Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Dolphin Hotel sits in the heart of the historic Old Town, where the city of Sulaimaniya began 200 years ago. The hotel is located on the second floor of a quiet alley 100 meters from Old Court Street. A place rich of markets, restaurants, malls and 5 minutes walking to the bus station. Helpful, multilingual staff are ready to provide excellent service 24 hours a day. The hotel facilities are all very new, as it opened recently in October 2014. The hotel contains fire alarm and suppression system.

All the rooms come equipped with a bathroom, air conditioning, TV and a fridge. All of the rooms are modern and very clean.

Guests receive one free welcome drink on arrival; coffee, tea, water or soft drink. We offer fast WiFi connection in all areas. There is a common lounge area where guests can relax, mingle, watch TV and enjoy cake or coffee. We also offer free city maps and tourist guides, and a book exchange.

The staff at Dolphin Hotel will professionally help you throughout your stay in Sulaimaniya. From your arrival at the city’s airport, or Erbil, to the discovery of the Iraqi Kurdistan Region, our personnel will provide all the support and friendship you need. English, Arabic, Persian and Kurdish are among the languages that you will find at the desk to welcome you. Any issue or wish related to your stay in our hotel will be easily solved. Information about the city and indeed about the whole region will be delivered, tours organized, and assistance provided for any problem that may arise during your stay, including health and bureaucracy issues.

The Dolphin Hotel nestles in the very heart of Sulaimaniya, embedded in one of the fascinating alleys crossing the historical bazaar in the old town area. The Dolphin is literally surrounded by all the facilities you need during your visit to Sulaymaniyah: restaurants, post offices, banks, hospitals, and only ten minutes away from all the major city’s tourist sites, its gardens, museums, and the nightlife of Salim street, Sulaimaniya's arterial road. The main bus stations connecting the city with the rest of the region are at a five minute ride by one of the cabs brushing our doorstep.

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.3

  • Cleanliness 9.3

  • Facilities 9.3

Latest Reviews

  • 10.0


    24 Aug 2018
    Shah and the team are excellent hosts, nothing is too much trouble. Dolphin is in the perfect location to explore the city. Strongest wi-fi connection I've come across in a long while. Great place to stay.
    New Zealand, Male, 31-40
  • 10.0


    26 Jul 2018
    I would highly recommend the Dolphin Hotel. The rooms are clean and the staff are friendly and helpful. The owner Shalaw was particularly accommodating and was able to organize different sightseeing activities for me. Next time I'm in Kurdistan I will be sure to stay at the Dolphin Hotel.
    Ireland, Male, 25-30
  • 10.0


    16 Mar 2018
    Very nice place to stay in Sulay. Owner is great, all staff too. Very good location, everything around. Clean, comfy. Good price !
    Germany, Male, 31-40
  • 9.1


    14 Dec 2018
    First and only hostel in Iraq so far. The owner has travelled a lot and is really trying to turn this hotel into a backpacker's place. Prices are ok (for Kurdistan...), my private single room was about the size of a chicken's cage. Still I enjoyed my stay there!
    Germany, Male, 31-40
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Dry Cleaning
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Mini-Supermarket
  • Minibar
  • Tea & Coffee Making Facilities
  • Wi-Fi


  • Child Friendly
  • Credit Cards Accepted
  • Lockout
  • No Curfew
  • Taxes Included

Things to Note

Dolphin Hotel's Policies & Conditions:

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Check in 24/7.
Check out from 12:00 to 14:00 .

Breakfast not included.

The reception is available 24 hours.
No curfew.
Child friendly. No restrictions on children.