Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A cancellation fee of the amount of deposit applies to all bookings. Deposits for bookings cancelled less than 4 weeks prior to arrival will not be refunded unless the bed/room/chalet/site can be refilled, less a $25.00 or 20% cancellation fee which either is the larger amount.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Must email prior to reservation to meet certain criteria and discuss requirements.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We're New Plymouth's highest-rated backpacker

Wake to birdsong in our modern backpacker's in central New Plymouth.

We're situated in our own peaceful seven-acre valley with three acres of native trees and a bubbling stream. You can laze in a hammock under the trees and listen to the birdsong or dare to feed our own monster Egmont eels by hand...

Great for groups, family reunions, sport teams or the single traveller to enjoy the company of our many other guests. Short or Long term stays all welcome.

All of this is only a 15-minute riverside stroll to the centre of New Plymouth. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.0

  • Location 7.4

  • Staff 8.4

  • Atmosphere 8.0

  • Cleanliness 8.1

  • Facilities 8.0

Latest Reviews

  • 9.7


    26 May 2019
    Amazing value for money. Friendly staff. Private, clean and quiet.
    New Zealand, Couple, 18-24
  • 9.7


    22 Apr 2019
    The owner, Lynn, was incredibly friendly and helpful. The place was clean and the location was good for what I wanted to do (hikes in the area and downtown New Plymouth). The building itself is on a large property that feels secluded even though it's in a residential area. Would recommend.
    Canada, Female, 18-24
  • 9.4


    26 Oct 2019
    Awesome staff! So friendly!
    Scotland, Female, 25-30
  • 9.4


    10 Aug 2019
    Good value, lovely lady on reception and easy check in, check out service. Relaxing and social atmosphere, with parking and some WiFi.
    New Zealand, Female, 31-40
  • 8.9


    03 Nov 2019
    - only 100 MB limited internet + free eggs
    Switzerland, Female, 18-24
  • 8.9


    29 Oct 2019
    A very special place which seems to be more than a regular hostel. We loved feeding the eels and hearing the birds.
    England, Female, 41+
  • 8.9


    17 May 2019
    Great stay, really quiet. Lynn was an amazing host, had plenty of resources to continue planning our trip
    USA, All Female Group, 18-24
  • 8.3


    20 Apr 2019
    Super friendly staff (furthermore with a great sense of humour) so i had a good time at this place. Nobody ever locked the door of the dorm (not the failure of the hostel!) so it felt a bit insecure to leave my values in the room. But in spite of that i can warmly recommend this hostel.
    Germany, Male, 25-30
  • 8.0


    29 May 2019
    The free WiFi is sadly only 100MB. Having said that the limited internet actually seemed to help the guests bond a bit and encouraged us to play some Scrabble and board games. Lyn, the manager, also joined in! It'd be nice if the hostel invested in some more games for this reason! It's pretty clean, had a lovely shower!
    England, Couple, 18-24
  • 2.6


    20 Apr 2019
    Didn’t like anything in this place. Overpriced and uncomfortable. Worst bed ever!!
    Israel, Male, 25-30
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  • Free Parking
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities