Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We offer you the fun of saving money and self-catering. Bring your own food and drinks inn!

Do you want to feel the real Viennese touch? Step Inn!

Rooms include free linen, free towel and shower, free lockers in the dorms, free luggage storage and free city maps. We have non-smoking rooms and each one features modern, convenient furnishings. We have rooms in the main building and in a second building around the corner. We offer with 6- and 8-bed special-priced dormitories, as well as private double rooms for couples and private twin/triple/quarduple rooms for guests looking for privacy.

We offer you a spacious and comfortable lounge for your private entertainment and for the real backpackers’ feeling. And one of the biggest backpacker bars is in a few minutes’ walking distance. Or you can buy the cheapest drinks at our vending machine or at our reception during the opening hours.

We have no catering and no bar but there’s a fully equipped self-service kitchen free to use 24hrs a day. There’s a supermarket just around the corner. Our new café is coming soon!

Guests can also enjoy our guest lounge and computer lounge with free internet and Wi-Fi (available in the main building only).

Cleanliness isn’t just a word for us – it’s a mission!

There’s no curfew and no lock-out so you can come and go as you please.

We’re located just between the most important sights of the city, only three minutes’ walk to public transport. We’re between the baroque city centre (Ringstrasse – 25mins walk) and the famous Schonbrunn (Sissi) Palace (25mins walk), right next to Vienna’s main shopping street, Mariahilfer Strasse. So you don’t really need to buy a public transport ticket in order to explore the city.

Last but not least: we have really fair rates! And besides, remember our many things are offered totally free of charge, and a lot of them you can start using before your check-in!

Visit our familiar Do Step Inn and explore Vienna with maximum comfort and minimum now and do step inn into a private and truly Viennese location.

We offer dormitories with 8 and 6 beds (special priced)
We do have a small bar. (We offer drinks and some small stuff to eat- like toast and sausages)
The WiFi is in both buildings available (in the main building and in the Hostel building)

Please read our Things to Note below before booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 7.3

  • Location 7.4

  • Staff 8.2

  • Atmosphere 6.8

  • Cleanliness 7.3

  • Facilities 7.1

Latest Reviews

  • 10.0


    26 Mar 2022
    Honestly, highly recommend this hostel. It was such a lovely pleasant experience. We paid for an 8 bed room but the staff gave us a 6 bed room. Our roommate was so kind too. And the rooms are so cute, I like the colors. They have a nice kitchen and eating area too. The only thing, it seems as though people don’t go there to meet others. But sometimes your not looking for that, we were just looking for a nice place to spend the night
    Switzerland, Female, 18-24
  • 9.1


    11 Aug 2022
    Very friendly staff. Clean rooms and good facilities, pool table, kitchen etc
    Wales, Mixed Group, 31-40
  • 9.1


    16 Apr 2022
    I did enjoy my stay - and if I were to be picky, some sort of shelter over the bike rack might be a helpful. The banister to the first floor, the weld had broken and could tear the skin on your hand. The rooms felt a little clostaphobic. And you really need to change the drop down menus (where are you from) I am not English, not from Northern Britain, I am from Scotland and yes it is a real country.
    Scotland, Male, 41+
  • 8.0


    28 Aug 2022
    Stayed 2 nights. Got room number 5 which is in the worst possible location. Right next to the common area so it was really noisy till late at night. Thankfully it got better the next night and I could sleep properly. Very close to supermarket Lidl and tram/metro stop (5 min walk). The staff was not very interactive but would answer your queries. There was only 1 bathroom/toilet for 8 people inside the room. So you need to find your spot!
    India, Female, 25-30
  • 8.0


    07 May 2022
    Rooms were big, and the hostel is located close to the train station. Staff are really friendly! However on my last morning, a staff member came into the room at 730 am to grab the sheets from one of the checked out beds. I noticed that they grabbed all the sheets except the comforter which was folded and put back on the bed. So definitely gross (especially during covid times) that the comforter isn’t washed between people, nor is the bed sanitized/wiped down
    Canada, Female, 25-30
  • 7.7

    Very Good

    24 Jun 2022
    Staff were lovely, place was fairly clean and you get what you pay for.
    England, Female, 18-24
  • 7.7

    Very Good

    07 May 2022
    It wasn't super clean and the facilities are not great. If you are just looking for a place to crash it's perfect. The kitchen is not very well equipped with basics and it wasn't really clean so I never felt like cooking there. It's a good value for money.
    Portugal, Female, 18-24
  • 6.0


    02 May 2022
    I had a few unpleasant event during my stay. The most memorable one is the owner coming in the dorm room at 2 in the morning, shouting at a guy to expluse him in the middle of the night. It seemed he didn'f pay for his extended stay. There is other way to deal with this kind of situation instead of waking up 5 other person. I would not recommend this place.
    France, Female, 31-40
  • 4.3


    16 Apr 2022
    One of my worst experiences in hostel
    Portugal, Male, 25-30
  • 2.0


    30 Jun 2022
    Absolutely the worst hostel I stayed at on my trip. Room was supposed to be non-smoking - reeked of cigarettes. Staff pretty much didn't care. Within 5min of getting to my room one of my roommates asked me for money. Staff also didn't care. Unlike advertised - there was no place to lock my stuff in the room. Yet again staff did not care. Looks nothing like the photos and when you open the fridge the smell will make you puke.
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities