Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Dolphin Hotel & Hostel Sulaymaniyah

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The Dolphin Hostel & Hostelis located in the heart of the historic Old Town and is just 50 meters walk away from the famous Sara Square. The area has an abundance of markets and restaurants and is only ten minutes away from all the city’s major tourist sites, including gardens, museums, and nightlife. The main bus stations and shared taxi ranks connecting the city with the rest of the region are just a five minute cab ride from the hotel.

Helpful, multilingual staff are ready to provide excellent service 24 hours a day. This modern hotel contains a fire alarm and suppression system.
All rooms come equipped with a bathroom, air conditioning, TV and a fridge.
The hotel contains a communal cooking space, where guests can make use of the kitchen facilities.
Coffee, tea and water are available to the guests 24 hours a day. A high speed WiFi connection is accessible throughout the hotel.

The staff at Dolphin Hotel will assist you throughout your stay in Sulaymaniyah. From your arrival at the Sulaymaniyah airport, to the discovery of the Iraqi Kurdistan Region, our personnel will provide all the support and friendship you need. English, Arabic, Persian and Kurdish are among the languages that you will find at the front desk to welcome you. Any issue or request related to your stay in our hotel will be easily solved. Information about the city and the region can be found at the reception desk. We can organize private tours, and provide assistance for any problem that may arise during your stay, including health and bureaucratic issues. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.8

  • Location 10.0

  • Staff 8.9

  • Atmosphere 9.3

  • Cleanliness 8.9

  • Facilities 8.4

Latest Reviews

  • 10.0


    11 Nov 2021
    The Dolphin Hotel is easily one of the best places I’ve had the pleasure of staying! The owner and the staff are beyond kind and welcoming. They made sure I felt comfortable, safe and welcome in the beautiful city of Sulaymaniyah! The Hotel is extremely clean and well organized. The breakfast every morning is absolutely delicious and made with care. Their chai is seemingly endless and the best chai I’ve had while in Iraq. On top of it all the location is 10/10 amazing! safe and culturally rich!
    USA, Male, 25-30
  • 10.0


    19 Oct 2021
    Thank you very much, An excellent hotel, and the owner of the hotel is a very friendly person, and a friend to everyone, a person truly feels at home and among his friends.
    Finland, Male, 41+
  • 10.0


    11 Sep 2021
    Realy good place to stay in Suli. True hostel atmosphere in Kurdistan. The manager and staff is very friendly and extremely helpfull. Place is close to big bazar. Hostel dosen't provide breakfast but there are places where you can eat right next to it.
    Poland, Male, 41+
  • 10.0


    22 Jun 2021
    By far the best place to stay when visiting Sulmaniyah. The manager and staff make you feel very welcomed almost like family. The price for rooms is a steal, very cheap yet very clean with amenities like tv, fridge, shower. The smoke lounge is always clean and stocked up with fresh water and coffee and tea as well with a beautiful view of the surrounding areas. Best of all the location of the hotel is in the center where everything is in walking distance! Highly recommend booking this place!
    USA, Male, 18-24
  • 9.7


    14 Nov 2021
    Great short stay, staff friendly and helpful. Great location for the older part of town lots to do and see if the area and super safe walking around day and night. Would come back and would recommend.
    England, Male, 31-40
  • 9.4


    02 Nov 2021
    When I arrived here, overwhelmed by the sheer buzz in the streets, Shah gave me a good briefing on what to expect in Sulaymaniyah. He even gave me a choice of what room I wanted (I got to have a look before I chose). The location is impressive. But bring a Kurdish translation app to talk with some staff. And squat toilets, so work on those quads! Quaint breakfast, unlimited water and tea and a great buzz in the area mean that you'll really love staying here. Value for money too :)
    England, Male, 31-40
  • 9.4


    29 May 2021
    THE hostel in town. Choices are few. Other establishments geared for more domestic audience. English-speaking owner *extremely* responsive WHEN you connect. But to connect took much effort via non-English speaking staff. Needed to confirm they were actually open before I booked and had problems contacting via WhatsApp and calling on phone due to language. A few hours later owner followed up and that connection WORTH the wait, but I'd have booked elsewhere had the reviews not been so positive.
    USA, Male, 41+
  • 9.1


    17 Oct 2021
    The only hostel in KRI, with nice atmosphere, perfect location in city center right next to Grand Basar, clean small rooms, good price quality, and very welcoming owner always helpful, providing lots of hands-on tips to facilitate your trip and answering any questions. I'd come back anytime :)
    Germany, Female, 25-30
  • 7.1

    Very Good

    11 Jun 2021
    There were several problems: I reserved the mixed dorm, but it was full. I was given a small space without facilities. I had to use a different shower every time, whenever a room was empty. One night, the hotel was fully booked so there were no showers for me at all; I could only wash myself in the toilet. One night I was told there would be a private room, so I packed my bags, but it turned out to be a mistake. I spent the last night in a private room for a discount. The staff smokes indoors.
    Belgium, Female, 25-30
  • 6.0


    09 Oct 2021
    Don’t see what’s good. Terrible staff, everything was too much trouble even giving me directions to the nearest ATM. Room smelt terrible but was clean otherwise. No western toilet in the room and none available either had to ask reception twice for a solution. I was going to stay for 3 nights but checked out after one. They had a nice terrace though and fast WiFi.
    England, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Dry Cleaning
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Minibar
  • Tea & Coffee Making Facilities
  • Wi-Fi