Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Criterion Art Deco Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

The Criterion ArtDeco Backpackers is a Unique Spanish Mission/Art Deco Style building Located in the heart of Napier and just 1 minutes walk from the isite (Information centre) Criterion -Napier's largest Spanish Mission / Art Deco style building and one of the most photographed buildings on the art deco walk..

Originally built as a luxury hotel in 1932 after the famous Hawke's Bay earthquake, the Criterion has recently been refurbished and now provides travelers with a comfortable base for exploring the Hawke's Bay area. (Please note our hostel is suitable for children, we have a family room available.

The Criterion Art Deco Backpackers exceeds all expectations for budget accommodation with friendly and helpful staff, a Free Continental Breakfast , spacious kitchen area ,A relaxing lounge, a cozy large dining and television room with SKY TV, an entertaining pool table, table tennis free local phone calls, free wifi internet and breathtaking sunsets from the verandah.

Need to show photo ID on arrival.

Check in from 1 pm. Check out before 10 am

Reception hours 7:30 am to 11:00 pm

Under 14 years always need a adult for check in

No key deposit

Cancellations made more than 48 hours before 01.00 pm on the expected
day of arrival, avoid a cancellation fee.
Cancellations notified less than 48 hours prior to 01.00 pm on the
expected date of arrival will incur a cancellation fee of one days

incase no show full charged of the total stay. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 7.4

  • Location 9.3

  • Staff 7.9

  • Atmosphere 7.1

  • Cleanliness 6.7

  • Facilities 7.2

Latest Reviews

  • 10.0


    21 May 2019
    No WiFi. Couldn’t connect the entire time we were there even with the right password. Other than that, great beds, facilities, location was perfect. No parking so will have to pay during the day but no big deal. Annoying there was no WiFi though.
    Ireland, Female, 18-24
  • 8.6


    08 May 2019
    I really loved this hostel. The only used I had were the bed bugs and some of the people staying there were odd. The staff was great and it's a really awesome location. Would recommend!!
    USA, Female, 18-24
  • 8.3


    19 Apr 2019
    It was a nice place to stay with lots of things to do in the hostel if you feel like having a night in. My only complaint would be the bed I stayed on, which was probably really old! The mattress wasn’t at all supportive and it felt like I was sleeping on the wooden board beneath! But otherwise all was good :)
    USA, All Female Group, 18-24
  • 8.3


    12 Apr 2019
    For a backpackers this was pretty good. I did have issues with bed bugs but I understand the new managers have instigated an eradication program so once this is sorted I'd happily recommend this place. Kitchen is roomy. Lounges and TV room are accessible and there is a good vibe. New managers are very friendly and helpful. Beds are comfortable enough and toilets are generally clean.
    New Zealand, Male, 41+
  • 6.6


    12 May 2019
    Place was a great location, right on main high street. However our room (double private) wasn’t very clean- lots of hair and dust all along skirting board. Bathrooms were clean and were cleaned daily. Our room had a sink in which was good. However I must say room didn’t feel like it was properly cleaned. The place is a fantastic building however looks like it could do with some TLC
    England, Female, 18-24
  • 5.4


    25 May 2019
    Furniture, equipment and appearance very dated could use a bit of a makeover I know it replicates art deco but a bit of a lift would do wonders
    New Zealand, Female, 41+
  • 5.4


    30 Apr 2019
    Good location, kind of weird decor. Dirty kitchen, wifi useless in rooms.
    England, Female, 18-24
  • 4.9


    15 Jun 2019
    The sheets and towels were tacky, it felt more like a prison cell than a room, showers were ok, parking was a nightmare. No where close. Theres was no butter put out with the breakfast for toast and it was a pretty sparse breakfast just dumped in a tray. Yes lovely old building from the outside.
    New Zealand, Female, 41+
  • 4.6


    29 May 2019
    I have stayed in many hostels all around the world, and they all have their own unique atmosphere. The Criterion just felt wrong, the whole place smelled of old cooking,half the lightbulbs were not working. Many of the clientel staying were not your usual backpacker type people but seemed to be middle aged single guys. A local told me they had been housing the homeless in local backpackers, and I could believe this. i didnt feel happy leaving my daughter in the communal spaces alone.
    England, Male, 41+
  • 3.4


    20 Apr 2019
    This place was so disgusting. It wasn’t breakfast at all That is a big liar. Two pieces of bread and less of glass of milk in total, at this time was just 8 am morning, and suppose you just Help yourself The toilet was smelling, And all room too Too noisy all the area. I won’t recommend this place never.
    Colombia, Couple, 31-40
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  • Free Breakfast
  • Free City Maps
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Wake-up calls
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wii