Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
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Property Description

xin chao (Hello, in Vietnamese)! When you stay at Daisy Hostel, you check in as a guest but leave as part of my family. We're located in the heart of Hanoi's famous charming Old Quarter, within close walking distance to all the historic sites, museums, the famous Hoan Kiem lake and plenty of delicious restaurants nearby. Our rooms are cozy so you can get to know your fellow travellers - choose from 4-bed and 6-bed, female, male or mixed dorms. so you have lots of energy to explore the sights! For however long you stay with us, or wherever you are going next, we can help with all your travel plans, bookings and make recommendations. This is your home away from home, and we look forward to welcoming you to Hanoi and at Daisy Hostel!

-From the airport (33km)
+Random taxi : 400.000-500.000
+ Daisy car : 380.000(max 3 pax)
+Local bus : Moahhh… so cheap and easy 30.000-(bus number 86 –orange colour)
-From the train station (2km)
+walk ( free ) -15 minutes
+taxi : 30.000-40.000 depend how kind is driver
+motorbike : 20.000
check in time from 12:00,you can check in anytime after check in time. View House Rules

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Reviews & Ratings

  • Value For Money 2.0

  • Security 2.0

  • Location 2.0

  • Staff 2.0

  • Atmosphere 2.0

  • Cleanliness 2.0

  • Facilities 2.0

Latest Reviews

  • 10.0


    14 Jul 2019
    Really nice family hostel, centre of old town so really doesn’t matter about the lack of common area. For the price it was superb and the staff were really helpful in answering all our questions.
    England, Male, 18-24
  • 10.0


    29 Jan 2019
    Hoa and her family are so sweet and helpful in booking trips!! They even made us a cake for tet
    USA, Female, 18-24
  • 10.0


    11 Jan 2019
    Very clean, and Daisy was very helpful in finding things to do and helping organize travel
    USA, Female, 25-30
  • 9.1


    02 Mar 2019
    Great value for the price, great location, clean dorm rooms, and well priced tours. It isn't a luxury hotel (duh!), but the lovely family that owns Daisy Hostel more than makes up for that with warmth, kindness, and helpfulness. Highly recommended!
    England, Couple, 25-30
  • 8.6


    27 Feb 2019
    The bed and room was clean. The bathrooms could be cleaner in my opinion. Other then that i enjoyed my stay very much. The family is super helpfull and very kind.
    Norway, Female, 25-30
  • 8.0


    17 Mar 2019
    This was a good hostel with helpful staff. Only thing it lacked was a place socialise. Otherwise it was a nice home stay.
    England, Mixed Group, 25-30
  • 7.7

    Very Good

    20 Jun 2019
    Just 10 minutes from bus station. Friendly and helpful staff providing money exchange and booking service. It's a budget hostel, but the dorm was so narrow that was difficult to walk and there were no common areas, fridge or basic use of kitchen for the guests. A bit noisy, but it's due to the central location
    Italy, Female, 31-40
  • 7.7

    Very Good

    19 Feb 2019
    Cheap and clean, Daisy and her family did everything I asked of them and when I was ill gave me some ginger from their kitchen so I could make tea and settle my stomach. Some other guests complained there was too much hard selling of the tours and excursions. Not much of an atmosphere here and I was very disappointed that when a guest in my dorm was being verbally and racially abusive towards another guest the only thing that was done was the staff offered for me to change to a different dorm.
    England, Female, 18-24
  • 5.1


    02 Mar 2019
    This hostel was cheap ending up booking it because there was nothing else at this price last minute. Most people stayed one night and ended up booking something else. No key for rooms you just walk in. Only good for one night if your on a budget and didnt book anything else ahead of time. Don’t think i’d stay here again.
    USA, Couple, 25-30
  • 4.3


    17 Jun 2019
    No locker or a place to keep your belongings safe. Room very small. Staff didn’t show us to our room. Shower placed over toilet so if anyone had used the shower the toilet would be completely covered in water. lot of bugs and mosquitoes in the room. Not a very pleasant environment. Air con only allowed for a set amount of time so this should be said in the description. We were two (female+male) and sharing with two other women, the women had booked a female only room but were given room with man
    Wales, Mixed Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
  • Wi-Fi