Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Ideally set in the heart of Las Palmas de Gran Canaria, Downtown House is the perfect place to enjoy this sunny island. Its impressive historic building is located right next to the famous pedestrian Triana shopping street, only a 2-minute walk from the Bus Station with direct services to Gran Canaria Airport and the whole island. We are just next to the old city centre of Vegueta with its narrow, cobbled streets, museums and terraces. With the city beaches just a bike ride along the sea promenade or a few minutes by bus; sun, culture and fun are within easy reach

Please note:

Cancellation policy: 24h.

Check in: 14:00
Please advise your time of arrival.
Check out: 12:00.

Breakfast included.

Taxes included. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    13 Nov 2018
    Very helpful staff enjoyed my stay here will be back
    Ireland, Male, 18-24
  • 10.0


    16 Sep 2018
    It is a really nice, friendly and lovely place with also friendly staff and owner! If you have some questions or problems or just need some idea where you could go and visit, you can ask them they will help for sure. We loved every minute there.
    Hungary, Female, 25-30
  • 10.0


    26 Mar 2018
    Downtown House is just as most people have described it; a lovely place with helpful, friendly staff. Super clean and quiet and in an ideal location just a few minutes from the bus station
    England, Female, 41+
  • 9.7


    04 Mar 2018
    Fantastic hostel, brilliantly ran by great people. We made lots of good friends so the atmosphere was perfect. Spot on location, great range of places to eat in the area and 5 minutes walk from the bus station. A safe in the room would have been good but the private room we had was secure so not the end of the world. All in all we had an amazing stay. Thank you
    England, Couple, 25-30
  • 9.7


    09 Jun 2017
    Beautiful hostel in a great location in central Las Palmas, right down the road from the old town and only 5 min walk to the main bus station -- perfect for a solo traveller looking for a base to explore the island!
    New Zealand, Female, 18-24
  • 9.7


    25 Apr 2017
    The house is in an ideal central location, the stuff is helpful & friendly. I have stayed for 4 nights and really enjoyed. I would love to visit again! Also very clean and lovely environment! One thing that could be improved is to add few basic ingredients (herbs, spices) for cooking apart from salt and olive oil and give more options in breakfast... something more than bread, apples and sugary snacks. Variety in fruit, oats or eggs would give more options to the more food conscious guests.
    Greece, Female, 31-40
  • 9.4


    07 Apr 2017
    I only stayed here one night, but it was a great location near the bus station (so easy to get to from the airport) and the six bed dorm was spacious and clean.
    USA, Female, 18-24
  • 9.1


    26 Jun 2017
    I felt like I was staying at a well-off relative's house. This felt like someone's home! Maybe it was someone's home? It was impeccably clean. Very well done.
    USA, Male, 31-40
  • 8.3


    03 Dec 2018
    Good Hostel, good area and close to the bus station.
    England, Male, 41+
  • 6.3


    05 Dec 2018
    It was not what we expected. Our room was noisy during nights, some of the staff did not even say hi when they got to see us and we were not given the chance to change towels so we had to use the same towels 4 days in a row.
    Italy, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • DVD's
  • Games Room
  • Wi-Fi