Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Book more than 7 days in advance for Free Cancellation.
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Property Description

DRobles Guest, which was restored in 2016, is a beautiful house, well decorated, with high ceiling and balconies. The architecture of the twentieth century, which belong houses Hostels DRobles, retains elements of colonial style and incorporates other responding to the warm climate of the island, wide doors, windows, and rooms where the breeze coming from the sea, offers the visitor coolness and warmth. Like few others, kept inside an atmosphere of another time, with comfort, tranquility and privacy.

We are located in Havana Centro, just 10 minutes’ walk from Old Havana and the main attraction in the city, historic places and the most famous restaurants. Four block far from Malecon.

Private room, with comfortable beds, high ceilings, classic decoration, AC and hot and cold water 24 hours.

DRobles Guest House's Policies & Conditions:

Check in from 14:00.
Check out before 12:00.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast not included - 5.00 CUC per person per day.

General:
No curfew.
24/7 Reception. View House Rules

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Reviews & Ratings

  • Value For Money 2.0

  • Security 6.0

  • Location 2.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0


Latest Reviews

  • 10.0

    Superb

    04 Apr 2018
    Beautiful guest house. Good breakfast too for 5CUC extra.
    England, Couple, 31-40
  • 10.0

    Superb

    08 Dec 2017
    This place is gorgeous. It looks like new construction. Very old world classic beauty. Owners are friendly and knowledgeable. Just a short walk to all sites.
    USA, Female, 25-30
  • 9.1

    Superb

    29 Aug 2017
    I stayed solo for 2 nights, great location. My bed wasn't the quietest but it was comfortable with A/C and a safebox in the room, and helpful staff on site 24/7. The only downside was the 55 steps up to the property, staff wete on hand to assist with my luggage on arrival and departure, if I return to Havana I would stay here again. They offer meals at an additional cost, but I didn't use this service.
    England, Female, 31-40
  • 5.7

    Rating

    19 Jan 2018
    When we arrived, after climbing 3 flights of stairs with our cases, the lady who opened the door told us we were not expected. After showing confirmation of our booking she reluctantly let us in but an unfriendly reception. Hosts did even reply to when I said Good Morning. No breakfasts available. I room was good, the other was small and out tieback of the casa. My Cuban friend who came to collect us was not allowed in. Cancelled our future booking at this casa as wouldn't stay there again.
    England, Male, 41+
  • 2.6

    Rating

    13 Apr 2019
    They cancelled our stay and did not want to refund the deposit. They said it was the website's administration fee. Even after the website got involved, they still stalled. They said they were going to refund the money, but I have not see it yet. I am going to check my account. I just got home a few days ago. Very disappointed to get this run around.
    Canada, Male, 41+
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Facilities

Free
  • Free Breakfast
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Cots Available
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Late check-out
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Minibar


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