Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Free cancellation is possible until 15 days before the arrival. Then, we will charge the cost of the first night

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Departure Rooms & Hostel

Book more than 4 days in advance for Free Cancellation.
  • Nice Location
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Property Description

Departure rooms & hostels is a new building and offers single, double or triple rooms and beds in a shared dormitory;
We offer a common room and a kitchen that can be used for customers.

Departure rooms & hostels is in a central position in Naples, a few meters from the central station of Piazza Giuseppe Garibaldi, near the historic centre and only 5 km from the international airport.

Departure rooms & hostels offers rooms with a ventilation system in each room, daily room cleaning, Italian breakfast (on customer request), 2 elevators, windows with sea and / or city view, Wi-Fi and free international telephone service.

Departure rooms&hostels Policies & Conditions

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 13:00 to 21:00 .
Check out before 10:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card.

Taxes not included - occupancy tax 2.50 EUR per person per night
Breakfast not included - 2.50 EUR per person per day.

Reception opening times from 9.00 to 21.00
No curfew.
No Pets allowed
Children accompanied by an adult. View House Rules

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Reviews & Ratings

  • Value For Money 4.0

  • Security 4.0

  • Location 6.0

  • Staff 4.0

  • Atmosphere 4.8

  • Cleanliness 3.6

  • Facilities 4.4

Latest Reviews

  • 10.0


    10 Jul 2019
    Location was really convenient because its super lose to the bus and train station, and also in front of the piazza where you take the bus to the airport. Staff was so mice and helpful. Great value for the price!
    Argentina, Female, 31-40
  • 6.6


    18 Oct 2019
    This hostel is very difficult to find because there are no signs. Its a short walk from train station. The streets surrounds this hostel is crowded with street vendors. The streets are not clean. However the private room I stayed was really clean and renovated on the 9th floor. The reception is on the 5th floor.
    USA, Male, 31-40
  • 6.6


    18 Jul 2019
    Hostel was hard to find and in a very creepy building. Security was very lax and people could just walk in easily. Breakfast was pathetic, we were served spoiled milk and pre packaged and pre toasted cold toast. There were a few pastries but nothing very impressive. Felt like a ghost hostel, barely saw another living soul staying there. Although it was clean, it was ridiculously hot in the rooms with no aircon. Would not stay again.
    Australia, All Female Group, 18-24
  • 5.7


    21 Jul 2019
    Wasn’t bad but definitely not worth more than 6/10. Location is close to the main station but is in quite a dodgy area so be careful at night and late afternoon. Hostel lockers are barely big enough for a small bag so all your things are just on the floor, shower doors are also see through. NO AIRCON! It was 29 degrees inside the rooms at night and opening the window let’s all the noise from the busy street below in so you have a horrible night sleep. No social vibe so a lot to improve on.
    Australia, Female, 18-24
  • 2.0


    16 Aug 2020
    Our check-in hour was 13.00, but we could enter to the room 14.30. Room wasn't ready.There wasn't hot water. They said it will be in the evening. But when we came they said hot water will be for the next day. And they didn't want to return part of our money, because we didn't cancel beforehand. If we knew that there won't be water for this day we would change the place ASAP. In the night you can wake up for the noise of homeless people who argue outside.It is not appropriate place after sunset.
    Azerbaijan, Female, 18-24
  • 2.0


    11 Aug 2020
    I booked the room at 21:30 and the reception closed at 21:00. I was then in the impossibility of getting in. The reception on the phone declined any responsibility for this booking and I am still waiting since 3 days an answer on the refund by website. Awful customer experience. Bad organisation/communication on both website side and this hostel. I do not recommend to book there.
    France, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Ceiling Fan
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Café
  • Tea & Coffee Making Facilities
  • Wi-Fi