Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Minimum stay of two nights

No schoolies

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Down Under Hostels - Surfers Paradise

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description


- Free Laundry (washing/drying/powder) SAVE $$
- Air-Conditioning
- Free Breakfast
- Free Lockers
- Free Unlimited WiFi
- Free use of iMac computers
- Free Pool Table
- 11AM Check-out
- BYO Alcohol
- Located in the heart of the city centre / 100M from the beach / Next to the bus stop
- Foxtel and Bein Sports
- Free PS4 with Fifa 20
- EVENTS - 7 Night Club Schedule

Down Under Hostel Policies and Conditions:

Hostel guests must be 18 years or older and must have an INTERNATIONAL PASSPORT. Maximum age for guests is 35 years old. We apologise for this however hostels are for young international travellers.

Reception Hours : 8AM to 10PM

DEPOSIT ONLY RATES CANCELLATION POLICY: Strictly 14 Days, Full Payment. (cancelling within 14 days of arrival will incur a cancellation fee equal to the full charge of the reservation) The hostel will request CVV be provided in order to take payment. Failure to provide CVV may result in the cancellation of your booking.

A 2.5% surcharge will be added to all Eftpos and Credit Card transactions.

Guests can come into the hostel and use facilities before the check-in time from 8am.

The hostel provides a fun, safe environment so any unruly guests will not be tolerated. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.9

  • Staff 9.6

  • Atmosphere 9.2

  • Cleanliness 9.5

  • Facilities 9.4

Latest Reviews

  • 10.0


    25 Apr 2021
    Great place to stay: great staff, people, vibes. Going back for sure.
    Australia, Male, 18-24
  • 10.0


    28 Jan 2021
    Favorite hostel to come back to in Gold Coast! The staff is very friendly and helpful, always a nice crowd in the hostel and a guaranteed good time. Spot on cleanliness, respectful quiet hours and great breakfast! Would definitely recommend!
    Lithuania, Female, 18-24
  • 10.0


    28 Jan 2021
    By far the best hostel on the Gold Coast. The location is amazing, staff is super friendly, the hostel is extremly clean ALL the time!! Everything you need for a perfect stay, no matter if you are coming just for the weekend to party or are planning to stay long-term. And of course - what other hostel would give you free breakfast (and it’s not cereal, but proper eggs, beans and toast), free laundry, free PS4 and 2 huge TVs with free Netflix and all the other good stuff?! Definitely coming back!
    Lithuania, Female, 25-30
  • 10.0


    21 Jan 2021
    Amazing hostel highly recommend! Everything looks new and clean. Amazing vibe! You just want to chill out and watch a movie/play a video game in the lounge or if you want to party you can put some music on and have some fun in the party room which includes a free pool table. Free laundry, free breakfast, free wi-fi, very close to the beach, shops and clubs.... just amazing! Really recommend!!
    Brazil, Male, 25-30
  • 9.7


    20 Jan 2021
    Nivea hostel I've ever been to. Remarkably clean, cleaners are on shift pretty much round the clock and keep I very clean. Recently renovated with 2 gorgeous coffee tables in the lounge area both enclosed within 3 couches and with USB charger ports built into the tables As well as TV's with Netflix, a PlayStation and Foxtel . Free breakfast every morning including eggs beans and your favourite cereals. Also free laundry and and free laundry washing powder. Very cosy sociable hostel. 5stars
    Ireland, Male, 25-30
  • 9.1


    26 Mar 2021
    Great place to recharge and relax. The cleanest hostel I've visited with the best facilities available. Great atmosphere and will definitely stay again next time I'm up in surfers.
    Australia, Male, 18-24
  • 8.9


    16 Apr 2021
    Great location. Great for the price. Clean, cheap and cheerful :)
    Australia, Female, 25-30
  • 6.6


    25 Feb 2021
    Do not stay here if you want to sleep at all. Most horrible experience with the hostel being so loud.
    American Samoa, Female, 25-30
  • 6.6


    06 Jan 2021
    If you are looking for a party hostel go for it. We wanted a quiet night to rest before a long flight and people were partying in the hostel until 4am when it was supposed to be quiet after 10pm. The common area and the kitchen are in the first floor and we could hear the music, tv and people screaming all the time.
    Spain, Couple, 25-30
  • 5.4


    25 Jan 2021
    The rooms are located all around the leaving area. It's very loud all day long, all night long. Quiet time is supposed to be at 10pm, but people keep screaming , singing, fighting, watching tv very loudly all night long. Kitchen and bathroom are quite dirty. Quite pricey for the not so enjoyable stay. Avoid !
    Australia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • PlayStation
  • Pool Table
  • Wi-Fi