Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.



Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Located in a recently restored building from the 40’s, the CoolHostel is 100 metres from the picturesque Bolhão Market. It features a 24-hour reception and free WiFi access.
Accommodation range from private to shared rooms with individual reading lights and a private locker. Each room is colourful and bright. All rooms offer access to shared bathroom facilities.
A breakfast buffet can be enjoyed in the dining room or in the fully equipped kitchen. Guests can also choose to sunbathe on the terrace or have a barbecue.
After a day of sightseeing, guests can relax in the living room while watching TV or browsing the Internet in the available computers for guests’ use.
Porto International Airport is 15 km away, and the hostel provides a shuttle service at an additional charge. Bolhão Metro Station is less than 2 minutes’ walking, and Santa Catarina shopping street is around the corner.

Please note:
Cancellation Policy: 2 days before the arrival

Check In: 2.00 pm
Check Out: 11.00 am

Method of Payment upon the arrival: Cash, Credit Cards (accepted Credit Cards: Amex, Visa, Euro/MC, E-Cash, Maestro)

Breakfast is included.
City Tax of 2€ per person per night not included in room prices (payable at check-in in cash).

Children under the age of 5 cannot stay at this property View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.0

  • Location 9.0

  • Staff 7.5

  • Atmosphere 7.5

  • Cleanliness 8.5

  • Facilities 8.0

Latest Reviews

  • 8.6


    05 Oct 2021
    Nice hostel at a quite central location. Staff was nice. Breakfast was simple but adequate. Rooms were large and beds were nice. Toilet and shower were clean, but there was just one bathroom (with 1 toilet and 1 shower) for a whole floor, which might be a problem if there are a lot of people (now there were just a few guests).
    Netherlands, Female, 18-24
  • 8.6


    23 May 2019
    Great hostel. Had difficulties to find the hostel and had to ask people around. The breakfast had not enough protein for my tasting.
    Bulgaria, Male, 31-40
  • 8.3


    12 Mar 2020
    Our overall experience was quite positive. The room was big enough for the 3 of us and beds were quite comfortable. The hostel is located at the heart of Porto, the location could not possibly be better. There was an electric in our room, which was very important as the room was facing west and receives no sunshine. The bedroom had a wardrobe and a small table, a light for each bed. Overall, the room was excellent. Showers, just like the bedroom, were clean and easy to use.
    Lithuania, Male, 25-30
  • 8.3


    04 Jun 2019
    The Hostel is a great location! Breakfast is great, having one bathroom per floor is NOT so good, I waited a long time then no hot water.. oh ugh! Most of the staff was fairly friendly and helpful, some were just NOT scowling! They held my luggage the day i checked, which was very appreciated! Beds very comfort and bunks were well built with large storage underneath.
    Canada, Female, 41+
  • 8.0


    25 Jun 2020
    Comfortable and bright room. In general it is clean. Breakfast without variety and everything counted, in addition to a very reduced schedule. A staff member of the hostel was homophobic and racist with me and my friends, all staying there, he had no patience and didn't respect diversity. He threw out my friend and wouldn't let him stay in the hostel's common area. There is no one at night in the reception,so there is no assistance if necessary. Sad man.
    Brazil, Female, 18-24
  • 7.4

    Very Good

    10 Sep 2019
    The hostel was nice and clean, just the bathroom floor was always full of water, maybe because people dont close the shower ... Staff in the kitchen serving breakfast was nice but at the reception a little rude. Rooms were, clean, with high ceiling and little balconies, very nice! I also liked the common terrace next to the kitchen and dinning room. The location was very good as well. I would probably stat there again!
    Slovenia, Female, 25-30
  • 7.1

    Very Good

    06 Dec 2019
    Pros: location is perfect in the centre. Breakfast available. Regular cleaning every morning. Fully equipped kitchen. The girls staff in the afternoon really nice and accommodating. Cons: Floor is noisy, you can literally hear the floor Everytime someone step on. There was no Heather during the winter and the insulation not good. One girl staff in the morning really impolite.
    Indonesia, Male, 25-30
  • 6.6


    03 May 2019
    Was a good place to stay with sturdy bunk beds and large rooms but only having one shower/toilet room per floor was very annoying in the morning.
    New Zealand, Mixed Group, 25-30
  • 5.4


    19 Mar 2019
    Unfortunately, the hostel was mediocre. The location is very central, but this was the only really positive thing. The staff makes you feel very unwelcome and most of them don't speak English. Strict house rules are listed, such as not walking barefoot, otherwise a fine of 20 euros can be charged. The breakfast was the cheapest variant of hostel breakfast that one can imagine. A plate with two slices of toast, a slice of cheese, a slice of ham. Sadly everything very loveless....
    Germany, Couple, 25-30
  • 5.1


    19 Jun 2019
    We stayed for three nights and the showers were cold the whole time. There is only one bathroom per floor for two 8bed dorms. They were always dirty, always cold water. The location was good though.
    New Zealand, All Female Group, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • BBQ
  • Cable TV
  • Common Room
  • Flexible NRR
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Towels for hire
Food & Drink
  • Cafe
  • Board Games
  • Foosball
  • Games Room