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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Discover Rwanda Youth Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
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Property Description

The Discover Rwanda Youth Hostel - Rwandas first youth hostel - located near the centre of Kigali in Kacyiru, is the perfect place for you to start exploring the heart of Africa. The Hostel boasts great value accommodation, a fun atmosphere, excellent customer service, and a wealth of information about what to see and do. With a relaxing environment from the bar terrace, private rooms, dormitories, camping, hot showers and catering available, you are guaranteed to find just what you are looking for. Enjoy the convenience of a thoughtfully prepared breakfast on the open-air balcony overlooking the hills of Rwanda as you start your day. The hostel staff is ready to help answer any questions you may have during your stay.

Kacyiru is home to Government Ministries, hotels, banks, a hospital, Embassies and High Commissions, restaurants, night clubs and much, more. Kacyiru is a quiet and secure area, well connected to the rest of Kigali making it an ideal place to base yourself during your stay in Kigali.

The Hostel has great views over the green hills of Rwanda at the end of the Nyaratarama golf course and views of the city which can be enjoyed from our large garden and balcony areas. Discover Rwanda Hostel is a short ride away from the centre of town via different forms of public transport. Public transport to anywhere in the city is easily sourced from early until late and is very affordable. Information about transport in Kigali and around the country can be provided by our helpful staff at the hostel.

The Discover Rwanda Youth Hostel is a Social Enterprise of Ingabo Trading and Training Company and supports the work of Aegis Trust in Rwanda (the NGO and charity who established the Kigali Genocide Memorial Centre in partnership with the Kigali City Council and continue to manage the centre and its programs). Funds generated from the hostel support Aegis Trust.

Exploring Rwanda 'The Land of A Thousand Hills' - truly begins at the Discover Rwanda Youth Hostel. All profits generated at the hostel support Aegis Trust. More information here: www.aegistrust.org View House Rules

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Reviews & Ratings

  • Value For Money 5.0

  • Security 8.5

  • Location 7.5

  • Staff 6.5

  • Atmosphere 6.0

  • Cleanliness 5.5

  • Facilities 5.5


Latest Reviews

  • 10.0

    Superb

    24 Jul 2018
    Lovely relaxing place with great open terraces common room set in a lovely tree lined suburb not far from the centre. I would highly recommend Discover Rwanda. Also the profits all go toward the Genocide Memorial
    Ireland, Male, 41+
  • 9.1

    Superb

    22 Oct 2018
    Fantastic base to explore Kigali. Eric and Geoff were fantastic. Incredibly friendly, helpful and informative. They arranged transport to get us to the Genocide Memorial (which the hostel is affiliated to) and also helped with a pick up and pseudo guide (Alfonse and he was brilliant) to the Kimironko market. Our stay was short, but that we would, and want to, return to Rwanda is largely down to the time we spent with the people from YHA. A great place to stay- they are doing some fantastic work
    England, Couple, 31-40
  • 8.9

    Fabulous

    04 Sep 2018
    Great place with a very friendly staff. The place is owned by the foundation which runs the Genocide Memorial, so your money is going to a good cause as well. Always a nice mix of locals and visitors to keep you company.
    USA, Male, 31-40
  • 8.6

    Fabulous

    23 Nov 2018
    Hostel in quiet, wealthy neighborhood. Restaurant and bar is nice. Rooms and Bathrooms are clean but quite run down though. Staff is friedly and helpful
    Austria, Male, 41+
  • 8.0

    Fabulous

    13 Aug 2019
    Beautiful and chill balcony with great views of the city. Nice location and good place to kick back and relax. recommended!
    USA, Female, 25-30
  • 8.0

    Fabulous

    16 Aug 2018
    Place is fine. Some foreign and local tourists (east africa region). Clean, safe, nice. Hot showers only sometimes.
    Poland, Male, 31-40
  • 7.1

    Very Good

    05 Jun 2019
    The place is clean if not a little run down. I didn't have a hot shower for the 2 days I was there and no one else seemed to either. There is WiFi but personal lockers. (you can leave important things with the reception safe). While the staff are lovely and friendly, they weren't able to advise on the logistics of getting around. Weren't very helpful in getting money changed or where to get a sim card. Bodas cost 500 into the centre of town so not to bad at all but very far from the memoria.
    Ireland, Female, 18-24
  • 6.6

    Good

    01 Dec 2018
    I really wanted to like this well-known hostel, the oldest in Rwanda, in a great location. I came as a professor with a group of students for a travel class I was teaching, but ultimately pulled us out two days early due to unfriendly staff, disappointing conditions (terrible shower, a used condom in the group bathroom, moldy-smelling rooms, and outlets that didn't work), a really inadequate "breakfast," and the ubiquitous presence of a European freeloader who wouldn't get off the couch.
    USA, Female, 41+
  • 6.3

    Good

    08 Nov 2018
    Good location next to restaurants (papyrus, carwash) and coffe shops (shokola). Nice terrace area Food choices very limited, food not nice and greasy. Service was very slow Rooms open toward the back (laundry, kitchen, staff areas) so very noisy and smells of food Water was not working at all in the room, and in some of the public bathrooms Reception often empty Some services advertised on hostelworld are not provided: ATM, currency exchange, pool, self catering No internet in some rooms
    France, Female, 25-30
  • 2.6

    Rating

    21 Aug 2019
    We reserved a double room, but due to construction works the hostel moved us to another room, which had no windows and mold all over. They promised us that after one night we will move to a nicer room, but the day after we found out they gave that room to someone else and we have to stay in the same room. We decided to leave, but the receptionist tried to get us to pay more than we had to. We had to stay at reception for an hour arguing until they agreed that we were right. Not recommended.
    Israel, Couple, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Currency Exchange
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games


Awards

  • 2015

    1st, Country Winners Rwanda

  • 2014

    1st, Country Winners Rwanda

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