Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

The Criterion ArtDeco Backpackers is a Unique Spanish Mission/Art Deco Style building Located in the heart of Napier and just 1 minutes walk from the isite (Information centre) Criterion -Napier's largest Spanish Mission / Art Deco style building and one of the most photographed buildings on the art deco walk..

Originally built as a luxury hotel in 1932 after the famous Hawke's Bay earthquake, the Criterion has recently been refurbished and now provides travelers with a comfortable base for exploring the Hawke's Bay area..

The Criterion Art Deco Backpackers exceeds all expectations for budget accommodation with friendly and helpful staff, spacious kitchen area ,A relaxing lounge, a cozy large dining and television room with SKY TV, an entertaining pool table, table tennis , free WiFi internet in Lounge Area.and breathtaking sunsets from the verandah.

Terms & Conditions:
- Cancellations notified less than 48 hours prior to 02.00 pm on the expected date of arrival will incur a cancellation fee of one day's accommodation.
- Cancellations made more than 48 hours before 02.00 pm on the expected day of arrival, avoid a cancellation fee.
- In case no show, full charge of the total stay.
- Check in from 2 pm. Check out before 10 am
- Need to show photo ID on arrival.

- Reception hours 9.00 A.M. to 9.00 P.M
- Under 14 years always need an adult for check in
- No refunds for late arrivals and early check outs. View House Rules

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Reviews & Ratings

  • Value For Money 6.8

  • Security 7.5

  • Location 9.4

  • Staff 7.9

  • Atmosphere 6.1

  • Cleanliness 6.7

  • Facilities 6.6

Latest Reviews

  • 8.6


    08 Nov 2019
    Helpful staff; very noisy room above the noisiest pub in town for 2 nights (weekend) + a council road machine that began at 6am on Sunday morning!! No towels but otherwise comfortable. Top bunk bed needs a side rail plus a pole to hang onto when getting in/out of bunk. Comfortable beds.
    New Zealand, Female, 41+
  • 8.0


    14 Jan 2020
    Friendly staff and good location. No lockers, but everything else was fine. I didn‘t really get hostel/backpacker vibes, maybe because it used to be a hotel, but totally okay for a short stay.
    Switzerland, Female, 18-24
  • 7.7

    Very Good

    07 Nov 2019
    A lovely art deco building that is showing its age. A tempremental keycode front door for "out of hours" access was the best security of the hostel. Rooms as ever relied on the vigilance of the guests to keep it secure. Communal washroom was adequate in size and facilities. Best feature of this first floor facility was front of building balcony for the morning sun. Short walk to front and even closer shops. Long flat shoreline allowed for picturesque walk to "nearby" Clive, some 11 km away
    England, Male, 41+
  • 7.4

    Very Good

    16 Jun 2019
    The hostel was nice but very old fashioned and really could do with being done up. I was in a three bed room with my friends which had a bunk bed with a double bottom and single top which I wasn't expecting, it was fine for me and my friends but I can imagine that it would not be for some people. It was quite a small room and didn't particularly feel that clean. The kitchen was decent, although could really do with a better extractor fan, the whole building smelt of what everyone was cooking.
    England, Female, 18-24
  • 7.1

    Very Good

    13 Jul 2019
    Location is perfect. Free breakfast! Nice old building, looks like it was a hotel in in the day. It surely needs maintenance and some modernization but it does the trick for a night. Big common areas with pool table, table tennis, books and TV.
    Argentina, Male, 31-40
  • 6.0


    13 Dec 2019
    Staff wasn’t helpful at all, beds were terrible and room wasn’t that clean.. Location was perfect and the building itself was definitely a go. Overall: ok for ones.
    Netherlands, Couple, 18-24
  • 5.4


    27 Jun 2019
    Beware Bed bugs. Check mattresses and linen. The sheets had hair from a previous guest and my partner was bitten by bed bugs during the stay. Some of the other guests were clearly long term renters, which wasn't a problem for us but it did make it feel a bit more sketchy. Also receptionist seemed to have an issue/disbelief regarding two blokes sharing a double, which wasn't exactly welcomed after a long drive. Good location.
    Wales, Male, 25-30
  • 4.9


    02 Jan 2020
    You get what you pay for, very little! Bedroom ok but the bathrooms were awful.. anyway its cheap so no surprises..
    Ireland, Couple, 25-30
  • 4.9


    15 Jun 2019
    The sheets and towels were tacky, it felt more like a prison cell than a room, showers were ok, parking was a nightmare. No where close. Theres was no butter put out with the breakfast for toast and it was a pretty sparse breakfast just dumped in a tray. Yes lovely old building from the outside.
    New Zealand, Female, 41+
  • 3.1


    26 Sep 2019
    If you’re a backpacker thinking about booking this hostel because it’s cheap, TURN AWAY!!! This is not a safe hostel for backpackers. It’s exclusively occupied by sketchy older locals. I did not feel safe in any common areas. One man yelled at us about jesus. Another tried to get us to buy d**** from him. One time i went to the bathroom and an older man was naked on the toilet with the door open screaming. Please, i cannot stress this enough DO NOT STAY HERE
    Canada, Male, 18-24
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  • Linen Included
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Pool Table
  • Wi-Fi