Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Our goal is to offer a relaxing, chilled out and comfortable home from which you can explore Phong Nha.

Sister hostel of Easy Tiger Phong Nha. While staying at Shambalaa Hostel you can use all of the facilities at Easy Tiger including their swimming pool

We offer dorm beds (no private rooms) with brand new comfy mattresses and bedding topped with fluffy, snuggly blankets. Our hostel is wonderfully clean, and our Angkor Wat / Indochine inspired bathrooms and powerful hot showers will make you sing with joy!

We employ good English speaking, welcoming staff who can give you lots of advice and talk you through our large range of tours. At Shambalaa Hostel, we want you to have an epic time but we also want you to feel at home because we know how traveling makes you crave the comforts of home. So, we offer free tea & coffee all day for our guests (tea is the cure for everything!), and free water refills.

We have a large lounge area downstairs with lots of pillows, so you can take a nap, chill out and write your journals, for those quiet times you might need amongst all the adventure and fun!

PLEASE NOTE - WE CAN ONLY CHECK IN GUESTS FROM 12:00 (NOON) TO 23:00. We don't offer early morning check-in's. Also please do not book for the previous day as we won't wake up sleeping guests to show new arrivals into the dorm. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 8.6

  • Location 9.8

  • Staff 9.3

  • Atmosphere 9.5

  • Cleanliness 8.9

  • Facilities 9.4

Latest Reviews

  • 10.0


    04 Jun 2019
    Stay here, you won’t regret it.
    Netherlands, Female, 18-24
  • 9.7


    19 Jun 2019
    Great stay! Right opposite where the bus picks up, comfy beds and great food. There was a problem with our room the first night but the staff member who helped us, may have been a manager, could not have done any more for us! He changed our room without any hassle and let us keep the air con on longer than usual! Free bikes are a massive plus and they have so many options for tours
    Ireland, All Female Group, 25-30
  • 9.7


    11 Jun 2019
    Excellent breakfast and food menu on site. Nice pool and facilities. Great vibe at night and a lot of fun if you want it! Would have been nice to have early check-in available
    Canada, Male, 18-24
  • 9.7


    04 Jun 2019
    Really good location and staff so helpful. Good happy hour deals and great water refills was amazing! Only bad thing was no air con during day until 6pm cos meant rooms were so hot but that’s all. I didn’t have any of the food but apaz it was delicious
    England, Mixed Group, 18-24
  • 9.7


    04 Jun 2019
    Probably the best hostel I’ve ever stayed at
    Canada, Couple, 18-24
  • 9.7


    03 Jun 2019
    We had an excellent stay at Easy Tiger! A great atmosphere and we particularly enjoyed the free bicycle hire, free water refills, lovely pool and a super helpful daily information talk! The talk gave us some great itinerary ideas. No free breakfast but an extensive menu with cheap options and the added bonus of having it whenever you like. We arrived on a 4am bus and were happy to find lots of places for a nap as well as free water, toilets and showers that we could use.
    England, Female, 18-24
  • 9.4


    11 Jun 2019
    Great hostel - the bar deals are good and the food is amazing. Swimming pool and social areas were great. Staff helpful and friendly. Room was too hot but the beds were comfortable enough. Doors and windows are left open during the day to let air in so make sure you have a padlock to lock up valuables.
    Scotland, Female, 25-30
  • 9.1


    20 Jun 2019
    Facilities awesome, staff friendly. 9am briefing really helpful. We turned up at 4am and they let us sleep on the sofa. Free Beer. Only thing, there just wasn't a lock on the dorm door (Whale Room)
    England, Couple, 18-24
  • 7.4

    Very Good

    20 Jun 2019
    Great social hostel with loads of information on what to do and see. The Ozzie Dude is super helpful and knows the area well The pool is a big highlight especially after a long day trekking. Bad points - the room. So god forbid you was like me & on bottom bunk-very hot and the fan hardly hits you so feels roasting - ac doesn’t benefit bottom bunks well either. Only security is your locked cupboard nothing else - can fit everything in it. Overall very good hostel that needs to improve the room
    England, Male, 25-30
  • 6.9


    14 Jun 2019
    Great location and great atmosphere. Bunks were not very comfortable and bathrooms smelled pretty bad. AC in the rooms wasnt very good. This is essentiqlly a place to sleep.
    Canada, Female, 18-24
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Swimming Pool
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Foosball
  • Pool Table
  • Wi-Fi