Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In the case of a cancellation there will be no refund on the 25% deposit, but any other payment received before the arrival date will be returned.

Additional Info:

A 25% deposit is required for all group bookings.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
7.3
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

With a fun and laid back atmosphere, regular BBQ & movie nights and friendly staff, you'll feel right at home during your stay here with us at the Coolangatta YHA. We are just a 3 minute walk to Bilinga Beach and a 5 minute bus ride from Coolangatta's town centre.
Coolangatta is the ultimate beach town! Boasting some of the worlds most famous surf breaks, a warm balmy climate, breathtaking scenery and loads of fantastic shops and restaurants for your enjoyment. Surf, dive, snorkel, swim, fish, hike, skydive, party on or chill out, Cooly's got something for every traveller.

Guests must agree to the Coolangatta YHA House Rules on check-in and are expected to conduct themselves in a manner that is respectful and courtesy of other the guests they are sharing space with.

If you need to cancel your booking you must do so at least 24 hours prior to your check-in date, if you fail to give notice your credit card will be charged for the amount of 1 nights’ stay.

Our office hours are 8am – 8pm. If you are arriving after our office hours please call or e-mail ahead for our lock box code. View House Rules

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Reviews & Ratings

  • Value For Money 6.3

  • Security 7.9

  • Location 7.7

  • Staff 8.0

  • Atmosphere 6.7

  • Cleanliness 7.1

  • Facilities 7.2


Latest Reviews

  • 10.0

    Superb

    15 Sep 2020
    Excellent service and Understanding of COVID-19 issues at hand whilst handling communication to a high degree of compassionate care.
    Australia, Male, 25-30
  • 10.0

    Superb

    12 Dec 2019
    Great place to stay at !
    Canada, Male, 41+
  • 8.3

    Fabulous

    16 Feb 2020
    Great place to overnight before flight from OOL. Close to beach. Doesn't do breakfast anymore. Male dorm on different level to male bathrooms oddly. Friendly staff. Pool and chill areas. Pretty good overall, but the price is steep for what it is.
    Australia, Male, 41+
  • 8.3

    Fabulous

    16 Dec 2019
    Convenient place to stay if you have an early morning flight, seemed like it had a chill vibe, otherwise it had the basics and and was clean.
    Australia, Male, 18-24
  • 8.0

    Fabulous

    23 Oct 2020
    Not bad. Was good to see them take some Covid safety measures. Close to Bilinga Beach. Dorm room doors shut pretty loud so you've got to be careful if coming and going to the bathroom etc in the night. No options for ensuite rooms which is a shame. Permanent staff were absolutely great. So, so friendly and good to have a chat with.
    Australia, Female, 25-30
  • 6.9

    Good

    15 Feb 2020
    What i can share here is the cleanliness & atmosphere is below my expectation compared to other YHA i’ve booked.
    Malaysia, All Female Group, 31-40
  • 5.4

    Rating

    25 Dec 2019
    The bathroom isn't really clean, and not lock for my locker. The worse thing people play ping pang downstairs every night like 11 pm, no stuff stops them even though 10 pm to 8 am is quiet hours. Some other people wake at 5 am in my room, because of the light, and the curtain couldn't fully cover the window. One last thing, no air-con
    Australia, Female, 25-30
  • 4.9

    Rating

    07 Jan 2020
    After coming from byron bay and wake up byron hostel, which has such nice facilities and a treat vibe, it was a shock. It needs tlc and renovating. The layout of the communal areas is not conjuicive to a good vibe. The kitchen was grotty and the bathroom facilities were not clean and broken. It was dark and kind of creepy. Positives: cheap single room available and close to airport. Better stereo system and nice upbeat music playing, plus better cleaning would be a quick help.
    Australia, Female, 41+
  • 4.0

    Rating

    05 Jan 2020
    Just worst hostel !Cant belive it is YHA!I felt so bad for the cleaners because people who lived there were so messy
    Finland, Female, 18-24
  • 3.4

    Rating

    08 Jan 2020
    Stupid location if you’re not going or coming to the airport. Not even a convenience store near by. They have a shuttle bus, but it doesn’t line up with the greyhound bus departure times. Staff so unwelcomming. Our private room floor was soo dirty, our feet turned black. Bathrooms always wet and muddy. Kitchen was small and only had 6 burners (one didn’t work). And lastly, the rooms are so hot we almost didn’t sleep. Not a good YHA hostel at all.
    Norway, Couple, 18-24
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Facilities

Free
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Wheelchair Friendly
Services
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi


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