Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Minimum stay of two nights

No schoolies

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Down Under Hostels - Surfers Paradise

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

We give the best for our guests :)

Brand new facilities!!

Don’t waste your money and your time in any other hostel, everything is free at Down Under Hostels!!

We offer Air-conditioned rooms and common areas, free awesome Breakfast, free lockers to store your valuables, free unlimited WiFi and free Internet on our brand new IMAC computers, also you don't have to pay for your laundry (SAVE $$). You will find free washing machines, free washing powder and free dryers!!

BYO alcohol to enjoy in our amazing party room which features a Free pool table, Free PS4 on 60' screen with new FIFA 18, NBA 17 and more!! Or enjoy something to eat from our cafe. We also organize events every day to entertain you guys!! FIFA Tournament every week / Movie night / Hard Rock Cafe specials / Backpackers Club Crawl every Wed/Sat :) And after a Big Night Out, we allow everyone to check out at 11AM!!!

Best Location ever! Down Under Hostels is located right in the heart of Surfers Paradise, only 50m from the Bus station and only 150m to the beach!
Set in a modest low-rise building, this laid-back hostel is a 2-minute walk from the Q1 skyscraper's SkyPoint Observation Deck and 7 km from Sea World theme park.

Down Under Hostel Policies and Conditions:

Hostel guests must be 18 years or older and must have a passport. Maximum age for guests is 35 years old. We apologise for this however hostels are for young travellers.

Reception Hours : 8AM to 8PM

Guests can come into the hostel and use facilities before the check-in time from 8am.

The hostel is a fun, safe environment so any unruly guest will not be tolerated. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 8.3

  • Location 9.5

  • Staff 8.4

  • Atmosphere 8.2

  • Cleanliness 8.1

  • Facilities 8.8

Latest Reviews

  • 10.0


    29 Nov 2019
    Great hostel with top quality facilities. Staff very friendly and helpful on check in etc. Good atmosphere in the evening with party games going on for those going out. Communal chill area with comfy sofas and a big TV for watching films. Rooms good quality with some double beds if you get lucky make for a good experience. Overall would definitely stay again!
    England, Male, 18-24
  • 10.0


    12 Nov 2019
    From the start the hostel staff were great. At check in I felt really at home and the staff were really accommodating. In the kitchen and communal areas all of the guests were really friendly and up for doing activities during the day. Each night the hostel runs a night out with pre drinks in the party room and then heading to a different club depending on the day. You’re allowed to bring your own alcohol to drink too which was great. Free laundry was great too. 10/10 would recommend!
    England, Male, 18-24
  • 10.0


    11 Nov 2019
    Wow...absolutely wonderful hostel, stayed in many up the east coast, this one was by far the best! If you want a good party and generally a good experience, you should definitely stay here. The staff are great and friendly, they encourage you to come out and have a great time, exceptional reception staff in particular Luis, great customer service! Also the washing here is free, free breakfast also. The only slight con was the mattresses they were uncomfortable but not too bad.
    England, Male, 18-24
  • 9.7


    24 Nov 2019
    Really nice hostel in a great location for going on in surfers paradise. Staff was friendly and the wine (oh god I think it was Rick) was a boss and super nice to us, and Alex is the Man! Double beds in most bottom bucks is really great. Free breaky kicks ass. Super friendly environment and great common areas upstairs. Highly recommend this hostel. Was just gonna stay a day and e fed up doing 3 days. Good rate for private rooms as well
    USA, Male, 25-30
  • 8.6


    29 Nov 2019
    Great hostel with great facilities: huge, clean bathrooms and kitchens and a great lounge area with a big tv. THE MATTRESSES ARE AWFUL - LIKE SLEEPING ON SHARP SPRINGS - THEY NEED REPLACING SO BADLY!!!!
    England, Female, 25-30
  • 8.6


    23 Nov 2019
    Only stayed one night but found that the 10 man room was full of a variety of ethnicity and stories. Managed to get breakfast then spend the day in Gold Coast. When it came to the evening we played beer pong along with some card games, PlayStation with some of the newer games this year was available to us as well. Overall good energy and worth the stay
    England, Male, 18-24
  • 7.1

    Very Good

    30 Nov 2019
    Just a party hostel, not more not less. Smelly rooms, free laundry, staff was most of the time hungover. Don't really recommend, unless you want party
    Germany, Female, 18-24
  • 7.1

    Very Good

    15 Nov 2019
    Came to the hostel to sleep. The staff composed only of volunteers decided to do a party above our room (music out loud from 2am-6am + jumping) our bed dorm (8ppl) went to the reception to fill a complaint and ask for a refund. No pay staff on side (staff) not available on W-K! We left email to the property who never reach out to us after 48hrs. Terrible service Other then that we gave honest marks where it was due.
    Australia, Couple, 25-30
  • 5.7


    26 Nov 2019
    Great location, very close to the Main beach and the shopping streets. However, inexperienced staffed which took up the majority of the hostel. Beds were horrible and the sheets were not changed before our arrival. Breakfast was served school dinner style. Living room area was kinda cozy, although the couches were from the Stone Age.
    England, All Female Group, 18-24
  • 5.7


    11 Nov 2019
    It’s just seemed to be a very clicky place, we tried to bond with people but it almost seemed like they couldn’t be bothered to talk and then when you wanted to chill out in your room for some reason almost every hour someone would just open the door (staff) without knocking, see you in there and then walk back out without so much as a hello. On top of this the doors inside lock was broken so couldn’t even lock the door to prevent this. Good for a flying visit between places, not much else
    England, Couple, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • PlayStation
  • Pool Table
  • Wi-Fi