Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In the case of a cancellation there will be no refund on the 25% deposit, but any other payment received before the arrival date will be returned.

Additional Info:

A 25% deposit is required for all group bookings.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.7
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

With a fun and laid back atmosphere, regular BBQ & movie nights and friendly staff, you'll feel right at home during your stay here with us at the Coolangatta YHA. We are right across the road from the beach and have a free courtesy bus to take you in to town and to surf beaches further south.

Coolangatta is the ultimate beach town! Boasting some of the worlds most famous surf breaks, a warm balmy climate, breathtaking scenery and loads of fantastic shops and restaurants for your enjoyment. Surf, dive, snorkel, swim, fish, hike, skydive, party on or chill out, Cooly's got something for every traveller.

Guests must agree to the Coolangatta YHA House Rules on check-in and are expected to conduct themselves in a manner that is respectful and courtesy of other the guests they are sharing space with.

If you need to cancel your booking you must do so at least 24 hours prior to your check-in date, if you fail to give notice your credit card will be charged for the amount of 1 nights’ stay.

Our office hours are 7.30am – 9.30pm.

If you are arriving after our office hours you can ring the doorbell for our night manager.

If you arrive during the office hours and there’s no one at reception we may be out doing a courtesy bus run, hold tight, we’ll be back in under 30 minutes. View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 8.8

  • Location 7.6

  • Staff 8.3

  • Atmosphere 7.2

  • Cleanliness 7.4

  • Facilities 7.3


Latest Reviews

  • 10.0

    Superb

    04 Oct 2019
    Love hostels where they give you a towel for free. Cool place lovely staff
    Australia, Male, 25-30
  • 9.7

    Superb

    28 Sep 2019
    Super close to the airport but can be pretty noisy, otherwise it’s pretty good.
    Canada, Female, 25-30
  • 9.1

    Superb

    14 Aug 2019
    Great location for airport. Literally 10 min walking distance. Close to beach. Clean & comfortable. Organized activities & shuttle service. Helpful staff.
    Australia, Female, 31-40
  • 8.0

    Fabulous

    03 Oct 2019
    Nice place, slightly awkward location and the free shuttle bus isn't particularly frequent. A fair few long term residents, but still a nice atmosphere.
    England, Female, 18-24
  • 8.0

    Fabulous

    02 Oct 2019
    Great location! So close to the airport, walking distance. Staff are friendly & helpful. Shuttle service provided. Clean & comfortable, close to beach.
    Australia, Female, 31-40
  • 8.0

    Fabulous

    15 Sep 2019
    Lovely, warm and welcoming staff and it was so good to see somewhere with a huge fridge and clean bbq area. My only issue with this hostel or rather all YHA hostels is their "anti USP" of only providing free wifi in one room. If you want to have it in your room you have to pay a premium. This seems foolish as when (every) other hostel says free wifi...it really does mean free wifi all over the property.
    England, Couple, 31-40
  • 8.0

    Fabulous

    07 Aug 2019
    Staff is very friendly.
    Singapore, All Female Group, 31-40
  • 6.9

    Good

    31 Aug 2019
    Pricey for what you get and the facilities are very basic and could use work. For example, the women's bathroom did not have a soap dispenser (had a "sorry - broken" sign on it) and one of the toilets was missing a seat. I guess you pay for proximity to the airport, which it is conveniently close to, but not much else around the area without taking a short bus ride.
    USA, All Female Group, 25-30
  • 5.7

    Rating

    07 Aug 2019
    I overheard the manager verbally abusing a disabled employee in a manner which was not professional and actually very degrading and abusive. Also the floor was sticky and there was no soap in the toilets the whole time.
    New Zealand, Female, 31-40
  • 3.4

    Rating

    11 Aug 2019
    Keep up the maintenance, cleaning and improve kitchen facilities, which are filthy and poorly equipped. Provide brushes to wash the dishes with, and enough hot water to clean them properly. The bathroom facilities are lousy and poorly maintained.
    Norway, Female, 41+
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi


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