Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No refund on the booking deposit fee for a cancellation, no show or reduction in numbers.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Yoga groups
Meditation Groups
Diving groups

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Welcome to Cuca Macuca Hostel & Rooftop Pool, a new standard in an amazing building that features a rooftop pool with a cozy gathering area. Enjoy the sunset surrounded by travelers from all over the world and all the comforts a backpacker could wish for. Cuca Macuca Hostel & Rooftop pool* is located in the heart of Puerto Morelos, 2 blocks away from the of the Caribbean Sea shores. **We are in a fourth floor**

Feel the sea breeze when you wake up and watch the sunrise over the sea from the comfort of your bed.
Explore the culinary wonders of our most popular local restaurants that surround the area or make your own dinner by buying groceries at the supermarket which is a 5 minute walk away.

Driving from the hostel it takes 3-4 minutes to get to the bus station on the highway that connects the entire Riviera Maya. We are located 30 minutes from Cancun and Playa del Carmen Right in the middle.
Our hostel offers exceptional cleanliness! All of our rooms have comfortable bunk beds with curtains and lockers for your belongings.
The facilities have 4 bathrooms with a private shower and toilet facilities.
You will get a set of bedding, towel, free Wi-Fi, A / C at night.

Live the true experience of visiting Puerto Morelos as if you were at home.

We hope you stay with us!

Cuca Macuca Policies & Conditions:

Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 12:00 to 8:00p.m .
Check out before 12:00p.m.

Payment upon arrival by cash, credit cards, debit cards. Only Visa & MasterCard. This property may pre authorise your card before arrival.

**It is forbidden to enter or consume alcoholic beverages inside the hostel and on the roof top** View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 9.7

  • Staff 9.5

  • Atmosphere 8.8

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    29 May 2022
    Cuca Macuca was just the perfect place for me to land in whilst I was in Puerto Morelos It was situated a short walk away from the beach and near enough to the cafes and market square. The staff were amazing and always helpful with their bonhomie -when in doubt I got help. The rooftop was a real good find with yoga classes and dance as well as great for the evening sunset views. I will be back again as it is full of surprising and most welcoming people who come and go from there
    Scotland, Female, 41+
  • 10.0


    08 Apr 2022
    I would stay there. I am an older female and I felt safe there. Thank you
    Mexico, Female, 41+
  • 10.0


    03 Apr 2022
    It's six stair flights to the hostal, but once there, it's simple, welcoming, and beautiful! The location is perfect for beach lovers, and the quiet hours are an added bonus for those that like to return early and call it a night (in all honesty, I felt YOUNG, often returning after many had gone to bed!) Having a/c at night is a huge added bonus, as well. I highly recommend to anyone looking for a simple getaway.
    USA, Female, 41+
  • 9.4


    26 Mar 2022
    Great location for sure, great staff and both were very helpful and saved us over $60 CDN with transfers to the airport and a snorkeling tour. Only draw back for us older folks is the stair climb as it is on the 4th floor, 5th floor is the rooftop and that is an awesome space to see the sunrise and ocean.
    Canada, Couple, 41+
  • 8.9


    11 Apr 2022
    Great location, opposite the Oxxo in the centre of town. Beautiful rooftop with sunloungers. Kitchen, living room, hot water showers and very clean/bright space. My only complaint is having the CCTV facing my bed overnight made me feel a bit uneasy. Perhaps it could be placed by the adjoining door.
    England, Female, 25-30
  • 8.6


    28 Mar 2022
    There is no alcohol permitted in the entire facility, which we didnt understand (there is no bar etc.). Otherwise good
    Germany, Male, 25-30
  • 8.3


    16 May 2022
    Price is a bit higher compared to other mexican hostels, rooftop is amazing
    Brazil, Male, 31-40
  • 8.0


    10 Jun 2022
    Pros: Good location and cheap for puerto Morelos. Nice kitchen/lounge areas with great book exchange exchange and small exchange area for unused items. Loved rooftop area with sun beds ! Cons: no privacy in first dorm as door adjoins to reception so they keep it open with big rock making it hard to change after showers etc. Also camera looked over bed/room which feels very invasive and uncomfortable when trying to change again. Also lots of ants on the floor all around the under-bed lockers.
    England, Female, 18-24
  • 8.0


    02 Apr 2022
    Great little hostel near the beach. I only stayed there 1 night but next time i will for sure stay longer.
    Canada, Female, 25-30
  • 7.7

    Very Good

    06 Apr 2022
    Nice small hostel in the town. It was easy to get there as backpackers - the collectivo drops you off right next to the entrance. Kitchen was great and had everything we needed to cook. Not a very social hostel - people weren’t unkind, they just didn’t socialize at all (might have to do with the general crowd in Puerto Morelos, where it seems that mostly families come to spend their vacation) The staff was awesome (!), and helped us book a snorkeling tour at a good price compared to other places in the to
    Denmark, Female, 18-24
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Utensils
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi