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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.8
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Counting Stars Hostel is opened by two young lovers of backpackers. We understand the needs of backpackers and are here to provide the most value-added services to make your stay in Bangkok comfortable and memorable.

Counting Stars is located in the heart of Bangkok City, next to Khao San road, the famous chill-out place for backpackers. Famous tourist spots like The Grand Palace, Wat Arun, Golden Mount, Giant Swing and the Chinese Oriental food paradise at Yaowarat are all within walking distance from the hostel. Moreover, what beats the fun and chill-out at Khao San pubs and clubs after sunset, before turning in at our clean and comfortable hostel?

Our rooms are sweetly fragranced, and each bed is equipped with a bed light, phone and laptop charger. Entire hostel has FREE-WIFI access. Drinking water, coffee and tea are provided free at the hostel lobby. There is also airport transfer to both Don Meaung International Airport and Suvarhnabhumi International Airport available at a fair price.

***Property Policies & Conditions:
1. Check-in begins at 2pm.
(1) Passport is strictly required for check-in.
(2) If your arrival will be delayed by more than three hours, please kindly inform the hostel otherwise your bed will be re-opened.
(3) Late check-in after 11pm: Please notify us by e-mail prior to your arrival, however, we have 24hrs security guard to welcome you.
2. Check-out time is at 12 noon.
3. Payment: Cash (THB) only upon arrival.
4. Cancellation Policy: Up to 7 days advance notice before the arrival date is required.
5. Age Restriction: The minimum age to stay in the hostel is 18 years old.
6. Smoking is not allowed in any area of the hostel.
7. No joiners or visitors allowed in the residential area except for the lobby. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.5

  • Location 9.5

  • Staff 10.0

  • Atmosphere 7.5

  • Cleanliness 9.4

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    14 Apr 2019
    Always love a nice staff and this is at a great location near Khao san road. You can party elsewhere and enjoy a quiet sleep here.
    Canada, Male, 25-30
  • 10.0

    Superb

    30 Jul 2018
    Location is perfect. More of a local area but only 5 minutes walk to Khao San Road. Dorms are luxurious and the beds are heavenly. Aung, who works at reception in the daytime is friendly, helpful and has a super cute baby that visits sometimes. He even walked us to the local laundromat so we could do our washing for cheaper. Aircon is on for 22 hours of the day so you can escape the heat whenever you want. 3 different social areas so you can have privacy or socialise.
    Australia, Couple, 25-30
  • 9.4

    Superb

    13 Feb 2019
    The hosts were so kind and polite! I really enjoyed my time here. Unfortunately the shower on the third floor clogged a lot. But it’s easy to get over with nice air conditioned rooms and friendly staff. Would stay here again!
    USA, Female, 25-30
  • 9.1

    Superb

    19 Apr 2019
    Really nice and clean place. Though I think I only ever saw one other person in the hostel. Rooftop terrace is gorgeous and has beautiful views and the hostel is really close to khaosan road
    England, Female, 18-24
  • 8.9

    Fabulous

    03 Jan 2019
    At walking distance from busy khan sarn road, but on traffic road and can be noisy. Still, the kindness of the staff outbalances any inconvenience.
    Switzerland, Female, 41+
  • 8.3

    Fabulous

    06 Apr 2019
    Lovely hostel only stayed one night to catch a flight the next day perfect location near night life but the hostel it's self is very quiet with not much atmosphere. Amazing beds!!
    England, All Female Group, 18-24
  • 7.4

    Very Good

    25 Jul 2018
    Very clean and quiet room on top floor, floors below looked a bit dirty but top floor was fine. No atomosphere as such but good base to see the sights of Bangkok
    England, Male, 25-30
  • 6.6

    Good

    13 Apr 2019
    This hostel is close walk to Khao San Road, and the staff are friendly. They’re the only positives. The 12 bed dorms only have one shower and toilet combo to share - one bathroom on each floor is ridiculous! The WiFi also hardly ever worked, even in the lobby. And there is no room for luggage in the cramped dorm, other than in walkway. No lockers in dorm, only tiny ones down in lobby.
    Australia, Female, 31-40
  • 4.6

    Rating

    22 Sep 2018
    We booked this hostel for a 1 night stayover in Bangkok. We were put into a 12 bed dorm on the 3rd floor. When we went to bed BEDBUGS started to crawl over the mattress. The 'owner' came up to see what was wrong, he then accused us of bringing bedbugs into the hostel! Even though we had no bites and no evidence of bedbugs on our belongings(we are well travelled so know about bedbugs). He was very rude, shouting, pointing fingers, which is intimidating as female travellers. Do not stay here!
    England, All Female Group, 25-30
  • 4.0

    Rating

    26 Jul 2018
    0 atmosphere at all. The staff were not helpful at all and the lack of resources didn’t help that. The showers were terrible and on the last day we wanted showers after check out but we had to pay.... crazy!! The best feature is it’s amazing location but all the hostels are ranked around there so it would feel unjust to rank it highly based on that
    England, Male, 18-24
Read all reviews

Facilities

Free
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Hot Showers
  • Parking
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities

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