Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Open in May 2015, Comfy Hostel is only at a 5~10 minute walk from Hualien Station. Here is a comfy space with KITCHEN and BIKE PARKING inside. Dorm beds with LIGHT/INT’L PLUG/STORAGE and CURTAIN for bunk beds.

Here you can find beds/rooms for traveling alone or with friends. Each room type is equipped with single pocket-spring mattress that offers great comfort for sleeping. We provide shower gel and shampoo in the bathroom, but please bring your own tooth brush/tooth paste/towel along with you.

Staff here loves traveling and various outdoor activities. We offer pump and simple tools for easy maintenance of your bicycles by yourselves when needed. You are also highly welcome to consult with us about your biking plans in Hualien.

***Property Policies & Conditions:
1. Check-In Time: 15:00~21:00. Due to the limited human-resources, we do NOT have 24-hours front-desk service. PLEASE SEND US PRIOR NOTICE IF YOU ARE GOING TO ARRIVE OUTSIDE THE CHECK-IN HOURS. (Lunch Break between 12:00~15:00)
2. Check-Out Time: before 11:00AM
3. We accept CASH ONLY, credit cards not accepted at the moment.
4. Cancellation policy: At least a 3-day advance notice prior to the arrival date is required.
5. Age restriction: For safety reason, we do NOT accommodate children under age of 15.
6. We do not have elevators in our hostel, but be notified and think carefully upon booking.
7. No Smoking and No Pets in the building.
8. Please show the proof of identity (such as identity card, passport, etc.) in order to verify your reservation. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.2

  • Cleanliness 9.7

  • Facilities 9.0

Latest Reviews

  • 10.0


    29 Dec 2019
    Staff here were incredibly helpful and friendly. Flexible, comfortable, convenient, and pointed us in the right direction countless times. Next time in Hualien we will definitely be staying here again! Thank you ^^
    USA, Male, 25-30
  • 10.0


    26 Dec 2019
    All best, definitively coming back!
    Germany, Male, 25-30
  • 10.0


    14 Dec 2019
    Hostel concept and decor are very cool. It’s indeed a comfy place to stay with a Diwan in the common room 😉. The hosts are very friendly and they have detailed information available for taroko park or other natural sights and activities around the area. Thanks specially to Sally and staff whose name I unfortunately didn’t catch , for some good tips for eating and going around taroko. Quite comfy and thick bed in the dorms with screens.Bathroom was clean and roomy with all facilities available.
    India, Male, 25-30
  • 10.0


    22 Nov 2019
    Awesome place!! Stayed in the private room which was roomy, very comfortable and clean! Never seen a hostel this clean. The lounge atmosphere is comfy and cozy, like a real living room. The owner is extremely helpful, she gave us the best hints for food and beautiful day adventures.
    Finland, Female, 18-24
  • 10.0


    16 Nov 2019
    A lovely place to stay!
    England, Male, 18-24
  • 9.7


    17 Feb 2020
    The host was wonderful and always willing to offers recommendations. It was clean, in a good location and would highly reccomend.
    USA, Female, 25-30
  • 9.4


    28 Feb 2020
    The owner(Jojo), is a very nice, calm and positive person, who knows alot about Hualian and is interested in cycling, hiking and many more outdoor activities. If interacting with the owner and talking is your interest, don't miss out on Comfy Hostle!
    USA, Male, 18-24
  • 9.4


    02 Nov 2019
    JoJo (the host) was extremely helpful, kind, and knowledgeable of things to do in Hualien and Taroko, helped us plan out our two days of adventuring, and even called us a cab when our Chinese failed us! I would definitely recommend this hostel to anyone who enjoys good hospitality!
    USA, Male, 18-24
  • 9.1


    29 Dec 2019
    The best thing about this hostel was the staff. She gave excellent suggestions and was incredibly helpful and knowledgeable. Their English was excellent. I turned up during the off season so the hostel only had two other people there so the atmosphere was quiet as expected but I’m sure it is better during peak season.
    England, Male, 25-30
  • 8.9


    15 Oct 2019
    The location is perfect, close to the Hualien train station and to many the rooms are clean. Jojo was very friendly and helpful. They offer free bike rental which was definitely a great way to explore the city.
    Canada, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games
  • DVD's
  • Wi-Fi