Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Cancel 3 days prior, first night charge.
No show, Entire Stay Charge.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
All the rooms have recently been renovated and decorated to make our guests’ stay a pleasant and comfortable one. The door locks have been enhanced with state-of-art electronic door access equipment and system for added convenience, privacy and security.
The hotel has 50 rooms housed in a 7-storey building. There are 7 different types of rooms to accommodate the varied requirements of our hotel guests – therefore, whether you are staying alone, with your friends or partners or your family, we have the type of rooms and furnishings to suit everyone.
***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 15:00 till morning.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash and Card.
5. For Non-Malaysian Guest, RM10 for each room per night as Tourism tax implemented starting 1st Sept 2017.
6. Reception working hours 24 hours. View House Rules
- Free Internet Access
- Free WiFi
- Towels Included
- Air Conditioning
- Breakfast Not Included
- Hair Dryers
- Hot Showers
- Iron / Ironing Board
- Key Card Access
- Safe Deposit Box
- 24 Hour Reception
- 24 Hour Security
- Business Centre
- Direct Dial Telephone
- Internet Access
- Luggage Storage
- Wake-up calls
- Tea & Coffee Making Facilities
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