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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Our goal is to offer a relaxing, chilled out and comfortable home from which you can explore Phong Nha.

Sister hostel of Easy Tiger Phong Nha. While staying at Shambalaa Hostel you can use all of the facilities at Easy Tiger including their swimming pool

We offer dorm beds (no private rooms) with brand new comfy mattresses and bedding topped with fluffy, snuggly blankets. Our hostel is wonderfully clean, and our Angkor Wat / Indochine inspired bathrooms and powerful hot showers will make you sing with joy!

We employ good English speaking, welcoming staff who can give you lots of advice and talk you through our large range of tours. At Shambalaa Hostel, we want you to have an epic time but we also want you to feel at home because we know how traveling makes you crave the comforts of home. So, we offer free tea & coffee all day for our guests (tea is the cure for everything!), and free water refills.

We have a large lounge area downstairs with lots of pillows, so you can take a nap, chill out and write your journals, for those quiet times you might need amongst all the adventure and fun!

PLEASE NOTE - WE CAN ONLY CHECK IN GUESTS FROM 12:00 (NOON) TO 23:00. We don't offer early morning check-in's. Also please do not book for the previous day as we won't wake up sleeping guests to show new arrivals into the dorm. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.7

  • Location 9.7

  • Staff 9.5

  • Atmosphere 9.4

  • Cleanliness 9.2

  • Facilities 9.2


Latest Reviews

  • 9.7

    Superb

    10 Mar 2019
    Big and busy, but it all finishes up at 11, so not party. No locks on dorm doors but ample locker room. Free, easily accessible drinking water. Info talks on local sights available each morning. Many tours are available, but not pushed. Facilities extensive - pool, bar, chill out area, food, live music, pool table. Large communal area. Solo travellers might feel like everyone's grouped up already! After the talk in the morning, join the party going to phuong nhà cave to make friends.
    Wales, Male, 25-30
  • 9.1

    Superb

    14 Mar 2019
    Really helpful staff. I threw up on bed to find it made and clean the next day. Happy hour is dangerous and free beer. Good access to tours. Hired bikes and cycled to the duck stop which was great. Tours of caves are pricy so be prepared . Funny story - me and mate are awakes by top bunk p* of the edge of the bed onto my mates head. We couldn’t change rooms because reception is shut . The * didn’t even apologise , but in some twisted way it was amusing .
    England, Male, 18-24
  • 8.3

    Fabulous

    16 Mar 2019
    Too pricey in our opinion. It ran us 180k a day and there was no breakfast included which was a bit of a disappointment. Facilities are nice (3 pool tables, life-size chess, an actual pool, and plenty of common areas) The western food here is excellent and decently priced. Atmosphere was alright. Everything shuts down at 11 and people head to one of two mediocre clubs. They also had horrible live music. It was sad to listen to the guy they hired. But hey if you get a bit wasted its good fun
    Germany, All Male Group, 18-24
  • 7.7

    Very Good

    16 Mar 2019
    The hostel is massive, which I think is its downfall. Heaps of table space mean groups just sit together and it’s not as easy to meet people as other hostels. Also no organised evening activities, and the same acoustic singer playing the same set every night (think James Blunt). Rooms were ok and you got free water. No free breakfast. Have to rent bikes elsewhere. Perhaps there wasn’t the right people there for us at the time.
    England, Female, 25-30
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Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
Services
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Foosball
  • Pool Table
  • Wi-Fi

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