Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Minimum stay of two nights

No schoolies

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Down Under Hostels - Surfers Paradise

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We give the best for our guests :)

Brand new facilities!!

Don’t waste your money and your time in any other hostel, everything is free at Down Under Hostels!!

We offer Air-conditioned rooms and common areas, free awesome Breakfast (fry up), free lockers to store your valuables, free unlimited WiFi and free Internet on our brand new IMAC computers, also you don't have to pay for your laundry (SAVE $$). You will find free washing machines, free washing powder and free dryers!!

BYO alcohol to enjoy in our amazing party room which features a Free pool table, Free PS4 on 60' screen with new FIFA 18, NBA 17 and more!! Or enjoy something to eat from our cafe. We also organize events every day to entertain you guys!! FIFA Tournament every week / Movie night / Hard Rock Cafe specials / Backpackers Club Crawl every Wed/Sat :) And after a Big Night Out, we allow everyone to check out at 12PM!!!

Best Location ever! Down Under Hostels is located right in the heart of Surfers Paradise, only 50m from the Bus station and only 150m to the beach!
Set in a modest low-rise building, this laid-back hostel is a 2-minute walk from the Q1 skyscraper's SkyPoint Observation Deck and 7 km from Sea World theme park.

Down Under Hostel Policies and Conditions:

Hostel guests must be 18 years or older and must have a passport. Maximum age for guests is 35 years old. We apologise for this however hostels are for young travellers.

Reception Hours : 8AM to 8PM

Guests can come into the hostel and use facilities before the check-in time from 8am.

The hostel is a fun, safe environment so any unruly guest will not be tolerated. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 8.7

  • Location 9.6

  • Staff 8.6

  • Atmosphere 8.5

  • Cleanliness 8.8

  • Facilities 9.0

Latest Reviews

  • 10.0


    25 Jun 2019
    Best hostel ever. Met a lot of great people.
    India, Male, 18-24
  • 10.0


    22 Jun 2019
    Great people, fun activities every day and the overall facilities and cleanliness were great. I wish the weather was warmer but that just means ill have to go back again.
    Argentina, Male, 25-30
  • 10.0


    14 Jun 2019
    Best value for money going to the clubs, free entry/drinks every night, always something going on. Best free hostel breakfast also
    New Zealand, Male, 25-30
  • 10.0


    29 May 2019
    Great hostel with amazing staff. Very clean and it’s got free laundry and breakfast! Would definitely stay here again.
    Scotland, All Female Group, 18-24
  • 8.6


    04 Jul 2019
    I enjoyed my stay at the hostel. The kitchen set-up was well thought out. The bed was okay and the party room and social room were fantastic. I liked the table setups in the party room and music set-up. There were not many cups readily available whenever I wanted to have a drink. The girl who organised social events was excellent. Hostel felt a bit clicky, especially with people who had called the place their home, which I understand.
    Australia, Male, 25-30
  • 8.3


    06 Jun 2019
    There’s a lot of perks about this hostel and if I had more time I would have definitely extended my stay. The only downside was that a couple of the staff were really rude. I witnessed this more than once during my stay. Maybe don’t have moody people working reception. Other staff seemed to feel a similar way about one girl in particular as well.
    USA, Female, 18-24
  • 8.0


    19 Jun 2019
    A pretty clean facility with a great location. Definitely more of a party hostel which wasn't really what I was looking for but things quieted down a bit after midnight. I didn't like that the rooms didn't have lockers in them and that the lockers that were available in the hall were quite small, barely fiting my day bag. The free breakfast was the best I've had in a hostel and the wifi was usable but really nothing great.
    Canada, Male, 18-24
  • 8.0


    15 Jun 2019
    They say everything is free and they mean it! Free laundry and an amazing free breakfast. Lockers are outside the rooms but still felt very secure. Close to the beach and other surrounding attractions. The pub crawl was great value for your money! I was only there for 3 days so to me, the atmosphere was very clique like. Lots of long term guests so common areas felt awkward at times. Other than that great stay!
    Canada, Female, 18-24
  • 6.3


    01 Jun 2019
    Staff was absolutely HORRIBLE. Didn't have our room ready and then yelled at us for that saying how this isn't their problem. Then the staff cursed at my friends and I telling us that she was 'f****** sick' and didn't want to deal with our questions regarding the evening activity. Never in my life have I had such disrespect!!!!
    USA, Female, 18-24
  • 5.7


    01 Jul 2019
    Good things: Great location, free breakfast, washing and activities, good common area Bad things: No cutlery or cups Walls are so thin, you can hear conversations in rooms next to you Cleanliness doesn't really exist (uses tampon wrapped in toilet paper left in a bathroom for over 12hours) (condom in the shower) Kitchen was filthy, No lockers in rooms No window or ac in rooms Gross uncomfortable beds
    England, Mixed Group, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • PlayStation
  • Pool Table
  • Wi-Fi