Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Each bed at El Arsenal Hostel Boutique has it's own night light and 2 plugins for electronic devices, has A/C for your comfort in all rooms, a big pool, kitchen full equipped, laundry service.

El Arsenal Hostel Boutique is located in front of the bay inside the old town in one of the most beautiful streets in Cartagena. The hostel is located at 50 meters from the convention centre, 150 meters from the clock tower, 100 meters from Plaza de la Trinidad, 300 meters from plaza Bolivar, The cathedraL and the Inquisision Palace, 300 meters from San Pedro Church, 400 meters from Plaza Santo Domingo, 150 meters from La Bodeguita port, 2.0 km from Boca Grande.

We have different types of dorm: 10, 8, 6, 4 and 3 beds and 3 privates rooms. Every room has air conditioner and fans. Dorms are equipped with readings lights in every bed and electrical plug for electronic devices. We have 2 privates with sea view and balcony and private bathroom and one private with shared bathroom.

El Arsenal Hostel Boutique's Policies & Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.

Payment upon arrival by cash, credit cards, debit cards. (This property may pre-authorise your card before arrival).
Taxes included.


No curfew.
Reception available 24 hours. View House Rules


Our best-loved feature here at El Arsenal Hostel Boutique? It's got to be our outdoor pool for those laid-back afternoons in the sun. We've got air con, too! Breakfast's included and there's a communal kitchen for working on your arepa-making skills (it's a local type of bread). You can make a Colombian coffee for free if you need a quick pick-me-up, or get a beer from our bar if you fancy something stronger. Chocolate-related emergency? Snacks are available 24 hours a day from the vending machines!


Colourful Cartagena is a treat for the eyes (and your Instagram), and you'll be staying in one of its prettiest streets. We're in the hip Getsemani Old Town neighbourhood right by the bay – wander down there to check out the sunset – and a 5-minute walk from the historic clock tower. The Gold Museum is 9 minutes away on foot for an intro to some of Colombia's history. Coming to the hostel from the airport? Rafael Núñez International's a quarter of an hour's drive away.

Rooms and Dorms

Bunks in mixed or female-only dorms have lamps, plug sockets and linen included, all with shared bathrooms. We've got some private rooms with en-suites (great if you like to take your time getting ready) and sea views. You'll have a locker in your dorm, too.

Extras and activities

Our traditional hacienda-style casa has plenty of sociable common areas both indoors and outdoors. There's cable TV if you want to catch a show – or practise your Spanish by watching a Colombian soap opera! Pick up a free city map to get you out and about. And our staff are on hand for questions if you want some local tips. You can also have a go on the pool and foosball tables, or make the most of the free Wi-Fi to Skype family back home.

View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.5

  • Location 9.0

  • Staff 8.2

  • Atmosphere 7.6

  • Cleanliness 8.3

  • Facilities 8.0

Latest Reviews

  • 10.0


    29 Apr 2019
    Well located in getsemani, close to busy streets full of restaurants and bars. Nice view from balconies. Overall good stay.
    USA, Mixed Group, 25-30
  • 9.7


    28 Jun 2019
    The hostel is a very good deal for the money: good location in Getsemani, super clean, the pool helps you from melting in the heat of Cartagena.
    Hungary, Couple, 25-30
  • 9.7


    11 May 2019
    Great hostel. Ideally located, close to the historic part of the city. Nice and comfortable rooms and facilities.
    USA, Female, 31-40
  • 9.1


    05 Jun 2019
    The amenities are great, and the breakfast was very delicious. Nancy at the front desk is delightful. I wish the bar did not blast the music so loud, it definitely deterred many people from socializing in that area, and from eating breakfast there. Beer pong night was fun, but I think they can do a better job to create a more social atmosphere. Overall, good place to stay for 2-3nights, but not the best if you want to socialize with others.
    USA, Female, 25-30
  • 9.1


    25 Apr 2019
    I stayed at El Arsenal for 5 nights and thought it was great. The pool area was a big selling feature. It was in a beautiful courtyard and was a great place to sit, cool off from the hot Cartagenian sun and to meet people. The graffiti art in the bar added to the atmosphere. The free breakfast was basic, but handy to have. The dorm beds all had one plug in and a light. Overall, I would stay there again!
    Canada, Female, 41+
  • 8.3


    29 Jun 2019
    My sister and I switched to this hotel for the pool and it was a lifesaver after being out all day! It wasn't very busy when we were there so not much by way of atmosphere. Beds were comfortable, bathrooms clean, breakfast was good and the super fast fan in our room let us cool off even when the AC was off.
    Sweden, All Female Group, 25-30
  • 8.0


    23 Jun 2019
    Me and my boyfriend stayed at the 6dorm. The hostel overall was nice. The pool was not very clean.. Location of the hostel is perfect, 10 min walk to the historic centre!
    Belgium, Couple, 25-30
  • 8.0


    18 May 2019
    Breakfast was great and kitchen well-equipped. Not much atmosphere but wanted somewhere more chilled out - however beds weren’t very clean, sheets stained and lots of hair in the beds which made us uncomfortable.
    England, Female, 18-24
  • 6.9


    19 Apr 2019
    Do not book the 4 person room. My friend and I arrived and 2 people were there already and it wasn’t possible for us to all fit in the room with the bags in. The staff said she couldn’t do anything about it and didn’t even offer us an apology or try to rectify the problem and said they were full so we ended up moving hostel and losing our deposit. It was a shame as it looked like a nice hostel with a good vibe but the staff and room size ruined it for us.
    Wales, Male, 25-30
  • 2.0


    11 May 2019
    They turn off the AC during the day. At night they turn it to 24 and turn on the fans. Way too hot. I asked the reception if she could turn it on during the day because I wanted to take a nap and except the heat and she refused. Don’t advertise AC if your not going to use it.
    USA, Male, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Vending Machines
  • Board Games
  • Foosball