Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
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Property Description

The Criterion ArtDeco Backpackers is a Unique Spanish Mission/Art Deco Style building Located in the heart of Napier and just 1 minutes walk from the isite (Information centre) Criterion -Napier's largest Spanish Mission / Art Deco style building and one of the most photographed buildings on the art deco walk..

Originally built as a luxury hotel in 1932 after the famous Hawke's Bay earthquake, the Criterion has recently been refurbished and now provides travelers with a comfortable base for exploring the Hawke's Bay area..

The Criterion Art Deco Backpackers exceeds all expectations for budget accommodation with friendly and helpful staff, spacious kitchen area ,A relaxing lounge, a cozy large dining and television room with SKY TV, an entertaining pool table, table tennis , free WiFi internet in Lounge Area.and breathtaking sunsets from the verandah.

Terms & Conditions:
- Cancellations notified less than 48 hours prior to 02.00 pm on the expected date of arrival will incur a cancellation fee of one day's accommodation.
- Cancellations made more than 48 hours before 02.00 pm on the expected day of arrival, avoid a cancellation fee.
- In case no show, full charge of the total stay.
- Check in from 2 pm. Check out before 10 am
- Need to show photo ID on arrival.

- Reception hours 9.00 A.M. to 9.00 P.M
- Under 14 years always need an adult for check in View House Rules

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Reviews & Ratings

  • Value For Money 5.9

  • Security 6.6

  • Location 8.5

  • Staff 6.9

  • Atmosphere 5.6

  • Cleanliness 5.1

  • Facilities 5.8

Latest Reviews

  • 10.0


    21 May 2019
    No WiFi. Couldn’t connect the entire time we were there even with the right password. Other than that, great beds, facilities, location was perfect. No parking so will have to pay during the day but no big deal. Annoying there was no WiFi though.
    Ireland, Female, 18-24
  • 8.6


    08 Nov 2019
    Helpful staff; very noisy room above the noisiest pub in town for 2 nights (weekend) + a council road machine that began at 6am on Sunday morning!! No towels but otherwise comfortable. Top bunk bed needs a side rail plus a pole to hang onto when getting in/out of bunk. Comfortable beds.
    New Zealand, Female, 41+
  • 7.4

    Very Good

    16 Jun 2019
    The hostel was nice but very old fashioned and really could do with being done up. I was in a three bed room with my friends which had a bunk bed with a double bottom and single top which I wasn't expecting, it was fine for me and my friends but I can imagine that it would not be for some people. It was quite a small room and didn't particularly feel that clean. The kitchen was decent, although could really do with a better extractor fan, the whole building smelt of what everyone was cooking.
    England, Female, 18-24
  • 7.1

    Very Good

    13 Jul 2019
    Location is perfect. Free breakfast! Nice old building, looks like it was a hotel in in the day. It surely needs maintenance and some modernization but it does the trick for a night. Big common areas with pool table, table tennis, books and TV.
    Argentina, Male, 31-40
  • 5.4


    27 Jun 2019
    Beware Bed bugs. Check mattresses and linen. The sheets had hair from a previous guest and my partner was bitten by bed bugs during the stay. Some of the other guests were clearly long term renters, which wasn't a problem for us but it did make it feel a bit more sketchy. Also receptionist seemed to have an issue/disbelief regarding two blokes sharing a double, which wasn't exactly welcomed after a long drive. Good location.
    Wales, Male, 25-30
  • 5.4


    25 May 2019
    Furniture, equipment and appearance very dated could use a bit of a makeover I know it replicates art deco but a bit of a lift would do wonders
    New Zealand, Female, 41+
  • 4.9


    15 Jun 2019
    The sheets and towels were tacky, it felt more like a prison cell than a room, showers were ok, parking was a nightmare. No where close. Theres was no butter put out with the breakfast for toast and it was a pretty sparse breakfast just dumped in a tray. Yes lovely old building from the outside.
    New Zealand, Female, 41+
  • 4.6


    29 May 2019
    I have stayed in many hostels all around the world, and they all have their own unique atmosphere. The Criterion just felt wrong, the whole place smelled of old cooking,half the lightbulbs were not working. Many of the clientel staying were not your usual backpacker type people but seemed to be middle aged single guys. A local told me they had been housing the homeless in local backpackers, and I could believe this. i didnt feel happy leaving my daughter in the communal spaces alone.
    England, Male, 41+
  • 3.1


    26 Sep 2019
    If you’re a backpacker thinking about booking this hostel because it’s cheap, TURN AWAY!!! This is not a safe hostel for backpackers. It’s exclusively occupied by sketchy older locals. I did not feel safe in any common areas. One man yelled at us about jesus. Another tried to get us to buy d**** from him. One time i went to the bathroom and an older man was naked on the toilet with the door open screaming. Please, i cannot stress this enough DO NOT STAY HERE
    Canada, Male, 18-24
  • 2.9


    06 Jun 2019
    I have stayed at hostels all over the world and my experience at Criterion is by far the worst. I checked out after my first night (planned to stay for three) due to the following reasons; 1) the wifi only worked in the common areas, 2) my room was freezing (heater was broken and the window wouldn't shut properly), 3) the bathroom and kitchen were filthy and 4) I felt very unsafe - I woke up at 4am to police officers looking for a guest who had an outstanding arrest warrant.
    New Zealand, Male, 25-30
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  • Linen Included
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Pool Table
  • Wi-Fi