Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Minimum stay of two nights

No schoolies

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Down Under Hostels - Surfers Paradise

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description


- Free Laundry (washing/drying/powder) SAVE $$
- Air-Conditioning
- Free Breakfast
- Free Lockers
- Free Unlimited WiFi
- Free use of iMac computers
- Free Pool Table
- 11AM Check-out
- BYO Alcohol
- Located in the heart of the city centre / 100M from the beach / Next to the bus stop
- Foxtel and Bein Sports
- Free PS4 with Fifa 20
- EVENTS - 7 Night Club Schedule
- BIG NIGHT OUT (club crawl) Every Wednesday & Saturday - $30

Down Under Hostel Policies and Conditions:

Hostel guests must be 18 years or older and must have an INTERNATIONAL PASSPORT. Maximum age for guests is 35 years old. We apologise for this however hostels are for young international travellers.

Reception Hours : 8AM to 10PM

Guests can come into the hostel and use facilities before the check-in time from 8am.

The hostel is a fun, safe environment so any unruly guest will not be tolerated. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 9.7

  • Staff 9.2

  • Atmosphere 9.1

  • Cleanliness 9.2

  • Facilities 9.3

Latest Reviews

  • 10.0


    30 Oct 2020
    Amazing place to stay, would have to say it is the best hostel on the Gold Coast for how well maintained and clean it is. Plus staff are amazing and super friendly.
    Australia, Male, 18-24
  • 10.0


    21 Oct 2020
    Amazing experience! Staff was very friendly and helpful and the hostel has everything and more that you may need: free breakfast, lovely new lounge area with TV and Netflix, iMacs and free laundry! Most importantly, the bathrooms, the room and kitchen were clean and tidy which is a rare find in hostels. First time staying, definitely coming back soon!
    Lithuania, Female, 18-24
  • 10.0


    03 Oct 2020
    Really enjoyed my stay here, the staff were awesome and the facilities were good.
    England, Male, 25-30
  • 10.0


    18 Sep 2020
    I stayed in this hostel when I first came to Australia and now if I'm going to the gold coast it's a no brainer I always choice to stay here each time. The staff are amazing they will go out of there way to make everyone comfortable, the rooms are always kept clean, nice community area upstairs. The owner takes good care of the place and often comes in through the week, which in my opinion is good as a lot of places you will probs never meet the owner. I would recommend to anyone.
    Australia, Male, 25-30
  • 10.0


    22 Aug 2020
    Best hosteeel! Good vibes, good party, perfect location AND free laundry and breaky😋😋 Ps. Rick is the besssst
    Australia, Female, 18-24
  • 9.4


    19 Sep 2020
    Loved my stay here, booked in for two nights and ended up staying for the week. Worth the extra few dollars compared to other hostels in surfers, as it’s super clean, bathrooms are nice, free laundry & great breakfast!! Plus party room and social area. The staff are all so friendly and go above and beyond, with special mention to Isa and Sarah on reception and Klara and Henry on breakfast/house keeping. I would definitely stay here again.
    England, Female, 25-30
  • 9.4


    29 Aug 2020
    Great atmosphere, great hostel if you want to meet people 😊
    Ireland, Couple, 31-40
  • 9.4


    30 Apr 2020
    Can highly recommend this hostel! Very relaxed, super close to the beach and you have everything what you need including breakfast and free washing machines and dryer :)
    Germany, Female, 18-24
  • 8.3


    04 Aug 2020
    Shoutout to Craig, Francesca and Amma for being such great staff!
    Canada, Female, 18-24
  • 6.3


    24 Mar 2020
    Late night parties starting before 7pm and extremely loud to the point the walls were vibrating until after 11 was not ideal for someone trying to relax. Couldn’t get a decent night sleep in the 4 nights I stayed because of that. It’s a nice facility, but wouldn’t come back unless I wanted a place to party all night.
    Canada, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • PlayStation
  • Pool Table
  • Wi-Fi