me. They will do everything to make you feel at home. Definitely go!
    Netherlands, Female, 18-24
  • 8.6


    07 Dec 2019
    Felt very welcome in this cozy Hostel! The owner was very friendly and helpful. The dorm was quit good! Except, that the door isn’t locked and everybody could come in (it’s straight on the street) The food (especially the breakfast) is very good and is made with local & selfmade ingredients :)
    Germany, Female, 18-24
  • 8.6


    16 Apr 2019
    Good place to stay.
    Brazil, Male, 31-40
  • 5.7


    11 Feb 2020
    Not really a hostel at all but a cheap bed and breakfast. To get to some dorms you have to pass through the first dorm and there’s not much in the way of security. No hot water either. I had to kill 10 mosquitoes before going to sleep and there were still other mosquitoes flying around all night. No Aircon, no mosquito nets, no mosquito plug-in. I got bitten. The Owner, A friendly Canadian probably needs to visit other hostels to see what the standard should be. There were no trips, no maps.
    England, Female, 25-30
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  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Washing Machine
  • Bicycle Hire
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi