Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Wales' leading Hostel/Hotel. Situated in the heart of Swansea City Centre, overlooking Castle Gardens.

Swansea is a vibrant city surrounded by outstanding natural beauty. Cwtsh Hostel provides a modern and unique base to explore the city and surrounding areas. We cater to backpackers, explorers, families, school groups, party-goers, and freelancers.

Pod-type accommodation, electric bike hire and introductory Welsh classes - bendigedig. A state-of-the-art, trendsetting and uniquely Welsh Hostel chain – Cwtsh Hostels.

Cwtsh Hostel Terms & Conditions:

Arrivals and departures
Check-in starts at 14:00. We can offer luggage storage if you arrive early and your Pod(/s) aren’t ready. Check-out is by 11:00, please make sure that all of your belongings are out of the room by then. We will be happy to arrange storage for your bags if you wish to continue exploring the area. If you are late to check-out you will be asked to pay for an additional night!
Later check-outs can be requested upon check in but will be subject to availability and are not guaranteed.
We are always happy to have our guests stay with us for longer and you can request to extend your booking with us at any time. Subject to availability we will do all we can to accommodate you for as long as you need.

Cancellation policy: 24 hours before arrival.

Payment upon arrival by cash, credit cards, debit cards.

Taxes included.
Breakfast not included.

24 hour Reception.
No curfew.
Non smoking.
Age Restriction: 18+ years only. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.7

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.1

  • Cleanliness 9.6

  • Facilities 9.3

Latest Reviews

  • 10.0


    02 Sep 2022
    Beds are super comfy Met some great people Had alot of fun Showers were nice and warm and clean All the reception staff were friendly especially the girl who was very talkative Amazing location for Swansea night out not far at all lfgg
    England, Male, 41+
  • 10.0


    17 Aug 2022
    Everything is good and Tidy. Staff was good. Location is fabulous
    Pakistan, Male, 18-24
  • 10.0


    08 Aug 2022
    Nice staying there will recommend anyone.
    England, Male, 41+
  • 10.0


    25 Jan 2022
    LOVED this hostel! The nicest hostel I’ve stayed at by far. The staff were amazing, shout-out to Piotr and Scott for being so lovely and extra big shoutout to Rowan for being super amazing and friendly and always up for chat! The beds were super comfy, loved being in a pod as it’s super dark and private. The rooms were clean and warm. Bathrooms were spacious and clean as well, lovely hot water!! The kitchen was unreal and had all the cooking utensils and equipment needed! Would 100% stay again!!
    Australia, Female, 25-30
  • 9.7


    08 Sep 2022
    The room was a little small by hostel single room standards. But otherwise it was wonderful -- particularly Lois and the other very helpful staff.
    USA, Male, 41+
  • 9.7


    22 Aug 2022
    Fantastic hostel slap bang in the middle of Swansea, short walk from both the bus station and train station, and next to the main food street and shopping area. Also not too far from the beach. I would stay here again.
    Australia, Male, 18-24
  • 9.4


    26 Sep 2022
    Filled the need strange ppl sleeping in my room wasn’t for me, snoring,farting, men ugh Sony wont be repeating
    Wales, Male, 41+
  • 9.4


    16 Jun 2022
    The staff was super very frindly and the room was very clean. I woud stay her again.
    Norway, Male, 25-30
  • 7.1

    Very Good

    14 Sep 2022
    Only a couple of issues I had. One was that the 4 bed dorm was tiny and uncomfortable for how overpriced it was. Also the guests generally didn't seem sociable. Other than that though, the staff were friendly and accommodating. Nice little cafe too on the ground floor of the hostel. Also the location itself was great as it was only down the road from the station, and a short walk to the city centre and the beach.
    England, Male, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Bicycle Parking
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Elevator
  • Fridge/Freezer
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi