Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We offer you the fun of saving money and self-catering. Bring your own food and drinks inn!

Do you want to feel the real Viennese touch? Step Inn!

Rooms include free linen, free towel and shower, free lockers in the dorms, free luggage storage and free city maps. We have non-smoking rooms and each one features modern, convenient furnishings. We have rooms in the main building and in a second building around the corner. We offer dormitories, with 6-, 4- and 5-bed special-priced dorms in the basement, as well as private double rooms for couples and private twin/triple rooms for guests looking for privacy.

We offer you a spacious and comfortable lounge for your private entertainment and for the real backpackers’ feeling. And one of the biggest backpacker bars is in a few minutes’ walking distance. Or you can buy the cheapest drinks at our vending machine or at our reception during the opening hours.

We have no catering and no bar but there’s a fully equipped self-service kitchen free to use 24hrs a day. There’s a supermarket just around the corner. Our new café is coming soon!

Guests can also enjoy our guest lounge and computer lounge with free internet and Wi-Fi (available in the main building only).

Cleanliness isn’t just a word for us – it’s a mission!

There’s no curfew and no lock-out so you can come and go as you please.

We’re located just between the most important sights of the city, only three minutes’ walk to public transport. We’re between the baroque city centre (Ringstrasse – 25mins walk) and the famous Schonbrunn (Sissi) Palace (25mins walk), right next to Vienna’s main shopping street, Mariahilfer Strasse. So you don’t really need to buy a public transport ticket in order to explore the city.

Last but not least: we have really fair rates! And besides, remember our many things are offered totally free of charge, and a lot of them you can start using before your check-in!

Visit our familiar Do Step Inn and explore Vienna with maximum comfort and minimum now and do step inn into a private and truly Viennese location.

We offer dormitories with 8,6, and 5 beds (special priced)
We do have a small bar. (We offer drinks and some small stuff to eat- like toast and sausages)
The WiFi is in both buildings available (in the main building and in the Hostel building)

Please read our Things to Note below before booking. View House Rules


At Do Step Inn, we’re all about keeping you happy and staying in budget. Save your cash and cook dinner in our communal kitchen – we've got a big outdoor terrace where you can share your meal with other travellers. Then, have a game of giant chess in the garden and snap a shot of your knight to upload with the free Wi-Fi. Buy a celebratory drink afterwards and a snack from reception or our vending machine – we keep the prices low, so you can keep exploring.


We’re a 6-minute walk from the Westbahnhof station, your main transport hub – trains, trams, buses and the underground all stop here. From Vienna International Airport, take the VAL1 bus to the Westbahnhof and you can be checked in within around 50 minutes. Arriving at Vienna Central Station? Take tram 18 to the Westbahnhof, a 25-minute journey. Our hostel sits between the baroque city centre ­and the Schönbrunn Palace (both are a 25-minute wander away). For shopping and local bars, the Mariahilfer Strasse is an easy 8-minute walk from our door.

Rooms and Dorms

For group trips, check into one of our private double, twin, triple or quad rooms – all have shared bathrooms. Bunks in our mixed dorms come with reading lamps and lockers for your luggage. Forgotten your towel? Don’t panic! You'll get free linen and towels at check in.

Extras and activities

Find your way to the Belvedere to take in the charming Baroque architecture using your free city map, which you can pick up from reception. Then, walk on to 16th century Naschmarkt for apple strudel and a beer and stay as late as you like – we don’t have a curfew at Do Step Inn. Staying in? Help yourself to tea or coffee and shoot some pool in our communal lounge. If you’re planning a short visit, rent a bike at reception to get you around town quickly.

View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 9.7


    21 Nov 2019
    I have absolutely no complaints about this hostel! In terms of the location, it is not in the city center. However, it is less than a five minute walk to the Westbanhof station and the metro there will connect you to anywhere in the city. It is also near grocery stores which worked well for us because this hostels kitchen is AMAZING! very big with everything you would need! I have to say this is probably the cleanest hostel I have stayed in, although the sheets do not at all fit the matresses.
    USA, Female, 18-24
  • 8.6


    28 Feb 2020
    Very close to the train station. It was OK over all.
    Colombia, Male, 25-30
  • 7.7

    Very Good

    25 Dec 2019
    Good value for a couple trying to find a double room in Vienna on Christmas. It's a little far, requiring a few tram stops to get "downtown." The restaurants and pubs around Do Step Inn are decent. Great parks and such nearby, too. Clean facilities and helpful staff. Loud teenagers and clueless students Skyping their families at 0200 pretty brutal, but not the hostel's fault. Not a party hostel.
    USA, Couple, 25-30
  • 7.7

    Very Good

    01 Dec 2019
    Excellent staff members on reception, although I think 2 people on would be better than just 1, because we waited 20 mins for drinks while the young man on Tues night had to answer calls and deal with complaining customers and new arrivals. He was very good and made excellent hot chocolates. Pillows. It's no good having photos of rooms with pillows if none were actually available. We managed though. We got engaged in Austria this time and your kindness made the trip worth the wait. Thank you!
    England, Male, 25-30
  • 7.1

    Very Good

    23 Nov 2019
    The beds are reeeeally old and bad
    Bosnia And Herzegovina, Male, 25-30
  • 5.1


    28 Dec 2019
    Japan, Female, 18-24
  • 4.9


    26 Nov 2019
    Keys were not working at all. most of the time we wasted was on the doors. Plus room were two small for two people. Moreover, it was too noisy. We couldnot sleep in night bcz of it.
    Pakistan, Couple, 25-30
  • 3.7


    30 Nov 2019
    Do not recommend. We booked 7 beds in an 8 bedroom room and stayed at this hostel specially so we could all be together. They screwed up the reservation and divided us in 2 different rooms we asked for solutions but were given none. We had really awful nights in both room because people came in and out of the room turning all lights on. There were only 3 plugs and they were far away from the beds which meant you couldnt charge your phone at night because we didnt exactly trust our room mates.
    Spain, Mixed Group, 18-24
  • 2.6


    12 Dec 2019
    Do not ever stay here. First of all, the reception is seperate from the actual hostel. You have to check in, then walk abut 150m down the road to this awful underground cell. It is dark, lacks air flow and smells. You can hear everything that happens on the street. There are zero staff in the building so the bathrooms get dirty. There is only one toilet for about 5 rooms. Often we would run out of toilet paper or there would be toilet paper al over the room!
    Australia, Female, 18-24
  • 2.0


    29 Dec 2019
    Very rude staff and overpriced hostel that didn’t even have WiFi. They even make you pay for your sheets and blankets. Would not recommend this hostel to anyone.
    USA, Mixed Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities