Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
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Property Description

Our hostel is conveniently located in the district Prenzlauer Berg, famous and loved for its interesting mixture of people, its night life and the continuous existence of beautiful old houses from the turn of the last century.

Some typical Berliner inhabitants will welcome you to an open and warm atmosphere, giving you a bit of 'Berliner feeling'. They think with their heart and give with their minds and try to support you with personal advice wherever they can.

There is no curfew in our hostel so you can come and go as you please and our rooms are clean and quiet.

We charge 3,- EUR once for the bed linen or you bring your own linen, no sleeping bag please.
Free Internet Access and Wifi! View House Rules

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Reviews & Ratings

  • Value For Money 6.5

  • Security 6.0

  • Location 6.7

  • Staff 5.9

  • Atmosphere 6.1

  • Cleanliness 5.5

  • Facilities 5.7


Latest Reviews

  • 8.0

    Fabulous

    29 Dec 2018
    The hostel is quite simple per se a bit Spartan but the staff is friendly and helpful
    Italy, Female, 31-40
  • 7.4

    Very Good

    11 Jul 2018
    Not bad, the credit card machine is broken and they say it will take a while so was asked to pay in cash. A little far from other places but easy to get around.
    Canada, Female, 18-24
  • 5.4

    Rating

    08 Jul 2018
    Arrived only to find that I could only pay in cash because the machine for paying by card was broken and had complications with staff (I paid partially upon arrival as I simply don’t carry that much cash, but the person checking me in didn’t communicate with night shift), each room only has one key so you have to keep the door unlocked for people to come and go. The shower I used a) didn’t drain properly b) was covered in hair and c) only one of the stalls had a curtain. Bit of a hot mess really
    USA, All Female Group, 18-24
  • 4.6

    Rating

    22 Sep 2018
    The hostel reception staff was extremely rude and they add a few for linen without informing or asking you prior to doing that. Cannot emphasize enough how unhelpful and rude the staff was. Do not recommend a stay here.
    India, Female, 18-24
  • 4.0

    Rating

    19 Sep 2019
    Poorly run hostel. No security or lights out rule. Avoid by all means. Receptionist' friend seems to be living in the hostel permanently. He is always coming in and out past midnight, making loud noises i.e opening locker, changing etc. I checked in at 12.30 am and was trying to get some sleep. At 2 a.m, a group of people moved in. I am not sure if they are guest or again more friend of the receptionist. They turned on the lights, put on their bed sheets and was talking loudly.
    Malaysia, Male, 25-30
  • 4.0

    Rating

    24 Jun 2019
    30 minutes out of Berlin- May not sound like much but adds up everyday. Poor service from staff and confusion upon arrival regarding pay, impacting on our budgeting for the trip. Language barrier and lack of English enhanced this. Poor security due to door being left open 24/7- 100% bring a padlock and lock your bag away in a locker. Clean but looks dirty, very dated. Wouldn’t recommend unless your budget is severely low.
    England, Female, 18-24
  • 3.4

    Rating

    19 Jul 2019
    we have communicated very hard that the staff have very poor english. Since we went to Berlin for the first time and we didn't know anything, we asked for a taxi number on a very rainy day to get to the bus station (we thought the staff at the hostel would help.) they said they lost the taxi number but they didn't give any advice or help even though they were ''locals''. the bedlinen they gave was filthy and had stains. in short a hostel full of rude staff and never helped, they don't care.
    Turkey, Mixed Group, 18-24
  • 2.9

    Rating

    12 Sep 2018
    The sheets had stains and I'm pretty sure they had bed bugs because I left with tons of insect bites. The Staff was very terse and was incredibly rude basically kicking me out when I waiting in the lobby to go to my next location. It was cheap, but was definitely not worth the awful experience.
    England, Female, 18-24
  • 2.0

    Rating

    13 Aug 2019
    Difficult to know where to start really... Firstly extra charge on check-in for sheets. It would be nice if that got mentioned when you book... When I complained the receptionist said, "You booked the cheapest hostel." Rude, unhelpful staff with poor language skills (English and German). Lights that don't work, missing toilet seats, dirty and run-down, poor security, far from city.... Avoid.
    Ireland, Male, 41+
  • 2.0

    Rating

    07 Mar 2019
    Unmaintained bathrooms and toiletry kept in unsanitary conditions. The lone toilet in their men room had no lighting. I could no get any hot water in their shower, so I contented myself with washing my feet with lukewarm water, in a cold bathroom with bad lighting that reminds more of a prison. The 8-bed room was very dirty, untidy, and stank to overcrowded prison. Advertised luggage storage is nonexistent, only a small locker by your bed. They only accept cash (no cards) yet Hostel didn't warn.
    Italy, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Linen Not Included
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities


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