Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Compass del Sur

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

“The Hostel with a mixture of Chilean & Scandinavian flair”, find more than a good Hostel in Puerto Varas! As our name suggests, “Compass´s” mission is orientation with a personal and integrated service, which we have provided our guests -“Travellers” from all over the World – ever since we opened in 1999.

Our airy bedrooms (shared & private bathrooms) are furnished with very comfortable beds and warm duvet. A spacious living and dining area with an “internet lounge” gives you a relaxing, cosy and welcoming ambience, 'now and recently implemented with sustainable central heating in all rooms and common areas'. Wi Fi reach every corner!
The house has a lovely garden patio, a space for camping and free private parking for our guests.

Our guests have free use of our enormous kitchen and its fully equipped facilities. A good filling breakfast with “home made” whole-wheat bread & cake, jam, toast, cheese, traditional southern chilean ham, juice, milk, real coffee, tea or nescafe is always included in your stay.
You can also order our extras like: eggs, muesli & porridge with fresh fruit.

“We speak English, Deutsch, Svenska & Español”
Our house, built 1932, is well located in an old colonial neighbourhood on a charming street lined with classic German colonial houses, right along side the “Philippi”park, train station and only a 5-10 minutes walk from downtown, the lake and the bus stations.

'Compass del Sur', also offers various other services such as:
- Laundry
- Airport transfer
- Free Luggage Storage
- Private parking
- Tourist information for their own travel through the area
- Free Reservation of external services and activities as' over the lake in Bariloche, rafting, kayaking, etc.
- Our own tours with trilingual tour guide trekking the volcanoes and national parks around Puerto Varas, as well as a trip to the island of Chiloe
- Rent a car
- Bicycle Rental

'Compass del Sur - A lodging where you can find new friends around the world and at the same time provide sufficient space to enjoy yourself View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.8

  • Location 8.9

  • Staff 8.8

  • Atmosphere 8.7

  • Cleanliness 9.3

  • Facilities 9.1

Latest Reviews

  • 10.0


    06 Oct 2019
    We had a perfect stay in this hostel. The facilities were very good (the best kitchen and bathrooms!). Everything was very clean and the rooms were properly heated. The staff was always super nice and helpful. They even scheduled early breakfast for us as we had to check-out very early in the morning. 100% recommended!
    Spain, Couple, 25-30
  • 10.0


    01 May 2019
    I really cannot fault this hostel. Beds comfy, bathrooms very clean, best hostel kitchen I’ve seen in my life and the common areas to chill out are great. Was raining so didn’t do much by the way of sight seeing, but was a perfect place to relax and unwind.
    Australia, Male, 18-24
  • 9.4


    19 Sep 2019
    Beautiful hostel in an old 3 story home. A few minutes from city center up the hill. Safe neighborhood. Not a party hostel, nice and quiet. Staff excellent. Very Clean. Hot water and great wifi. Has a gated parking lot. I recommend.
    USA, Couple, 31-40
  • 9.4


    17 Sep 2019
    Great little homely place to stay. Clean rooms and large bathroom with comfortable beds as well. Breakfast solid with a huge kitchen, great for cooking. Only issue was it was a bit away from downtown however not a huge deal, would stay again
    Australia, Male, 18-24
  • 9.4


    06 May 2019
    Really nice hostel in a good location easy walking distance to town. Staff were really helpful.
    England, Mixed Group, 31-40
  • 9.1


    06 May 2019
    Staff were generally helpful and welcoming, especially Lucy. However there was one whom it felt as if everything you asked was a chore. The kitchen is great. Bedrooms comfy, however we were on the top floor and the heating was not on so the room was freezing. We had to ask for it to be put on every evening. In addition the shower on the top floor was always cold/luke warm, so if you are on the top floor we recommend you go to the middle floor for a shower as these were hot.
    England, Female, 25-30
  • 8.9


    15 Nov 2019
    Very good if you pick your facilities well. My attic bed in a passage felt like high cost camping & you would need contortionist skills to get in to two showers. Otherwise excellent.
    Australia, Male, 41+
  • 8.9


    18 May 2019
    The hostel was clean and tidy. Individual locker for every bed, however most rooms were private with shared bathroom which let the atmosphere down. I imagine this would suit travelling groups or families well. It was located very centrally if you didn't mind the steps! Staff were helpful but one only spoke Spanish. Breakfast included was a roll, slice of bread, piece of cake, ham, cheese and jam. No tea or coffee provided during the day but 'unlimited' at breakfast
    England, Male, 25-30
  • 7.4

    Very Good

    08 Nov 2019
    Pros: very clean, secure, pretty quiet, has breakfast (very basic—bread, ham, cheese, cake, tea; pay if you want to add something cooked/prepared), offer tours through another agency Cons: hike up a hill, creaky floors, small windows/no view to write home about
    USA, Couple, 18-24
  • 7.1

    Very Good

    13 Apr 2019
    Staff is helpful but not welcoming or nice. It's cosy but the atmosphere is still not the best. Kitchen is fully equipped.
    Germany, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi