Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A cancellation fee of the amount of deposit applies to all bookings. Deposits for bookings cancelled less than 4 weeks prior to arrival will not be refunded unless the bed/room/chalet/site can be refilled, less a $25.00 or 20% cancellation fee which either is the larger amount.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Must email prior to reservation to meet certain criteria and discuss requirements.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 11 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
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Property Description

We're New Plymouth's highest-rated backpacker

Wake to birdsong in our modern backpacker's in central New Plymouth.

We're situated in our own peaceful seven-acre valley with three acres of native trees and a bubbling stream. You can laze in a hammock under the trees and listen to the birdsong or dare to feed our own monster Egmont eels by hand...

Great for groups, family reunions, sport teams or the single traveller to enjoy the company of our many other guests. Short or Long term stays all welcome.

All of this is only a 15-minute riverside stroll to the centre of New Plymouth. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 6.5

  • Location 7.5

  • Staff 8.5

  • Atmosphere 6.0

  • Cleanliness 5.5

  • Facilities 5.5

Latest Reviews

  • 10.0


    22 Feb 2020
    Beautiful place to stay right in the middle of town...but seems like your in the bush. My tent 🏕 was right next to a river. Very tranquil
    New Zealand, Male, 31-40
  • 9.4


    15 Jan 2020
    + : Staff super nice - : Only 100mb wifi allowed
    France, Female, 31-40
  • 9.4


    04 Jan 2020
    A great hostel located not far out of central New Plymouth. Friendly helpful manager, good facilities in a peaceful location. Highly recommend.
    Australia, All Male Group, 41+
  • 8.9


    07 Dec 2019
    Very friendly staff. Could spend the whole day watching the eels in the backyard river!
    Israel, Female, 18-24
  • 8.3


    07 Jan 2020
    Great hostel just far away from any grocery store. Not recommended if you are traveling without a vehicle (better options in city centre) otherwise great hostel and friendly staff!
    Germany, Male, 18-24
  • 8.0


    22 Feb 2020
    Only stayed the night but the kitchen was clean and organized and my bed was comfy. Has a real homey atmosphere to it so would definitely recommend if staying a (couple) night(s).
    Canada, All Male Group, 25-30
  • 7.4

    Very Good

    22 Feb 2020
    Friendly hostel, parking available on site. Communal games available. Bedroom quite crowded and no space for bags if on top bunk.
    England, Female, 25-30
  • 6.3


    26 Jan 2020
    One male shower for the whole hostel that's a joke. Kitchen is small but everything is available. Staff is good though.
    England, Couple, 31-40
  • 6.0


    13 Mar 2020
    Pack um in and pile them high. The bunk beds were poor quality and creamed a lot. The bedding was very old and pillows smelt.
    England, Female, 41+
  • 6.0


    26 Dec 2019
    Showers were great. Rooms were nice and clean. Extremely noisy. The walls are paper thin
    South Africa, Male, 25-30
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  • Free Parking
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities