Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

The Criterion ArtDeco Backpackers is a Unique Spanish Mission/Art Deco Style building Located in the heart of Napier and just 1 minutes walk from the isite (Information centre) Criterion -Napier's largest Spanish Mission / Art Deco style building and one of the most photographed buildings on the art deco walk..

Originally built as a luxury hotel in 1932 after the famous Hawke's Bay earthquake, the Criterion has recently been refurbished and now provides travelers with a comfortable base for exploring the Hawke's Bay area..

The Criterion Art Deco Backpackers exceeds all expectations for budget accommodation with friendly and helpful staff, spacious kitchen area ,A relaxing lounge, a cozy large dining and television room with SKY TV, an entertaining pool table, table tennis , free WiFi internet in Lounge Area.and breathtaking sunsets from the verandah.

Terms & Conditions:
- Cancellations notified less than 48 hours prior to 02.00 pm on the expected date of arrival will incur a cancellation fee of one day's accommodation.
- Cancellations made more than 48 hours before 02.00 pm on the expected day of arrival, avoid a cancellation fee.
- In case no show, full charge of the total stay.
- Check in from 2 pm. Check out before 10 am
- Need to show photo ID on arrival.

- Reception hours 9.00 A.M. to 9.00 P.M
- Under 14 years always need an adult for check in
- No refunds for late arrivals and early check outs. View House Rules

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Reviews & Ratings

  • Value For Money 6.3

  • Security 7.0

  • Location 9.3

  • Staff 7.4

  • Atmosphere 5.7

  • Cleanliness 6.1

  • Facilities 6.4

Latest Reviews

  • 9.1


    12 Mar 2020
    Good hostel overall, with a nice art deco atmosphere, capricious wifi though (sometimes it wouldn't work at all...) but I'd still recommand this accomodation
    Belgium, Female, 18-24
  • 8.9


    01 Mar 2020
    Nice place, very central, clean. Probably due for some renovation in infrastructure and facilities, but nothing that would make one's stay unenjoyable.
    Greece, Male, 31-40
  • 8.3


    29 Feb 2020
    Perfect location and cute art deco looks. Just the staff while check in was not the friendliest.
    Germany, All Female Group, 25-30
  • 6.9


    24 Jun 2020
    Beautiful old building, but not the friendliest atmosphere. I felt a little uncomfortable at times as a Rather young single female traveller as there were mostly older men staying there - can be a bit of a funny mix. The bathrooms and kitchen were always very clean!! My room (booked a dorm but had it to myself yay) was very smelly so I had to sleep with the windows open. Still not sure where the smell came from as the room looked very clean! Would not stay again.
    Germany, Female, 25-30
  • 6.0


    29 Feb 2020
    Second time here. Free breakfast and very nice dining room area and living room. The best location. Room too small and no lockers and toilets/showers could improve. Not a hostel atmosphere but more like a B&B and passing tourists. It's fine nevertheless.
    Argentina, Male, 31-40
  • 5.1


    22 Mar 2020
    Hostel is quite run down. Everything works in the kitchen but no at lot of fridge space. Beds aren’t that comfortable. No atmosphere.
    Canada, Female, 18-24
  • 4.9


    15 Jul 2020
    Probably the worst hostel I’ve ever stayed in. Full of old men and families with young kids so there is absolutely no atmosphere. As a solo female traveller it was a really uncomfortable place to be - especially at night. The hallways smelled like cigarettes and generally the whole hostel was pretty run down and dirty - especially the common areas. The mattress I slept on was so thin you could feel the bed frame! The only good thing I guess was the location as it’s right in the centre of town.
    England, Female, 18-24
  • 4.9


    28 May 2020
    Nice old building but run down, not very clean and staff weren't helpful
    England, Male, 18-24
  • 3.7


    09 Mar 2020
    Definitely wouldn't stay here again. Paperthin walls means you can hear everything from all angles. That and the staff only give out one set of keys to large groups, meaning whenever someone in the group has to leave, they have to leave the door open so light, noise and general poor security just absolutely floods the room constantly. They seem to 'clean' the hostel randomly at a late stage in the day, but the cleanliness of the place always remains low. Security lower than a hostel should have.
    Wales, Male, 18-24
  • 3.4


    30 May 2020
    This hostel was very disappointing. The common rooms had a bad odor, there was maybe a handful of eating utensils, and a bad atmosphere. I was unfortunately placed in the company of a group of 20 people there to party for the weekend. They had zero respect for anyone else in the hostel and while you can’t help their attitude, the hostel management did nothing to quiet them down in the middle of the night. Just awful.
    Canada, Female, 25-30
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  • Linen Included
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Pool Table
  • Wi-Fi