Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

A security deposit of 1 night will be required in cash or with a credit card and charged back on check out day

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

The guest can cancel free of charge until 30 days before arrival. The guest will be charged the total price if they cancel in the 30 days before arrival. If the guest doesn’t show up they will be charged the total price.
The guest will be charged a prepayment of 50% the total price with the booking.
July and August bookings are non refundable and must be payed to a 100 % with the booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

DownTownHostel Interlaken is located at the Train Station Interlaken West. It used to be a Hotel in the early 1900’s and has been completely renovated during Winter 2017/2018. Downtown Hostel Interlaken is a perfect base if you are looking for comfort, convenience and a centrally location.
Washing machine-dryer, hair dryer, different Lounge and Smart-TV stations with over 100 channels and Radio Stations, free coffee, water boiler, microwave, extra kitchen ware can be ask at the reception. Our large terrace will invite you to enjoy the great atmosphere of Interlaken and relax from your excursions in the area of the day.

In the basement of building is a Night Club located, called Hangover, opening hours between 10pm and 5am, an Italian restaurant, Chinese Restaurant, Oriental Restaurant with Pizza /Kebab, across the street you find a large shopping mall called Migros with parking facilities.
As the hostel is located at the Train Station Interlaken West, all the activities will be started from there: Trip to top of Europe called Jungfrau Joch, Boat trip to Thun, Paragliding, River Rafting and much more. Interlaken is the Mekka for Outdoor Sports and they can be booked in and outside of the Hostel.

We do offer accommodation ranging from dorms (mixed, male, female) to apartments for 6-12 people, large family rooms with or without TV and lounge, studios with large bed, bathroom and kitchen. We do accept large groups as well, you can add to all apartments the number of dorms you will need for your group. Our rates include free WiFi in all the rooms, linen, personal lockers, free use of I-Mac and printer, coffee and tee, guest card for free bus transportation and a lot of discounts on entries in the area.

DownTownHostel Interlaken Policies & Conditions:

Cancellation policy: 72 hours before arrival.

Check in from 16:00 to 22:00, self check in also after 22:00.
Check out before 10:00 .

This property pre-authorise your card before arrival.

Taxes are included
Towel & bedsheet - are included

Breakfast not included. There is a shopping mall a cross the street. Kitchen with water boiler and coffee / tee available and included in the price.

Reception between 09:00 and 22:00, at night self check in. Codes to get in will be sent to the guest.
Curfew until 00:00.
Non smoking.
The maximum period of stay is for 31 days.
Please note that we will not accept children under 15 years in our dorms. Please book a family room, thanks. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.2

  • Location 9.5

  • Staff 8.7

  • Atmosphere 8.2

  • Cleanliness 8.2

  • Facilities 8.4

Latest Reviews

  • 10.0


    18 Sep 2019
    Super nice and cosy place. Very convenient as it is just behind the Interlaken West train station. There is a super market opposite and food downstairs the hostel as well. We will definitely come back again if we do come back to Switzerland.
    Malaysia, Mixed Group, 31-40
  • 9.4


    08 Oct 2021
    You are not going to get a better location. The hostel is right next to the train station which makes it simple to catch public transportation to Lauterbrunnen and the many other places in the area. Exploring the city is easy foot but your stay at the hostel also gets you a travel card to utilize local public transport. The rooms are pretty tiny, but clean and comfortable. The kitchens are pretty impressive, they have some really nice lounge areas and their terrace is lovely.
    USA, Male, 41+
  • 9.4


    26 Dec 2020
    Very nice, just had a bit of hard time with a spanish family, that seams to think that she baught the place...but the staff was very helpful and friendly and the place has a great quality/price value. We will surely go there again.
    Belgium, Female, 41+
  • 9.4


    05 Sep 2020
    Perfect place with Lots of facility.
    Bangladesh, Male, 25-30
  • 8.6


    27 Sep 2021
    Nice staff, decent private apartment room with cooking facilities, right next to the Interlaken West station and supermarkets. I didn't see any other guests the whole time I was there. I had a hard time opening/closing the lock box for the key after hours, but eventually got it (you have to type in the code again to close it)
    USA, Female, 25-30
  • 8.6


    19 Sep 2019
    Great staff! Great location! Great hostel! But it can become a little chaotic when reception leaves for the night. I would still stay again!
    Canada, Male, 25-30
  • 8.3


    26 Jul 2020
    The locatikn of the hostel is really good. A good deal for students doing some adventure in Interlaken.
    Philippines, Male, 31-40
  • 8.3


    07 Feb 2020
    Hostel was very clean, basic, and just what we were looking for! Location near the train station and inexpensive breakfast across the street was awesome, as was the free luggage room. Only complaints were that it was very loud at night (although that was probably due to other groups who were traveling, and not the fault of the hostel), and sometimes it was difficult to find a member of the staff if I had any questions. But otherwise, a good experience.
    USA, Female, 18-24
  • 8.0


    21 Aug 2021
    Nice place in good location
    Israel, Female, 31-40
  • 4.9


    08 Nov 2019
    The entire property was extremely dirty. The bathrooms were never clean. There was a strange smell in the hostel all weekend. The staff is never present, only for a few hours each day and they sit in an office with the door closed. When we arrived we had to wait 5 hours until an employee arrived with our keys. She then told us that the showers are not working and we would not be able to use them..we were unable to shower for 3 days. The bedding had mold all over it and the staff didn't care.
    USA, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Nightclub