Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We offer you the fun of saving money and self-catering. Bring your own food and drinks inn!

Do you want to feel the real Viennese touch? Step Inn!

Rooms include free linen, free towel and shower, free lockers in the dorms, free luggage storage and free city maps. We have non-smoking rooms and each one features modern, convenient furnishings. We have rooms in the main building and in a second building around the corner. We offer dormitories, with 6-, 4- and 5-bed special-priced dorms in the basement, as well as private double rooms for couples and private twin/triple rooms for guests looking for privacy.

We offer you a spacious and comfortable lounge for your private entertainment and for the real backpackers’ feeling. And one of the biggest backpacker bars is in a few minutes’ walking distance. Or you can buy the cheapest drinks at our vending machine or at our reception during the opening hours.

We have no catering and no bar but there’s a fully equipped self-service kitchen free to use 24hrs a day. There’s a supermarket just around the corner. Our new café is coming soon!

Guests can also enjoy our guest lounge and computer lounge with free internet and Wi-Fi (available in the main building only).

Cleanliness isn’t just a word for us – it’s a mission!

There’s no curfew and no lock-out so you can come and go as you please.

We’re located just between the most important sights of the city, only three minutes’ walk to public transport. We’re between the baroque city centre (Ringstrasse – 25mins walk) and the famous Schonbrunn (Sissi) Palace (25mins walk), right next to Vienna’s main shopping street, Mariahilfer Strasse. So you don’t really need to buy a public transport ticket in order to explore the city.

Last but not least: we have really fair rates! And besides, remember our many things are offered totally free of charge, and a lot of them you can start using before your check-in!

Visit our familiar Do Step Inn and explore Vienna with maximum comfort and minimum now and do step inn into a private and truly Viennese location.

We offer dormitories with 8,6, and 5 beds (special priced)
We do have a small bar. (We offer drinks and some small stuff to eat- like toast and sausages)
The WiFi is in both buildings available (in the main building and in the Hostel building)

Please read our Things to Note below before booking. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.3

  • Location 7.8

  • Staff 8.2

  • Atmosphere 7.4

  • Cleanliness 7.7

  • Facilities 7.7

Latest Reviews

  • 10.0


    16 Apr 2019
    Great experience! The girls in the reception were so warm, helpful and nice! I recommend it 100%!
    Argentina, Female, 25-30
  • 9.4


    30 Mar 2019
    Super great atmosphere but also quiet at night! Only compliant is that the cleaning lady took our towels after the first night and we couldn't get new ones, so make sure to shower the first night! They have foosball and things too, but there was no ball so we couldn't play. Otherwise great location and great stay
    USA, All Female Group, 18-24
  • 8.6


    30 Mar 2019
    The best part of the hostel was it’s location. It is only about a 30 minute walk to the center and around 15 minute walk from the bus stations. The facilities were well kept and modern and the faculty were very friendly. However, the atmosphere of the hostel was not as open and welcoming as others.
    USA, Female, 18-24
  • 8.3


    06 Apr 2019
    The room I stayed in was nothing like the pictures so I would have appreciated a heads up on that. I was really dissapointed. If I’d known I wouldn’t have booked. It was more like a tiny dorm room with three bunk beds stuffed in it. That being said I would stay there again, now that I’d know what to expect. The location is great, the whole area was clean, there were lockers in the room, and the showers were clean. Overall really pleased. Mostly due to location.
    Cyprus, Female, 18-24
  • 8.3


    28 Mar 2019
    The hostel was situated in a nice and calm neighborhood. It was really well located between both main attractions.
    Belgium, Female, 25-30
  • 7.7

    Very Good

    10 Apr 2019
    A perfectly fine place to stay for a couple of nights. There are two seperate buildings. WiFi was terrible though, and pillows on bed were so thin they were non-existent.
    New Zealand, All Female Group, 25-30
  • 7.4

    Very Good

    29 Mar 2019
    It is a cosy hostel. The lockers don’t have keys but the reception guy was nice to borrow me one. Big kitchen to cook.
    Latvia, Female, 25-30
  • 7.1

    Very Good

    10 Apr 2019
    Good for a few nights, only cold water at one point in shower, hot the night before, cold showers are good for you though :)
    England, Male, 18-24
  • 5.7


    13 Apr 2019
    Our experience was greatly effected by problems with the water and heating. Staff were polite but the issues weren't resolved despite reporting it multiple times. Besides that this place was good for a couple nights. Well located.
    Australia, Mixed Group, 18-24
  • 4.3


    11 Apr 2019
    It was a terrible stay! Heating was not working properly and there was a window opened which could not be closed, so I was freezing all night, barely slept. When I finally gave up on suffering, early morning... there was no hot water in the building, couldn't even take a shower to heat myself! And, as if it was a joke, the coffee machine ate my money!! It looked like a prank, not a real hostel. My whole day in Vienna was ruined from the start... no sleep, no shower and obviously frustrated.
    Portugal, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities