Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Cozy Hostel has an excellent central location just 4 minute- walk from the Main Square, Buffet breakfast is included in our rates, we have comfy beds, spacious, WIFI whithin all the hostel, an efficient Young staff, hot water, tv, lockers, luggage storage, free tea all day, two equipped kitchens, common area where you can enjoy NETFLIX, free maps, laundry service, table games, computers, printer, tours (with excellent prices), touristic information.

We guarantees you a pleasant and an unforgettable experience with the best Price-service of the city. Stands out for our capacity and big variety of rooms, shared dorms and private rooms, all with private or shared bathroom options.

We have common areas and nice terrace with excellent views of the volcanoes where you can rest and find another travelers you can also make barbecue outdoors.
We are (Bolivar with Ugarte street) behind Santa Catalina monastery, where you can find Supermatkets, bars, pharmacies, restaurants everything you might need a few minutes walking.

Where you stay is your home !!!
Do not think twice : We don’t provide you only a nice stay, we give you an experience!
We are in Arequipa and Puno.
We are waiting for you!!!

Cozy Hostel Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 09:00.
Check out before 11:00.

For shared dorms are NOT included towel.

Payment upon arrival by cash, credit cards, debit cards VISA.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


The reception is open 24 hours per day.
No curfew.
Child friendly.
The maximum period of stay is 30 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 9.8

  • Staff 8.7

  • Atmosphere 8.0

  • Cleanliness 8.5

  • Facilities 8.6

Latest Reviews

  • 10.0


    15 Jun 2019
    Comfy beds, nice social space and decent breakfast. (Bread, bananas, cheese, jam, juice, tea etc.) Also the guy on reception when I checked in was super helpful and friendly! My room is a little cramped. But definitely worth it for the price!
    Australia, Female, 31-40
  • 10.0


    13 Jun 2019
    This was a great hostel with a really accommodating friendly team. We were always welcomed with a smile with a great sized double room and a hot shower! The only problem is the kitchen isn’t extremely equipped however when we asked for extra stuff they did help. Breakfast was nice and terrace is awesome!
    England, Couple, 18-24
  • 10.0


    18 Apr 2019
    This is your Hostel in Arequipa. I enjoyed it so much I am leaving a review. I have not left any reviews for the dozens of Hostels I've stayed in throughout my South American journey. The staff went above and beyond and upgraded my stay on two different occasions before and after the treks I did. Fast wifi. The most comfortable beds I had stayed in over a period of 3 months traveling. It's not too loud to get a great rest. Look no more for your hostel. You'll thank me later!
    USA, Male, 18-24
  • 9.7


    04 Apr 2019
    I actually really liked this hostel. Not very good social atmosphere but perfect for what I needed, which was a bit of quiet time/ rest between trekking tours. Comfy bed, good wifi, decent enough showers, good breakfast. Good location, only a couple of blocks from the main square. TV and computer for guests to use. The bathroom doors didn't lock or shut well but it was never a problem. Enjoyed my stay!
    England, Female, 25-30
  • 9.4


    16 May 2019
    Near monestary, hostel was nice and staff friendly. Loved the rooftop great views. Was very quiet when I visited in may. Dorms downstairs don't look the best upstairs were ok
    England, Female, 31-40
  • 9.1


    31 May 2019
    Overall great value for money - amazing staff, good service and nice rooms. The location is simply perfect! Only issue for me was the bathrooms, which were not always particularly clean (also, no hand soap provided), had nowhere to hang towels/clothes while showering and none of them had a door that properly closed. Otherwise, 100% recommendable.
    Germany, Female, 25-30
  • 8.6


    18 May 2019
    I stayed 2 nights originally and came back to this location after treking the Colca Canyon. Location is great, with the main square a short walk away and a local store just next door! Beautiful city and a great rooftop location to enjoy a beer and watch the sunset. Comfortable rooms however not much atmosphere with most travelers seemingly keeping to themselves. Perfect if you wanted a quiet location to prep for the 3am start to the Colca Canyon trek! Thanks for the nice stay!
    Australia, Male, 31-40
  • 8.0


    25 Apr 2019
    Cozy hostel is very quiet, even though it is in a central location in Arequipa. The staff were very helpful and organised for us to have breakfast on our arrival (even though we were very early) and a shower, which was wonderful as we had just gotten off an overnight bus! We went way for one night and then returned for another night in Cozy. They looked after our travel bags in this time. Only downside, the room was not completely clean the second night (because of the previous residents!)
    England, Female, 25-30
  • 6.6


    24 Mar 2019
    The only major issue was a staff member who work the overnight shift. During our stay, there were two occasions when we tried to get into the hostel (5am and 9pm) and the man working the front desk did not open the door because he was sleeping in the back room. They claim to have 24 hour reception, yet the receptionist was sleeping. It was dangerous for us to be outside at those hours banging on the door for 20 minutes and it’s completely unprofessional and unacceptable.
    Canada, Female, 18-24
  • 5.7


    20 Apr 2019
    Good location. The main issue during our stay was with booking a tour of colca canyon. We opted to book through the hostel given that they treks from other operators all sounded similar. However, after waking up at 3am and sitting around for over an hour it emerged that no transport was coming. Either we had not been booked on, or there was an issue which they neglected to tell us about. Either way, it largely ruined our trip to arequipa and we had to make our own way to the canyon.
    England, Mixed Group, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi