Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Minimum stay of two nights

No schoolies

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Down Under Hostels - Surfers Paradise

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We give the best for our guests :)


Don’t waste your money and your time in any other hostel, everything is FREE at Down Under Hostels!!

We offer Air-conditioned rooms and common areas, FREE awesome Breakfast (fry up), FREE lockers to store your valuables, FREE unlimited WiFi and FREE Internet on our brand new IMAC computers, also you don't have to pay for your laundry (SAVE $$). You will find FREE washing machines, FREE washing powder and FREE dryers!!

BYO alcohol to enjoy in our amazing party room which features a Free pool table, Free PS4 on 60' screen with new FIFA 18, NBA 17 and more!! Or enjoy something to eat from our cafe. We also organize events every day to entertain you guys!! FIFA Tournament every week / Movie night / Hard Rock Cafe specials / Backpackers Club Crawl every Wed/Sat :) And after a Big Night Out, we allow everyone to check out at 12PM!!!

Best Location ever! Down Under Hostels is located right in the heart of Surfers Paradise, only 50m from the Bus station and only 150m to the beach!
Set in a modest low-rise building, this laid-back hostel is a 2-minute walk from the Q1 skyscraper's SkyPoint Observation Deck and 7 km from Sea World theme park.

Down Under Hostel Policies and Conditions:

Hostel guests must be 18 years or older and must have a passport. Maximum age for guests is 35 years old. We apologise for this however hostels are for young travellers.

Guests can come into the hostel and use facilities before the check-in time from 8am.

The hostel is a fun, safe environment so any unruly guest will not be tolerated. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 8.7

  • Location 9.6

  • Staff 8.7

  • Atmosphere 8.6

  • Cleanliness 8.8

  • Facilities 9.0

Latest Reviews

  • 10.0


    29 May 2019
    Great hostel with amazing staff. Very clean and it’s got free laundry and breakfast! Would definitely stay here again.
    Scotland, All Female Group, 18-24
  • 10.0


    13 May 2019
    USA, Male, 25-30
  • 9.7


    26 May 2019
    Great hostel! Best included breakfast I’ve ever had. People are super sociable, which was very nice for me travelling alone. The beds are nothing special, but everything else is absolutely extraordinary!
    Norway, Male, 18-24
  • 9.4


    14 May 2019
    Awesome hostel at a great price.
    Ireland, Male, 18-24
  • 9.4


    14 May 2019
    Lovely hostel, free breakfast and free laundry was amazing!
    England, Female, 18-24
  • 9.1


    13 May 2019
    Really nice hostel, super clean, great facilities and so much free stuff!
    England, Female, 18-24
  • 8.9


    15 May 2019
    The cleanest hostel I’ve stayed in so far in Australia! The staff were really friendly and sociable. The hostel is a very short walk from the beach and the free breakfast and laundry was really great.
    England, Female, 18-24
  • 8.6


    12 May 2019
    Great location and lovely hostel. Bathrooms and showers looked very new and were always spotlessly clean! Staff very friendly most of the time! Only downside was that hostel is very very loud. Especially at night when the party is going on upstairs in the lounge area which made it very difficult to sleep. I understand everyone is just having fun and they were (for the most part) courteous and left the hostel by 11pm, but just a warning for those who would like a good nights sleep.
    Scotland, Female, 18-24
  • 8.3


    06 Jun 2019
    There’s a lot of perks about this hostel and if I had more time I would have definitely extended my stay. The only downside was that a couple of the staff were really rude. I witnessed this more than once during my stay. Maybe don’t have moody people working reception. Other staff seemed to feel a similar way about one girl in particular as well.
    USA, Female, 18-24
  • 6.3


    01 Jun 2019
    Staff was absolutely HORRIBLE. Didn't have our room ready and then yelled at us for that saying how this isn't their problem. Then the staff cursed at my friends and I telling us that she was 'f****** sick' and didn't want to deal with our questions regarding the evening activity. Never in my life have I had such disrespect!!!!
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • PlayStation
  • Pool Table
  • Wi-Fi