Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Humanitarian Help

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Dear Guest:

Dos Lunas is happy to announce that after 6 months locked down due to Covid-19,
International Airport La Aurora is scheduled to reopen on the 18th of September, 2020.

To ensure a safe experience to our International Visitors, we will temporarily reduce the amount of guests in the house, except when groups are coming. The entire house and facilities per area will be for the group only, with no more guests in the same area.

Until further notice, all rooms will be rented as private rooms with private baths.
Not all rooms are ensuite, but the "non ensuite" rooms will have one bathroom/shower of the shared facilities as private.
Rooms and bathrooms can be shared between the same family or group of friends that made a reservation

1. If you arrive by land, please keep in mind that we are in a gated neighborhood and our address will be required at the entrance to let you in. Driver must show a valid ID. Our address is: DOS LUNAS: 21 CALLE 10-92, ZONA 13, AURORA 2.

2. If you wish to pay your room with credit card, an extra fee will apply. (regardless of your deposit to Hostelworld for your booking) this service is online, we will provide the safe link for payment once you check in, or you can request it in advance. We still accept USD, GTQ, EUR and we also exchange money upon request.


Our free of charge R/T AIRPORT TRANSPORTATION is available but we will provide separated transportation if two or more guests are arriving in the same flight, unless they are traveling together. (including groups). Same apply for drop offs. Our transportation free of charge is available from 04:00 hrs until 22:45 hrs.


Complimentary breakfast is available from 830 am and this time there are a few areas where the guests can sit keeping their distance. Early breakfast box is available for an extra cost upon request.

Dinner is available from 5 pm. until 10 pm. and we also have enough areas where
our guests can enjoy dinner and keep their distance.


1. GOURMET STORE: A small store onsite, with imported cheese from Europe, Spanish wine and premium products from Europe and Guatemala.
2. PRIVATE TRANSPORTATION: Especially for seniors. Guatemala City and to Antigua Guatemala. For other destinations, we work with reliable partners.
3. SENIOR CONCIERGE SERVICES: Assistance for senior expat or traveler in Guatemala city: Shopping, banking, medical appointments, immigration, etc. Bilingual drivers, rate per hour, half day, full day.


Through transparency and communication with our guests, new health & hygiene safety protocols are implemented in the house as follows:


Temperature checks are required by legislation.
Social distance, Including the reception area.
Recommended use of face masks for as long as required as per risk-based approach.
Implement physical distance for seating distribution and gathering size.
Recommend guests to travel with their own refillable water bottles in areas where there is safe drinking water.
Individual sealed water bottles are available for a cost, as an alternative, and can be refilled as much as our guests wish.
Hand sanitizer gel dispensers are available in all the areas of the house. Antibacterial soap is available in the bathrooms.
Guests can pay online with an extra fee if they prefer not to use cash. We will still accept USD, EUR, GTQ and we exchange money.
The use of masks and gloves as recommended by local health authorities.

Increase cleaning and disinfection frequency.
We always use bleach to wash all the linen.
Linen, towels, etc. are changed and washed every day.
Pillows are exchanged every day after use, with a distance of 2 days in between, and they are sprayed with Lysol or equivalent.
Floor, toilets, showers, door openers, keys etc. are cleaned with a mix of bleach and Lysol or equivalent.
Doors and windows are open for several hours to air the rooms.
Guests should not put their luggage on top of the beds.

PROTOCOL FOR VISITORS (non staying guests)
For the moment, visitors are not allowed inside the house and not allowed in the rooms.
Bathroom facilities are NOT available for non staying guests.
Walk- in reservations are subjected to availability, we recommend to book ahead.

The world has changed, but not our service and hospitality. With your help, we will continue to be a reliable and responsible place to stay,
once you arrive or take off from Guatemala City International Airport.

Please contact us for more information or if you have any question or request. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    12 Mar 2021
    Fantastic stay!! Lorena and Hank are the best, from pick up at the airport to breakfast in the morning we couldn't fault it. Highly recommend and will be definitely staying here again. Thank-you guys
    USA, Couple, 31-40
  • 9.7


    29 Nov 2019
    Dos Lunas is located conveniently close to the airport and offers and a friendly and efficient van service. Communication prior to our stay was great, and the staff was friendly and respectful.
    USA, Mixed Group, 41+
  • 9.4


    20 Dec 2019
    We were so happy to have stayed here. Right from the start we loved the owners who were engaging and funny. They really add beautiful touches to their space like putting whip cream on our boys hot chocolate, giving us a bag of biscuits for our flight with a handwritten note, and checking in about our dinner. We loved the ride to the airport in their VW van. The room was perfectly comfy. The only thing that was in the bathroom there was animal poop in the shower and walls. Maybe lizard poop?
    USA, Mixed Group, 31-40
  • 7.4

    Very Good

    29 Aug 2018
    Ideal for people coming from/going to the airport. Comfortable, clean rooms, decent food available (though we had to leave too early to try the breakfast, we had a nice dinner there), free airport pick up/drop off at any time, very good and helpful staff etc. Nothing much going on in the area, as far as we saw, but that's not what this place is for - it's highly convenient for the airport and for that purpose I definitely recommend it.
    England, Mixed Group, 25-30
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  • Free Airport Transfer
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Airport Transfers
  • Currency Exchange
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Café
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi