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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For a now show, all the reservation amount will be debited.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
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Property Description

Dar Lalla Kenza is located in the old medina, just a few minutes’ walk from the most important monuments (the Karaouine Mosque and the Tanneries). We are two minutes away from Bab Rcif, the most centrally located among medina's gates and which allows the quickest access to central historical part.

We have free WIFI access!

Our purpose is not only to provide you with a comfortable stay, but to give you the opportunity to discover the ancient local culture, its history and its people.
The property itself was the owner’s home and maintains a down to earth, warm, and familial atmosphere. The owner is native to Fez and can help you arrange your travels around the Medina’s blue gate, tanneries, cooking classes and the public souk, among other places. Day trips that the staff can help with include trips to Meknes, Volubilis, the Middle Atlas Mountains and to the Sahara desert. The staff can also offer travelling options that accommodate the guests preferences ranging from private tours, to cheaper group tours every day of the week.
We are connected with other travel businesses and can easily connect you with guides and transportation. Through your explorations, you will gain a unique perspective on the oldest and largest medina in the world, which has been declared a UNESCO World Heritage Site.

If you are on the run from stress, Dar Lalla Kenza is the right place for you. We have a big patio, two terraces and spacious rooms that include private bathrooms, and hot showers. Our rooms range from single bedrooms, to double rooms, and a 7 bed dormitory.
We can accommodate up to 20 people in our rooms and many people meet each other and plan their days together in our furnished communal sitting area. There people connect over tea, shisha and their experiences.

The property home is built and decorated in a traditional Moroccan fashion. Stained glass colors the sun rays that shine into the rooms. Columns, walls and floors are covered in patterned tiles, intricately painted wood and etched clay. Ivy creeps down into our common area from hanging pots, and the home comes alive with antique bowls, indigenous tools, vases, hand woven bed coverings, and traditionally forged clocks.

We’d like to invite you to appreciate the beauty of Moroccan culture and architecture, and build a positive experience with our guests and staff. Guests are of all ages and bring interesting stories from around the world, and conversations can be mind opening.
Other amenities include a Moroccan breakfast served with mint tea, We also have a computer connected to the internet and a printer at a very low cost for customer use. For safety purposes, we have security cameras in common areas, and we offer lockers for important items. In the evenings, guests are also welcome to watch films on our projector.
Lose the fear of differences and discover common roots and traditions. With the view of the medina from the top of our terraces you can let your imagination sweep you away to the enchanted tales of Arabian nights

Our property is not suitable for guests over 50years old . we have no age restriction and you are more than welcome to book if you enjoy a young atmosphere

Come to Fes. We await your arrival!

Please note:
Cancellation Policy: 72 hours before the arrival

Check in: 14.00 noon
Check out: 11.00 noon

Method of Payment upon the arrival: Cash Only!


Taxes of 2euro/person/night are not included in the room rate

Towels are included in the price of all private rooms. Dormitory guests may bring personal towels or we can provide towels at low cost.

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Reviews & Ratings

  • Value For Money 4.0

  • Security 6.0

  • Location 6.0

  • Staff 2.0

  • Atmosphere 6.0

  • Cleanliness 4.0

  • Facilities 4.0


Latest Reviews

  • 8.3

    Fabulous

    29 Apr 2016
    Riad with wonderful decoration. Nice view in balcony. However, the staff was quite impatience in answering question especially explaining the direction to hostel (you know how complicated a medina can be). She just keep on saying "it's very easy". Please put into others' shoes that we are not local living there for months/ years! And this is just the first time we ask for direction. Also, the shared dorm I stay is just next to common room, therefore you might encounter difficulty to sleep.
    Hong Kong, Mixed Group, 25-30
  • 7.4

    Very Good

    30 Mar 2018
    Staff are friendly but they dont have maps and can be confusing in the medina. They offer a good breakfast :)
    USA, Female, 25-30
  • 2.0

    Rating

    24 Mar 2018
    How was my stay at Dar Lalla Kenza? We arrived at 11 on a Saturday night and had to be let in by two guests. Upon his return, the receptionist informed us that they had overbooked and there was no space left, which was "not his problem". His proposed "solution" was that we each pay €7 to stay on the couches or wander the streets looking for another hostel, which we were told wasn't safe. In short, I wouldn't recommend this hostel if it was the last one available on earth.
    Australia, Male, 18-24
  • 2.0

    Rating

    03 Aug 2016
    When we arrived at this hostal, with a reservation for a 6-people dorm for two nights in our hand, it was closed! There was no activity at all, the mobile and fixed phone lines were not answered, nor was the door. After knocking for a while (in Morocco you still have to really knock on the door), an angry neighbor told us to go away and indicated there was nobody there. Just before sunset we had to find a new venue, which turned out to be much more expensive than the one we booked originally.
    Netherlands, Mixed Group, 31-40
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Fridge/Freezer
  • Hair Dryers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Café
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Things to Note

Please note:

Cancellation Policy: 72 hours before the arrival

Check in: 12.00 noon
Check out: 12.00 noon

Method of Payment upon the arrival: Cash Only!

Breakfast is not included in the online room rates



Taxes are not included.
Non Smoking inside the property


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