Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cream City Hostel is a great place to meet fellow travelers and make new friends. Our rooms are outfitted with comfortable beds–each with its own shelf, reading light and outlet–and in the shared dorms, beds are also equipped with privacy curtains.

Our common areas include a large backyard, a rec room for games and socializing, and a quiet room with three in-house desktops and space to read, journal, or work on personal laptops. (Yes, we have free Wi-Fi.)

A fully equipped kitchen and dining area is open to all guests, and coffee and tea are on the house. We offer two gendered, dorm-style bathrooms and two private bathrooms, each with showers and vanities.
Hometown Bikes provides on-site bicycle, helmet and lock rentals.

Cream City Hostel Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00 to 22:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards.

Taxes not included - 15.10%
Breakfast not included.

No curfew.
Child friendly.
Non smoking.

You must be 18 years of age or older to check in and register for a room.

All guests under 18 years of age must be accompanied by a parent or guardian. Minors are only permitted to stay in a private room or with a group reservation of a full dorm. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 9.8

  • Location 8.5

  • Staff 10.0

  • Atmosphere 8.9

  • Cleanliness 9.6

  • Facilities 9.6

Latest Reviews

  • 10.0


    10 Mar 2020
    I love this hostel! You do need to figure out the bus system a little bit to get to and from, but this is a PERFECT hostel. Awesome staff, super helpful, great environment in the whole place, fantastic showers... Honestly i never knew that US hostels could be this cool. Can't wait to come back.
    USA, Male, 25-30
  • 10.0


    08 Feb 2020
    Cream City hostel is the best! Absolutely amazing staff who truly love and know Milwaukee like the back of their hands, and are just welcoming and genuinely good people. Cool old historic building with all the necessary amenities and located in a fun and artsy (if not endearingly rough around the edges) neighborhood. I’ve stayed here twice now, and will continue to do so every time I’m in town. Definitely recommend!
    USA, Male, 25-30
  • 10.0


    24 Jan 2020
    I loved the hostel and the hospitality of the local scene. The hostel is so clean, friendly and an awesome place to hangout. Such a cool hostel if you are in the area check it out!
    USA, Male, 25-30
  • 10.0


    27 Dec 2019
    This is the first brand new hostel I've stayed at. It is really well designed. The staff went out of there way to tell me about the area and good restaurants and businesses to visit. Highly recommend!
    USA, Male, 31-40
  • 10.0


    25 Oct 2019
    Wendy and her team went above and beyond on numerous occasions to ensure my stay in both Milwaukee and the hostel was highly enjoyable & comfortable. The hostel itself is practically brand new and I thought the facilities were fantastic, particularly the lounge room & kitchen in the basement. Very special mention to the water pressure in the showers too, absolutely unbelievable compared to the hostels I’ve previously visited! Thanks again to the entire team and best of luck!
    Australia, Male, 18-24
  • 9.7


    18 Jan 2020
    I've stayed at hostels throughout Europe and Africa, and this is a GEM of a hostel. The beds are comfortable. The kitchen facilities are *complete* and a good place to congregate and meet/chat with people. Security is great. There is an electronic push button pad to get into and out of the dorm rooms and the hostel itself. There is a bus stop at the intersection next to the hostel so it is easy to get around--which is the only downside to this hostel--that it's so far from downtown.
    USA, Male, 31-40
  • 9.7


    05 Nov 2019
    The hostel was absolutely amazing! The staff is amazing!
    USA, Male, 31-40
  • 9.1


    20 Jan 2020
    It’s only 7months old so facilities & beds are all new, & has a fresh feel. Staff are friendly & very helpful, hostel will have a great vibe when more people start staying there. The downstairs Common areas are fantastic- some of the best I’ve stayed in, would’ve used more if I’d stayed longer. Bedrooms could be cleaner, but bathrooms squeaky clean. Entrance door is locked before checkin, so if you need early checkin enquire beforehand.
    Australia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Children's Play Area
  • Dishwasher
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi