Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A cancellation fee applies to any reservation cancelled within 24 hours of arrival

Additional Terms and Conditions

Groups of 4-10 require a credit card pre authorisation of $100 on arrival as well as a $10 key deposit per person. If people in groups are arriving separately, the first person to arrive needs to pay in full for the whole group as well as the bonds.

Additional Info:

All minors must be accompanied by a parent or guardian and stay in a private room.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
Read all reviews

Property Description

***Please note we are currently undergoing some renovations and some of our facilities maybe closed temporarily***
Please be patient while we improve our super awesome hostel! Thank you

Looking for the perfect base to stay and explore the coolest city in Australia? Discovery Melbourne has it all! Situated right next to the iconic Queen Victoria Markets, cafe-filled lane-ways, bars & spacious parks, our guests are perfectly situated for all the city has to offer. Discovery Melbourne is the ideal budget friendly hostel.

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Reviews & Ratings

  • Value For Money 6.5

  • Security 5.9

  • Location 8.2

  • Staff 7.2

  • Atmosphere 5.8

  • Cleanliness 5.5

  • Facilities 5.4


Latest Reviews

  • 7.7

    Very Good

    15 Jan 2019
    You get what you pay for.. but in saying that the people you meet make up for it. Friendly vibe, the rooftop is a cool place to chill with new friends. The reception staff deserve an award, one of the busiest hostels i've ever stayed at and even when it was hectic they did it while singing and laughing. Kudos to them.
    Australia, Female, 18-24
  • 5.4

    Rating

    14 Jan 2019
    The worse hostel I have ever stayed in! Considering how big the hostel was the room was tiny and smelled horrible! Every photo you can see are fake! There is no cinema room, no chilled zone & the roof top is definitely not what it looks like in the picture, they need more seating area & lights up there! The kitchen was always disgusting and there is no wifi!! Reception was a joke and was very cramped around that area, while waiting for the lifts! But the staff were very friendly and helpful
    England, All Female Group, 25-30
  • 2.9

    Rating

    18 Jan 2019
    Check in took over an hour. Facilities and room very dirty.
    Australia, Male, 18-24
  • 2.0

    Rating

    17 Jan 2019
    Just terrible. Simply terrible. Not livable in the slightest. Smells awful. Didn’t feel safe.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Elevator
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Safe Deposit Box
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Entertainment
  • Board Games
  • Wi-Fi

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Things to Note

* A valid credit card and ID must be presented on check-in.

* A 2% surcharge applies on all EFTPOS and credit card transactions.

* While we make the greatest effort to place all guests of a single booking into the same room, this is not always possible. To avoid having a group split up, book well in advance.

* We cannot guarantee the same room for the duration of your stay, as existing bookings may make this impossible. We try our best to avoid moving guests around, however in order to guarantee this please book well in advance.

* No refund policy. Payment made towards all bookings can only be obtained in the form of booking credit for any nights cancelled.

* Christmas/New Year: No check-in or check-out on 25th, 26th, 31st December and 1st January. All bookings for the period 24th December – 2nd January inclusive will be charged in full on 1st December. Declined payment will result in cancellation of the reservation. Payments made for bookings during this period are non-refundable and non-transferable. A 2% card surcharge applies.


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