Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 6 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

“The Hostel with a mixture of Chilean & Scandinavian flair”, find more than a good Hostel in Puerto Varas! As our name suggests, “Compass´s” mission is orientation with a personal and integrated service, which we have provided our guests -“Travellers” from all over the World – ever since we opened in 1999.

Our airy bedrooms (shared & private bathrooms) are furnished with very comfortable beds and warm duvet. A spacious living and dining area with an “internet lounge” gives you a relaxing, cosy and welcoming ambience, 'now and recently implemented with sustainable central heating in all rooms and common areas'. Wi Fi reach every corner!
The house has a lovely garden patio, a space for camping and free private parking for our guests.

Our guests have free use of our enormous kitchen and its fully equipped facilities. A good filling breakfast with “home made” whole-wheat bread & cake, jam, toast, scrambled eggs, cheese, juice, milk, real coffee, tea or nescafe can be ordered.
You can also order our extras like: muesli & porridge with fresh fruit.

“We speak English, Deutsch, Svenska & Español”
Our house, built 1932, is well located in an old colonial neighbourhood on a charming street lined with classic German colonial houses, right along side the “Philippi”park, train station and only a 5-10 minutes walk from downtown, the lake and the bus stations.

'Compass del Sur', also offers various other services such as:
- Laundry
- Airport transfer
- Free Luggage Storage
- Private parking
- Tourist information for their own travel through the area
- Free Reservation of external services and activities as' over the lake in Bariloche, rafting, kayaking, etc.
- Our own tours with trilingual tour guide trekking the volcanoes and national parks around Puerto Varas, as well as a trip to the island of Chiloe
- Rent a car
- Bicycle Rental

'Compass del Sur - A lodging where you can find new friends around the world and at the same time provide sufficient space to enjoy yourself View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 10.0

  • Location 10.0

  • Staff 9.7

  • Atmosphere 9.0

  • Cleanliness 10.0

  • Facilities 8.7

Latest Reviews

  • 10.0


    20 Jan 2020
    A lovely clean hostel in a nice street in close proximity to centre of town. Molly, Mauro and staff are very friendly and helpful. Mauro helped us organise tours and one day we went on a full day tour led by him. He is very knowledgeable and entertaining tour guide. Three of us shared a room with private ensuite and although the rooms are not large they were comfortable for the 4 nights we stayed. This is not a young party hostel but it is easy to meet other guests and share stories.
    Australia, Mixed Group, 41+
  • 9.7


    04 May 2022
    Perfect location, helpful staff!
    USA, Female, 41+
  • 9.7


    10 Mar 2020
    The staff were all very friendly and helpful. You can book tours directly at the reception. The living room is cozy and the kitchen is big and clean. The bathroom is clean, just the two showers are a little small. All in all, it was a wonderful stay and we can definitely recommend it!
    Switzerland, Female, 18-24
  • 9.4


    22 Mar 2022
    Really beautiful hostel, very helpful owner and staff, really nice facilities. But it is quite calm and even though there were 20 people in hostel, didn't feel like it. It's a good hostel to relax. It's close to supermarkets and in a nice neighbourhood.
    Belgium, Male, 25-30
  • 9.4


    20 Dec 2021
    Great hostel with helpful staff. Good location although no tours being booked by the hostel when we went so had to go to the tourist office. Great rooms, felt very well kept.
    England, Female, 31-40
  • 9.4


    06 Feb 2020
    Lovely clean and homely hostal with a wonderful breakfast. Would recommend and stay again
    Ireland, Female, 25-30
  • 8.9


    13 Feb 2020
    Great place to stay and a lovely breakfast was included as well
    Canada, Female, 41+
  • 8.9


    15 Nov 2019
    Very good if you pick your facilities well. My attic bed in a passage felt like high cost camping & you would need contortionist skills to get in to two showers. Otherwise excellent.
    Australia, Male, 41+
  • 8.6


    28 Feb 2020
    Up hill if coming from town but easy to get around. Only hostel on my backpacking around South America that charges to use hostel facilities after check out! So be aware if you are planning lo leave later on the day!
    Brazil, Couple, 25-30
  • 8.3


    29 Jan 2020
    This place is very clean and has one of the best showers in South America, although small, it has great water pressure and is very hot. This is a spacious hostel, very clean, and 10 min walk to town. My two complaints: the morning breakfast seems disorganized. It seems to take a long time for them to bring out bread, cheese, and jam per person. And secondly, all the staff are friendly but there is one younger rude guy who works reception and is incapable at answering basic reception questions.
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi