Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.8
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

We offer you the fun of saving money and self-catering. Bring your own food and drinks inn!

Do you want to feel the real Viennese touch? Well...do Step Inn!

Rooms include free linen, free towel and shower, free lockers in the dorms, free luggage storage and free city maps. We have non-smoking rooms and each one features modern, convenient furnishings. We have rooms in the main building and in a second building around the corner. We offer dormitories, with 6-, 4- and 5-bed special-priced dorms in the basement, as well as private double rooms for couples and private twin/triple rooms for guests looking for privacy.

We offer you a spacious and comfortable lounge for your private entertainment and for the real backpackers’ feeling. And one of the biggest backpacker bars is in a few minutes’ walking distance. Or you can buy the cheapest drinks at our vending machine or at our reception during the opening hours.

We have no catering and no bar but there’s a fully equipped self-service kitchen free to use 24hrs a day. There’s a supermarket just around the corner. Our new café is coming soon!

Guests can also enjoy our guest lounge and computer lounge with free internet and Wi-Fi (available in the main building only).

Cleanliness isn’t just a word for us – it’s a mission!

There’s no curfew and no lock-out so you can come and go as you please.

We’re located just between the most important sights of the city, only three minutes’ walk to public transport. We’re between the baroque city centre (Ringstrasse – 25mins walk) and the famous Schonbrunn (Sissi) Palace (25mins walk), right next to Vienna’s main shopping street, Mariahilfer Strasse. So you don’t really need to buy a public transport ticket in order to explore the city.

Last but not least: we have really fair rates! And besides, remember our many things are offered totally free of charge, and a lot of them you can start using before your check-in!

Visit our familiar Do Step Inn and explore Vienna with maximum comfort and minimum costs...book now and do step inn into a private and truly Viennese location.

Important:
We offer dormitories with 8,6, and 5 beds (special priced)
We do have a small bar. (We offer drinks and some small stuff to eat- like toast and sausages)
The WiFi is in both buildings available (in the main building and in the Hostel building)


Please read our Things to Note below before booking.

Check Availability

Reviews & Ratings

  • Value For Money 7.9

  • Security 8.4

  • Location 7.4

  • Staff 8.2

  • Atmosphere 7.4

  • Cleanliness 7.8

  • Facilities 7.8


Latest Reviews

  • 9.1

    Superb

    30 Nov 2018
    Good hostel, staff really helpful and friendly. Clean, warm; good value. Plenty of showers and toilets. Good kitchen facilities and everyone cleaned up after themselves. One thing is the door in the block we stayed in kept slamming, cos people just let go it when they left, and this made things in our room rattle - which was a bit annoying late at night and woke us up. Solution would be to fit a sliding door like at the main block or have the door swing shut more slowly. This was the only issue!
    England, Male, 41+
  • 6.0

    Good

    04 Dec 2018
    - The toilets were very dirty. - People slept on our beds. ( Cant tell if its the staff's fault. ) +Very polite staff. +Very cheap. +Nice atmosphere. +Kitchen and lounge open 24/7.
    Greece, Mixed Group, 18-24
  • 5.7

    Rating

    09 Oct 2018
    Wouldn’t recommend this hostel, room is so tiny basically sleeping with someone’s feet in your face no room to open luggage no PowerPoint by beds and no lamps so light gets turned on at midnight while you’re asleep. Loud room with air ducts noisy all night long.
    Australia, Female, 25-30
  • 5.1

    Rating

    24 Nov 2018
    its not value for money....its hard to find because hostel and hotel is different and you done have a reception in hostel. the rooms are not so good and kitchen too...old furnitures and there are pipelines in bed room...... the price should be less for the given facilities and cleanlines... staff is ok. and the hostekl is also like ok ..no problem ... but its not recommentable hostel
    Germany, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities

Policies

  • Child Friendly
  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

Cancellation policy:
You can cancel your reservation free of charge up to 2 days before arrival date. In case of a late cancellation or no show, property charges an amount equal to the first booked night.


Reception open from 8 am to 1 am.
Check-in: 3 pm - 12 pm.
Check-out: until 11 am.
If you will arrive before 3 pm in Vienna, bring us your luggage! We store everything for free from 8 am and we give you the chance for a free extra holiday. From the time of your arrival after 8 am you can use every free thing in our main building or do all the paperwork for check-in. You'll receive your key card between 3 pm and 9 pm at the reception. Use the first day for sightseeing without carrying your luggage around!
At departure you can use our easy check-out system: if all the paperwork is done, simply place your key in the check-out box next to the reception if you're going outside the reception opening hours! If you need luggage storage, you can use it on the day of your departure from 8 am until midnight - just ask at the reception for your free key!

Prices include all taxes.

Breakfast is not included.
Light breakfast € 4,20
Standard breakfast € 6,20

The balance due is payable by cash on arrival in Euro. We don't accept credit cards.

Your reservation is held until two hours after the arrival time you told us. In case of late arrival you need to give us a call! Otherwise we can't guarantee your accommodation.
As mentioned in our description, not all rooms are in our main building. Please note that our three- and four- bed private rooms may be equipped with one double bed and single beds.

Please understand that all freebies are only offered while stocks last. For your safety we need to maintain also our freebies!
Some of the freebies you can only use from check-in until check-out e.g. showers, towel, linen and some others.

We are a small private-run hostel with definitive fair prices. We count on your understanding that we can't have the reception permanently manned.


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