Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Each bed at El Arsenal Hostel Boutique has it's own night light and 2 plugins for electronic devices, has A/C for your comfort in all rooms, a big pool, kitchen full equipped, laundry service.

El Arsenal Hostel Boutique is located in front of the bay inside the old town in one of the most beautiful streets in Cartagena. The hostel is located at 50 meters from the convention centre, 150 meters from the clock tower, 100 meters from Plaza de la Trinidad, 300 meters from plaza Bolivar, The cathedraL and the Inquisision Palace, 300 meters from San Pedro Church, 400 meters from Plaza Santo Domingo, 150 meters from La Bodeguita port, 2.0 km from Boca Grande.

We have different types of dorm: 10, 8, 6, 4 and 3 beds and 3 privates rooms. Every room has air conditioner and fans. Dorms are equipped with readings lights in every bed and electrical plug for electronic devices. We have 2 privates with sea view and balcony and private bathroom and one private with shared bathroom.

El Arsenal Hostel Boutique's Policies & Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.

Payment upon arrival by cash, credit cards, debit cards. (This property may pre-authorise your card before arrival).
Taxes included.


No curfew.
Reception available 24 hours. View House Rules


Our best-loved feature here at El Arsenal Hostel Boutique? It's got to be our outdoor pool for those laid-back afternoons in the sun. We've got air con, too! Breakfast's included and there's a communal kitchen for working on your arepa-making skills (it's a local type of bread). You can make a Colombian coffee for free if you need a quick pick-me-up, or get a beer from our bar if you fancy something stronger. Chocolate-related emergency? Snacks are available 24 hours a day from the vending machines!


Colourful Cartagena is a treat for the eyes (and your Instagram), and you'll be staying in one of its prettiest streets. We're in the hip Getsemani Old Town neighbourhood right by the bay – wander down there to check out the sunset – and a 5-minute walk from the historic clock tower. The Gold Museum is 9 minutes away on foot for an intro to some of Colombia's history. Coming to the hostel from the airport? Rafael Núñez International's a quarter of an hour's drive away.

Rooms and Dorms

Bunks in mixed or female-only dorms have lamps, plug sockets and linen included, all with shared bathrooms. We've got some private rooms with en-suites (great if you like to take your time getting ready) and sea views. You'll have a locker in your dorm, too.

Extras and activities

Our traditional hacienda-style casa has plenty of sociable common areas both indoors and outdoors. There's cable TV if you want to catch a show – or practise your Spanish by watching a Colombian soap opera! Pick up a free city map to get you out and about. And our staff are on hand for questions if you want some local tips. You can also have a go on the pool and foosball tables, or make the most of the free Wi-Fi to Skype family back home.

View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.9

  • Location 9.2

  • Staff 7.9

  • Atmosphere 7.2

  • Cleanliness 8.0

  • Facilities 7.9

Latest Reviews

  • 9.1


    03 Feb 2020
    This hostel was amazing and just what I needed after spending a weekend at the Selina which was non-stop noise. It was great to have a pool and people hanging around it during the day but it wasn’t a crazy party at night. The only thing that sucked was there were mosquitos in the room. I had not been bit until I arrived at this hostel
    Canada, Female, 31-40
  • 8.9


    20 Feb 2020
    Mixed feelings. The hostel has massive potential based on their nice facilities. However when we extended our stay they made us check out and then check back in. I’m a hotel manager at home & I watched as they didn’t check anyone in until the exact check in time leaving people’s luggage all through the reception area. To save both your time & make guests happy, when the bed is ready there is no point making them wait a couple extra hours. Especially if they stayed the night before. Comfy beds!
    Australia, Female, 25-30
  • 8.0


    24 Nov 2019
    Staff were really friendly and the hostel is in a great location with plenty of things to do and places to eat nearby - however the whole place stank of damp, the rooms had mould growing on the walls, and for the price you pay breakfast should be included not extra.
    England, Couple, 18-24
  • 7.7

    Very Good

    17 Dec 2019
    Otherwise all good but there was bed bugs in our room.. I hope they’ll get it under control soonish. Changed for another room which was okay (at least didnt get any bites / see any bugs). Also quite a lot blood stains in the sheets due to the bed bugs probs been a more long-lasting issue...
    Finland, All Female Group, 25-30
  • 7.7

    Very Good

    06 Dec 2019
    Our stay was pretty bad. We got a roommate at 10 pm who was totally drunk, he didn't left us sleep plis he fell from his bed twice... there should be some prerequisites for guest before giving them a room knowing that theres more people sleeping there.... so thanks for a terrible night. Also next day was a fumigation, the hostel should be closed this day because is not healthy for guests to stay there plus the fumigation took more than what they told.Fortunately we found another place to stay.
    Colombia, Female, 25-30
  • 7.1

    Very Good

    13 Nov 2019
    Good location, shared bathrooms are clean but so stuffy and not much ventilation. Not much room in dorms to put your stuff but clean and aircon is a bonus at night. No real social atmosphere, staff are annoyingly unhelpful and unaccommodating.
    Australia, All Female Group, 25-30
  • 6.6


    02 Feb 2020
    Kitchen & cleaning staff were inpolite. Cooks in "shared" kitchen we're rude when we tried to cook breakfast and threw out ALL of our fresh food in the fridge TWICE. Even though it was only in there 1 night woke up to it all gone. Cleaners clean bathrooms in the morning so getting ready in the morning was avoiding bleach / cleaners. No where to relax and chill out. No couches or communal area. Beds were good. Bathrooms were good. But no social environment or atmosphere. Reception were nice.
    Australia, Mixed Group, 25-30
  • 6.0


    29 Feb 2020
    Rude staff, no atmosphere. Hostel is more like a hotel.
    Ireland, Female, 25-30
  • 6.0


    30 Jan 2020
    Terrible experience the cleaning staff constantly stare at you in disgust. They offer a breakfast for 9000 pesos, instead we cooked our own and they didn’t like that all. The kitchen is basically guarded by staff all morning preventing you from cooking until they’ve done there cooking after the breakfast cooking. The pots and pans they offer don’t have handles so you can’t grip anything. And the staff lock away any good pots and pans for themselves only. Terrible and rude.
    Australia, Male, 25-30
  • 5.1


    16 Nov 2019
    Ridiculously high bunk beds with no support, felt very uncomfortable sleeping on the top bunk. The bathroom facilities were below par as well, no where to hang your towel or put your clothes. Inadequate storage for backpacks, just a massive mound at reception, my friends stuff got flattened & needless to say it's not secure. Location was a hike to get into the old town, but good for catching a ferry to the islands
    England, Female, 31-40
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Board Games
  • Foosball