Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
8.9
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The Dolphin Hotel is located in the heart of the historic Old Town and is just 50 meters walk away from the famous Sara Square. The area has an abundance of markets and restaurants and is only ten minutes away from all the city’s major tourist sites, including gardens, museums, and nightlife. The main bus stations and shared taxi ranks connecting the city with the rest of the region are just a five minute cab ride from the hotel.

Helpful, multilingual staff are ready to provide excellent service 24 hours a day. This modern hotel contains a fire alarm and suppression system.
All rooms come equipped with a bathroom, air conditioning, TV and a fridge.
The hotel contains a communal cooking space, where guests can make use of the kitchen facilities.
Coffee, tea and water are available to the guests 24 hours a day. A high speed WiFi connection is accessible throughout the hotel.

The staff at Dolphin Hotel will assist you throughout your stay in Sulaymaniyah. From your arrival at the Sulaymaniyah airport, to the discovery of the Iraqi Kurdistan Region, our personnel will provide all the support and friendship you need. English, Arabic, Persian and Kurdish are among the languages that you will find at the front desk to welcome you. Any issue or request related to your stay in our hotel will be easily solved. Information about the city and the region can be found at the reception desk. We can organize private tours, and provide assistance for any problem that may arise during your stay, including health and bureaucratic issues. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 9.3

  • Location 10.0

  • Staff 8.7

  • Atmosphere 9.3

  • Cleanliness 8.7

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    22 Jun 2021
    By far the best place to stay when visiting Sulmaniyah. The manager and staff make you feel very welcomed almost like family. The price for rooms is a steal, very cheap yet very clean with amenities like tv, fridge, shower. The smoke lounge is always clean and stocked up with fresh water and coffee and tea as well with a beautiful view of the surrounding areas. Best of all the location of the hotel is in the center where everything is in walking distance! Highly recommend booking this place!
    USA, Male, 18-24
  • 10.0

    Superb

    14 Oct 2019
    It was a very nice place to stay at, but it’s more like a hotel and a hostel. The owner, drove a on a trip around the city. It was very nice of him and hi have us a lot of information of everything. He have been to over 80 countries so he know how it is to be a tourist.
    Sweden, All Male Group, 25-30
  • 10.0

    Superb

    23 Sep 2019
    One of the most genuinely helpful and enjoyable stays on my entire 6 month trip. If this is your first time in Kurdistan I'd heavily recommend a stay at dolphin. The owner shah did so much to make us feel welcome and at home; from free tours around the city with him advice on places to see restaurants, he even drove us to erbil in his car! I'll be heading back there and that's for sure!
    Australia, Male, 31-40
  • 10.0

    Superb

    20 Sep 2019
    Amazing place. The owner is perfect example of Kurdish hospitality. He took me and a few other guests into the mountains and to try local food. Would definitely stay their again and would highly recommend dolphin to anyone who's staying in sulaymaniyah. Great value and atmosphere.
    England, Male, 41+
  • 10.0

    Superb

    24 Apr 2019
    Great location, very helpful staff, quiet room and relaxing rooftop with a view over the city and its green hills. The manager kindly offered to provide me a bicycle while answering all my questions about the places to discover Sulaymaniyeh and its surroundings. For all these reasons, I strongly recommend this location as a unique experience.
    France, Male, 25-30
  • 10.0

    Superb

    26 Feb 2019
    Excellent hostel, in the very centre of the city. The owner is a super friendly and helpful guy who organises tours and activities as well. He is very knowledgable about the city and gives good tips and advice. I will surely come back here!
    Greece, Female, 25-30
  • 9.7

    Superb

    23 Mar 2019
    Nice place, very welcoming atmosphere and helpful owner. Not luxury but fits the budget well, and free coffee/tea is nice.
    Canada, Male, 41+
  • 9.4

    Superb

    29 May 2021
    THE hostel in town. Choices are few. Other establishments geared for more domestic audience. English-speaking owner *extremely* responsive WHEN you connect. But to connect took much effort via non-English speaking staff. Needed to confirm they were actually open before I booked and had problems contacting via WhatsApp and calling on phone due to language. A few hours later owner followed up and that connection WORTH the wait, but I'd have booked elsewhere had the reviews not been so positive.
    USA, Male, 41+
  • 7.4

    Very Good

    23 Aug 2019
    Really good safe place to stay in Suli. Owner was incredibly friendly and offered help for my whole time in Kurdistan. Only problem is the night staff was useless and unfriendly. Well located, good place to meet some other tourists too! It’s the only hostel in Kurdistan and I’d recommend it!!
    New Zealand, Male, 25-30
  • 7.1

    Very Good

    11 Jun 2021
    There were several problems: I reserved the mixed dorm, but it was full. I was given a small space without facilities. I had to use a different shower every time, whenever a room was empty. One night, the hotel was fully booked so there were no showers for me at all; I could only wash myself in the toilet. One night I was told there would be a private room, so I packed my bags, but it turned out to be a mistake. I spent the last night in a private room for a discount. The staff smokes indoors.
    Belgium, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Dry Cleaning
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Minibar
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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