Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Deep Ellum Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Welcome to Deep Ellum in Dallas, Texas!

We have reopened our doors again on June 11, 2020

We currently have revised conditions and policies in place during the COVID pandemic, please read the information below for a full list of our hostel policies including check in and reservation information, cancelation policy, building access, and front desk hours.


Our front desk hours are limited, we have staff on site Thursday - Sunday (11am-3pm)
Our front desk is available for remote/on-call assistance Monday - Sunday (9am-6pm)
Email Front Desk for remote assistance (
Emergency After Hours Assistance is Available On-Site (contact by telephone number posted on hostel desk and also front door)
For any health, crime, or fire emergencies please call 911 immediately

We now provide contactless check ins: At 1pm on the date of arrival, an email (sent to email address used when making the reservation) containing keycode for building access and also a keycode to access the room safe which holds keycards and check in sheet. Deposits and payments will automatically be processed at this time.
Our building is keycode entry only, please make sure you check your email for instructions on how to enter the building and get your keycard/bed linens.
After Hours Assistance for Emergencies Only, telephone number for after hours assistance is posted on the front desk in our lobby and also on our front door
After hours assistance is available for emergencies or scheduled after hours check ins only, all adjustments or changes or payments to reservations must be made during office hours at the front desk
All guests must indicate their time of arrival (use the notes section during booking to indicate time of arrival, if you are unable to do this for any reason please email us at to indicate your time of arrival).
No dedicated parking -- we recommend using street parking (meters run from 6pm-12am and are free outside of those hours which ends up costing $3-$5) or one of the several parking lots within one block of our hostel ($7-$15 for overnight parking)
Free Wi-Fi. It’s fast too.
Linens provided. No purchase necessary!
Towels are only a $5 deposit!
Laundry facilities. Quarter operated machines, detergent is not supplied, we are cashless for now and not able to make change for quarters -- our laundry machine also has card payment options, instructions for car payment are printed on the machine
We now offer disposable flatware and utensils in our communal kitchen, we have our microwave and hot water kettle available but no longer offer any other kitchen appliances.
We now offer long-term rental rates, to be eligible for long-term rates guests must stay for 3 days prior to beginning long-term rates
Long-term rates are $150 per week (for eligible guests only) for one bed in a shared room
Our front door requires a code to enter the building, we change this code every day after 1pm.
Cancellation policy: 24 hours before arrival (check in begins at 3).
Check in begins at 3:00pm. Early check-in must be scheduled 24 hours in advance.
Check out by 12:00pm (noon)
Deep Ellum Hostel will authorize a hold of $50 (dorm rooms) and $100 (private rooms) on the card on file during stay, this deposit will be returned after check-out
Guests must have valid, government issued photo ID and a debit or credit card with matching name in order to check in, any guest without these items will not be allowed to check in
Taxes not included - 13 percent (city and state tax)
No outside alcohol allowed in the hostel
We do not accept customers younger than 21 years of age
No outside guests allowed in hostel at this time
Private rooms have max occupancy of 2-4 guests based on room size
Quiet hours: 12:00am-8:00am (hostel only, does not apply to bar guests or live music in our bar on the first floor) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 9.1

  • Location 9.2

  • Staff 8.5

  • Atmosphere 7.8

  • Cleanliness 8.8

  • Facilities 8.5

Latest Reviews

  • 10.0


    05 Oct 2020
    I want to start this out by communicating that I have traveled stateside (United States) and abroad for years, and I have stayed in hostels and been an avid couch surfer in America, the Caribbean, and Europe. And this hostel is solid!! It is one of my favorites :) It has everything—friendly staff (Gabe is awesome to talk to and very knowledgable and trustworthy), cleanliness, great location to everything, COVID-Compliant for Health Departments, washers/dryers, and great beds and rooms.
    USA, Male, 31-40
  • 10.0


    16 Mar 2020
    I had a wonderful stay at Deep Ellum Hostel! This place is a true gem!!
    USA, Female, 25-30
  • 10.0


    14 Mar 2020
    This place is bar none the best, Place I have ever stayed in. The staff are friendly, knowledable. They know everything about the area. The area is safe, lively during the afternoon. And at night. They value your privacy. They will even give you tips which modes of transportation in order to save you more money.
    USA, Male, 41+
  • 10.0


    28 Feb 2020
    This was a great hostel experience. I really enjoyed the adjoining bar and had an excellent time. The location far exceeded any expectation. Plenty of bars and restaurants right around the corner. A nice surprise was the markets that set up right on the streets (pre-COVID).
    USA, Male, 41+
  • 9.7


    22 Feb 2020
    Looks new, warm atmosphere, beautiful furniture, ample room, clean, in a lively area with lots of music. The restrooms could be cleaner. For a hostel, this is a great place to stay. I would definitely recommend it.
    Italy, Male, 41+
  • 8.0


    27 Feb 2020
    One of the better hostels in the US in terms of the rooms. Shelves, outlets, lamp, and fan next to each bed was great. The only drawback is the loud music next door every night until 1 or 2am. Not only was it loud, but the bed was vibrating from the bass, makes it really hard to sleep.
    USA, Male, 25-30
  • 8.0


    20 Feb 2020
    The hostel had a neat atmosphere, but there was no security whatsoever at the entrance. This was a concern for us because anyone could just walk into the hostel and dorm areas (encouraged by the fact that there is a bar attached to it). Adding to our concern was that one of our dorm roommates decided that he wanted to leave the door to our room unlocked all night, allowing anyone access to the room while we slept.
    USA, Female, 18-24
  • 7.4

    Very Good

    13 Feb 2020
    This hostel has everything going for it- nice lobby, comfortable rooms (I stayed in a private), great location- except for one MAJOR drawback: it is on top of a bar (Booty's) which plays VERY loud music until 2am. They give earplugs at check-in, but the noise level was louder than anything that earplugs could help with; it sounded like the DJ was in my room. If you plan on being out/up until 2am, then this place might work for you, but it was too loud for me.
    USA, Female, 31-40
  • 6.9


    08 Jan 2021
    It wasn't my type of mood. It was too loud and rowdy late into the night kept going until 2 am. Other than that, it was good, just not for me. I ended up just booking out a day early.
    Mexico, Female, 25-30
  • 2.3


    06 Jan 2021
    I left a day earlier than expected due to my bed having leaves in it and the girl having bad vibes gave me the creeps so i bolted. Save your money and drive to Houston instead more Bomb.
    USA, Female, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi