Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Easy Tiger's Shambalaa Hostel Phong Nha

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our goal is to offer a relaxing, chilled out and comfortable home from which you can explore Phong Nha.

Sister hostel of Easy Tiger Phong Nha. While staying at Shambalaa Hostel you can use all of the facilities at Easy Tiger including their swimming pool

We offer dorm beds (no private rooms) with brand new comfy mattresses and bedding topped with fluffy, snuggly blankets. Our hostel is wonderfully clean, and our Angkor Wat / Indochine inspired bathrooms and powerful hot showers will make you sing with joy!

We employ good English speaking, welcoming staff who can give you lots of advice and talk you through our large range of tours. At Shambalaa Hostel, we want you to have an epic time but we also want you to feel at home because we know how traveling makes you crave the comforts of home. So, we offer free tea & coffee all day for our guests (tea is the cure for everything!), and free water refills.

We have a large lounge area downstairs with lots of pillows, so you can take a nap, chill out and write your journals, for those quiet times you might need amongst all the adventure and fun!

PLEASE NOTE - WE CAN ONLY CHECK IN GUESTS FROM 12:00 (NOON) TO 23:00. We don't offer early morning check-in's. Also please do not book for the previous day as we won't wake up sleeping guests to show new arrivals into the dorm.

Terms and Conditions:
Free Cancellation: 1 Day before the arrival without being charged by the property
Check in from 12:00 to 23:00
Check out Before 10:00 AM
PLEASE NOTE - WE CAN ONLY CHECK IN GUESTS FROM 12:00 (NOON) TO 23:00. We don't offer early morning check-in's. Also please do not book for the previous day as we won't wake up sleeping guests to show new arrivals into the dorm.
Payment on Arrival: Cash and Credit Card, but extra Charge for credit card service fee. 3% will be charged as the credit card service fee.
Tax Included
Breakfast Not Included
No smoking in the rooms, but we have a smoking area
Reception working hours 06:00 to 23:00 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 8.5

  • Location 9.9

  • Staff 9.1

  • Atmosphere 8.5

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    10 May 2019
    Great hostel good location, helpful people
    England, Couple, 18-24
  • 9.7


    09 May 2019
    Very comfortable place to stay! I stayed here with my boyfriend to explore the caves. At this hostel, you’ll find a relaxing outdoor couch in the front entrance, comfortable beds, clean bathrooms, and a relaxing rooftop terrace. Shambalaa has a very chill environment but if you are looking to socialize, you can walk down the street to their partner hostel, Easy Tiger, where you can find other backpackers, a pool, good food, hammocks, and pool tables. I really enjoyed my stay here!
    USA, Female, 25-30
  • 9.1


    25 May 2019
    Really cute hostels with amazing bathrooms! It's very quiet and not too social, but it partners with the easy tiger hostel so you can use everything over there (e.g. tour info, happy hour, bike rental, pool etc).
    Germany, Female, 18-24
  • 9.1


    25 Apr 2019
    This hostel is paired with easy tiger, staying at either one is a great choice. You get to use facilities at easy tiger (pool, bar etc) but this hostel is the quieter of the two and very chill. Comfortable beds, clean facilities and an amazing location. Surrounded by mountains you can see from the rooftop - taking a shower on the roof with that view was awesome! The atmosphere here isn't as sociable but that's why you go to easy tiger at night (very social) if you want to. Would reccomend :)
    England, Male, 18-24
  • 8.9


    01 May 2019
    Good hostel!
    Netherlands, Female, 18-24
  • 8.6


    03 May 2019
    Comfy beds, easy tiger has nice atmosphere and food (pizza and banana bread are delicious). The air con is only turned on at 7pm :@(. There was a problem with the drains when I was there. The rooftop shower was useless as came out in a fine mist in all directions. Also couldn't use the rooftop bathroom one night because cicada bugs flew at me. You are meant to remove shoes but there's a large nasty rug in the downstairs bathroom which hurts your feet??
    England, Female, 31-40
  • 8.3


    20 Jun 2019
    Shambala has a link with easy tiger which is the most happening hostel in phong nha. It’s relatively cheaper to stay at and you can get all the benefits that easy tiger provides. Hence a value for money space. The staff can surely improve their work time as it gets difficult to check out early in the morning if you have to catch an open bus
    India, All Male Group, 18-24
  • 8.0


    20 May 2019
    Stayed here because easy tiger was full. Owned by easy tiger so you can use all the facilities there, like the pool which is great! The air con in the rooms here were amazing! Showers weren’t the best and the upstairs shower and toilet were outside so lots of bugs!! The roof terrace was really nice though. But for £1 a night and great air con you can’t really go wrong.
    England, Female, 18-24
  • 7.7

    Very Good

    28 Jul 2019
    The hostel was very chilled and the staff were friendly. Only downside was that the outside showers & toilets had open wires (very dangerous) and no roof so a lot of bugs! Other than that we enjoyed our stay and liked using the facilities at Easy Tiger.
    England, Mixed Group, 18-24
  • 7.7

    Very Good

    03 May 2019
    Large beds, with an exceptionally tall top bunk that isn’t for those who suffer from vertigo! In all seriousness a lovely little hostel that is a great option to save a bit of money whilst also enjoying the excellent facilities of Easy Tiger, the backpacker hub of Phong Nha. ATM over the road charges lots - beware!
    England, Male, 18-24
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  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi