Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Each bed at El Arsenal Hostel Boutique has it's own night light and 2 plugins for electronic devices, has A/C for your comfort in all rooms, a big pool, kitchen full equipped, laundry service.

El Arsenal Hostel Boutique is located in front of the bay inside the old town in one of the most beautiful streets in Cartagena. The hostel is located at 50 meters from the convention centre, 150 meters from the clock tower, 100 meters from Plaza de la Trinidad, 300 meters from plaza Bolivar, The cathedraL and the Inquisision Palace, 300 meters from San Pedro Church, 400 meters from Plaza Santo Domingo, 150 meters from La Bodeguita port, 2.0 km from Boca Grande.

We have different types of dorm: 10, 8, 6, 4 and 3 beds and 3 privates rooms. Every room has air conditioner and fans. Dorms are equipped with readings lights in every bed and electrical plug for electronic devices. We have 2 privates with sea view and balcony and private bathroom and one private with shared bathroom.

El Arsenal Hostel Boutique's Policies & Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.

Payment upon arrival by cash, credit cards, debit cards. (This property may pre-authorise your card before arrival).
Taxes included.


No curfew.
Reception available 24 hours. View House Rules


Our best-loved feature here at El Arsenal Hostel Boutique? It's got to be our outdoor pool for those laid-back afternoons in the sun. We've got air con, too! Breakfast's included and there's a communal kitchen for working on your arepa-making skills (it's a local type of bread). You can make a Colombian coffee for free if you need a quick pick-me-up, or get a beer from our bar if you fancy something stronger. Chocolate-related emergency? Snacks are available 24 hours a day from the vending machines!


Colourful Cartagena is a treat for the eyes (and your Instagram), and you'll be staying in one of its prettiest streets. We're in the hip Getsemani Old Town neighbourhood right by the bay – wander down there to check out the sunset – and a 5-minute walk from the historic clock tower. The Gold Museum is 9 minutes away on foot for an intro to some of Colombia's history. Coming to the hostel from the airport? Rafael Núñez International's a quarter of an hour's drive away.

Rooms and Dorms

Bunks in mixed or female-only dorms have lamps, plug sockets and linen included, all with shared bathrooms. We've got some private rooms with en-suites (great if you like to take your time getting ready) and sea views. You'll have a locker in your dorm, too.

Extras and activities

Our traditional hacienda-style casa has plenty of sociable common areas both indoors and outdoors. There's cable TV if you want to catch a show – or practise your Spanish by watching a Colombian soap opera! Pick up a free city map to get you out and about. And our staff are on hand for questions if you want some local tips. You can also have a go on the pool and foosball tables, or make the most of the free Wi-Fi to Skype family back home.

View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.6

  • Location 9.0

  • Staff 8.4

  • Atmosphere 7.6

  • Cleanliness 8.3

  • Facilities 8.2

Latest Reviews

  • 9.7


    16 Jul 2019
    Really clean and nice staff :)
    Denmark, Couple, 25-30
  • 9.4


    21 Jul 2019
    En general muy buen hostal, aunque la mayoría de las puertas de los baños no tienen seguro.
    Mexico, Male, 25-30
  • 9.4


    20 Jul 2019
    Place is great, close to everything around Cartagena. We were walking to all places around and it is very safe even at late night time. Girls at the front desk were friendly and helpful. Definitely I’m staying here again next year.
    Mexico, Male, 31-40
  • 9.1


    01 Aug 2019
    Overall the hostel is really nice and the breakfast is AMAZING (it's not included in the price but totally worth it). The facilities need a bit of improvement. There should be space in the room for the luggage (a locker under the bed or something), my dorm was small and everyone's luggage was just on the floor. The bathrooms are good, but the showers could have some hooks for your stuff when you shower, same as the toilet stalls. Minor things that would make it an amazing hostel.
    Colombia, Female, 25-30
  • 8.9


    24 Jul 2019
    We have mixed feelings about El Arsenal. The hostel is very clean, the pool is amazing, friendly staff and big kitchen. But the bar plays way too loud music all day long, even if there are no people, at that was quite frustrating. Furthermore, there are not enough comfortable places to sit/hang out.
    Denmark, Couple, 25-30
  • 8.6


    14 Jul 2019
    Very clean place. One of the young girl was not helpful at all. 0 explanation of where to go and no explanation of facilities in the hostel as well. I felt unwelcomed with her. The other lady was more helpful and seems to be enjoying working there. The breakfast is not included but it is only 9,000 COP and so delicious. The hostel does not have vibe. But it has good location comfy beds and good breakfast.
    Ukraine, Female, 31-40
  • 7.4

    Very Good

    19 Jul 2019
    One of the nicest hostels you can get in Cartagena at a great price. Staff keeps this hostel very clean. Wonderful pool! My only complaint was that the sheets are stained/dirty and there really isn’t much of a social atmosphere.
    USA, Female, 18-24
  • 7.1

    Very Good

    08 Aug 2019
    Overall, an okay stay. Good location, close to walled city. We were in a private room with no windows. All a bit shabby and dirty looking particularly shared bathrooms and pool (when a floating used condom was found it was removed but the pool wasnt then cleaned). Breakfast was very good, with big portion sizes!
    England, All Female Group, 18-24
  • 7.1

    Very Good

    24 Jul 2019
    Overall I had a good stay, all the basics were there- clean, comfortable bed, friendly staff, great kitchen area and a good location. The pool is definitely the selling point and I would stay there again just to be by the pool for another day. However, not much of a social atmosphere going on (the bar is always empty) and there weren’t really any lockers... just small areas under the bed for valuables.
    Australia, Female, 18-24
  • 5.4


    30 Jun 2019
    The room was really cramped and smelly. It was really hot in the room, but we couldn't leave the door open because all our stuff was there. The breakfast is NOT included and you have to request it early. No exceptions. This hostel did not seem very accommodating.
    USA, Female, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Board Games
  • Foosball