Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Minimum stay of two nights

No schoolies

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Down Under Hostels - Surfers Paradise

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We give the best for our guests :)

Brand new facilities!!

Don’t waste your money and your time in any other hostel, everything is free at Down Under Hostels!!

We offer Air-conditioned rooms and common areas, free awesome Breakfast, free lockers to store your valuables, free unlimited WiFi and free Internet on our brand new IMAC computers, also you don't have to pay for your laundry (SAVE $$). You will find free washing machines, free washing powder and free dryers!!

BYO alcohol to enjoy in our amazing party room which features a Free pool table, Free PS4 on 60' screen with new FIFA 18, NBA 17 and more!! Or enjoy something to eat from our cafe. We also organize events every day to entertain you guys!! FIFA Tournament every week / Movie night / Hard Rock Cafe specials / Backpackers Club Crawl every Wed/Sat :) And after a Big Night Out, we allow everyone to check out at 11AM!!!

Best Location ever! Down Under Hostels is located right in the heart of Surfers Paradise, only 50m from the Bus station and only 150m to the beach!
Set in a modest low-rise building, this laid-back hostel is a 2-minute walk from the Q1 skyscraper's SkyPoint Observation Deck and 7 km from Sea World theme park.

Down Under Hostel Policies and Conditions:

Hostel guests must be 18 years or older and must have a passport. Maximum age for guests is 35 years old. We apologise for this however hostels are for young travellers.

Reception Hours : 8AM to 8PM

Guests can come into the hostel and use facilities before the check-in time from 8am.

The hostel is a fun, safe environment so any unruly guest will not be tolerated. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 8.4

  • Location 9.5

  • Staff 8.4

  • Atmosphere 8.3

  • Cleanliness 7.9

  • Facilities 8.8

Latest Reviews

  • 10.0


    11 Sep 2019
    Fantastic hostel! Great location close to the beach and town. Really lovely staff and people here. Free breakfast and free laundry is really handy. Would 100% recommend this place!
    Germany, Male, 18-24
  • 9.4


    05 Oct 2019
    I loved Down Under, always had a movie going in the common area, a PlayStation, and an awesome night out, free breakfast and the staff were actually really lovely! Great hostel if you like a bit of a party and great value for money
    Australia, Female, 18-24
  • 9.1


    07 Oct 2019
    Good location, 5 min walk from Greyhound bus stop. Close to shops and bars. Free laundry. BYO drinks allowed. Common areas really nice. Free breakfast of cereal and toast or eggs, beans and toast. Kitchen lacked equipment with only few pans and pots and two chopping boards. Dorm room also had a strange smell to it. I'd still recommend staying
    Finland, Female, 25-30
  • 8.9


    07 Nov 2019
    Great location! 5 minute walk to the beach and a 2 min walk to the Main Street. The free breakfast in the morning was great! Also the free laundry is also very useful to have. Great hostel to stay in Surfers Paradise.
    England, Female, 25-30
  • 8.9


    02 Sep 2019
    Big hostel. Big kitchen. Lots of showers. It was a good atmosphere and always something to do which was nice. However, I got lucky and had an upstairs room, beware if you have a downstairs room because they stink really bad! The beds are a bit bad, they sink into the bed frame. No lockers or mirrors in room, however they have lockers by the common area! Pretty much all the staff were lovely, they all work for accommodation there. The manager/owner was super nice!
    Canada, Female, 18-24
  • 7.7

    Very Good

    10 Sep 2019
    Overall really nice hostel, the couches in the lounge are a little dated and not comfortable to sit on, wifi all throughout the hostel was good, and worked the time I stayed, the bathrooms were good and kept clean, the only thing in the shower stalls, the curtain is high off of the ground, so water splashes quite a bit into the part of the stall where you get dressed out of the shower
    Canada, Female, 18-24
  • 7.1

    Very Good

    16 Oct 2019
    Had an okay stay for one night, hostel is very loud, a great place to be if you want to party. The mattress is horrible though!! Good location, friendly staff!
    Canada, Female, 18-24
  • 5.7


    14 Oct 2019
    I left early. The facilities outside my room were lovely but my room had no air conditioner and no fly screen on the window. The bed frame and mattress were terrible. I slept on the floor for the few nights but I couldn’t sleep the people there were too loud and they were not nice. It was worth more to spend an extra $100.00 for a hotel.
    Australia, Female, 18-24
  • 3.7


    26 Sep 2019
    Rooms cleaned once a week, banana peel on the floor for a couple days, no wall plugs near all beds so charging devices during the night was not great when it came to safety, door pin is a bad idea since it never changes so anyone can walk in. Atmosphere was not great.
    England, Male, 18-24
  • 3.4


    31 Aug 2019
    Awful place, terrible staff, horrible unfriendly people. Read my trip advisor review for more info. Don’t stay here it’s not worth it
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • PlayStation
  • Pool Table
  • Wi-Fi