Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In the case of a cancellation there will be no refund on the 25% deposit, but any other payment received before the arrival date will be returned.

Additional Info:

A 25% deposit is required for all group bookings.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

With a fun and laid back atmosphere, regular BBQ & movie nights and friendly staff, you'll feel right at home during your stay here with us at the Coolangatta YHA. We are just a 3 minute walk to Bilinga Beach and a 5 minute bus ride from Coolangatta's town centre.
Coolangatta is the ultimate beach town! Boasting some of the worlds most famous surf breaks, a warm balmy climate, breathtaking scenery and loads of fantastic shops and restaurants for your enjoyment. Surf, dive, snorkel, swim, fish, hike, skydive, party on or chill out, Cooly's got something for every traveller.

Guests must agree to the Coolangatta YHA House Rules on check-in and are expected to conduct themselves in a manner that is respectful and courtesy of other the guests they are sharing space with.

If you need to cancel your booking you must do so at least 24 hours prior to your check-in date, if you fail to give notice your credit card will be charged for the amount of 1 nights’ stay.

Our office hours are 8am – 8pm. If you are arriving after our office hours please call or e-mail ahead for our lock box code. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.0

  • Location 8.0

  • Staff 9.1

  • Atmosphere 7.6

  • Cleanliness 7.8

  • Facilities 8.0

Latest Reviews

  • 10.0


    21 Apr 2021
    Perfect last minute stop in.
    Australia, Female, 41+
  • 10.0


    15 Sep 2020
    Excellent service and Understanding of COVID-19 issues at hand whilst handling communication to a high degree of compassionate care.
    Australia, Male, 25-30
  • 8.3


    20 Dec 2020
    Great customer service. Comfortable, safe dorm room bed. Wear ear plugs if you're staying on the Gold Coast Hwy side of the building and you'll have a great sleep. Location is great. Relaxed, calm, good vibes.
    Australia, Female, 25-30
  • 8.3


    16 Feb 2020
    Great place to overnight before flight from OOL. Close to beach. Doesn't do breakfast anymore. Male dorm on different level to male bathrooms oddly. Friendly staff. Pool and chill areas. Pretty good overall, but the price is steep for what it is.
    Australia, Male, 41+
  • 8.0


    23 Oct 2020
    Not bad. Was good to see them take some Covid safety measures. Close to Bilinga Beach. Dorm room doors shut pretty loud so you've got to be careful if coming and going to the bathroom etc in the night. No options for ensuite rooms which is a shame. Permanent staff were absolutely great. So, so friendly and good to have a chat with.
    Australia, Female, 25-30
  • 6.9


    19 Mar 2021
    Whilst this hostel is super close to the airport and the staff member who checked me in was nice, the facilities are pretty tired. Also, I was awoken at 2.30pm by a drunk male guest abusing his female companion. When I went to ask if she was ok he swore at me and slammed the door. I would be a bit hesitant to stay again as I believe it is a bit of a COVID problem, without international travellers they are having to accept any one who books, which includes drunk vagrants.
    Australia, Female, 25-30
  • 6.9


    15 Feb 2020
    What i can share here is the cleanliness & atmosphere is below my expectation compared to other YHA i’ve booked.
    Malaysia, All Female Group, 31-40
  • 4.9


    07 Jan 2020
    After coming from byron bay and wake up byron hostel, which has such nice facilities and a treat vibe, it was a shock. It needs tlc and renovating. The layout of the communal areas is not conjuicive to a good vibe. The kitchen was grotty and the bathroom facilities were not clean and broken. It was dark and kind of creepy. Positives: cheap single room available and close to airport. Better stereo system and nice upbeat music playing, plus better cleaning would be a quick help.
    Australia, Female, 41+
  • 4.0


    07 Jun 2021
    Basically a homeless shelter. Don't stay here unless you have to.
    New Zealand, Male, 25-30
  • 3.4


    08 Jan 2020
    Stupid location if you’re not going or coming to the airport. Not even a convenience store near by. They have a shuttle bus, but it doesn’t line up with the greyhound bus departure times. Staff so unwelcomming. Our private room floor was soo dirty, our feet turned black. Bathrooms always wet and muddy. Kitchen was small and only had 6 burners (one didn’t work). And lastly, the rooms are so hot we almost didn’t sleep. Not a good YHA hostel at all.
    Norway, Couple, 18-24
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Wheelchair Friendly
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi