Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

El cielo is a restored big house Art Deco type just on downtown Oaxaca city. El cielo, a place ideal for anyone who wants to enjoy the Oaxaca’s beautiful downtown with our big terraces you will feel near to heaven, the warm pool and the green back yard for feel the sun and chill out, the four big murals designed by local famous painters, we also have a large kitchen, terraces, living room, one TV, a desk, wifi included, free water, bathrooms, ping pong table, barbecue instruments, you are going to enjoy our place.
First Mezcal is on the house!

We are in Avenue Benito Juarez street between Constitucion street and Mariano Abasolo street. One km away from ADO main bus station and some minutes walking from some of the finest tourist attractions of the city such as Santo Domingo Church, Museo del Ferrocarril and Oaxacan Culture House, amongst other interesting spots of the city.

This is a big Art Deco house, with big and wide spaces, different rooms. We have several types of rooms to suit the needs of several types of customers. The house has open terraces and with roof, complete furnished kitchen, living room, desk area, common bathrooms, tables, chairs, couches, plants, it is complete decorated with paintings and different things. It is well illuminated with old fashion lamps and beauty old fashion floors, it has all services.

El Cielo Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00 .

Payment upon arrival by cash or by cards

Taxes included.
Breakfast not included.


The reception service is open from 08.00
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.

It is not allowed to get drunk within the facilities.
It is necessary to mind the silence from 20.00 onwards. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.3

  • Location 9.6

  • Staff 8.6

  • Atmosphere 8.2

  • Cleanliness 8.6

  • Facilities 8.4

Latest Reviews

  • 10.0


    26 Dec 2019
    Awesome place, great hangout areas and bar. Even a pool!! Fully equipped kitchen with ice, blender, freezer and coffee in the morning. Super great location too
    Australia, Mixed Group, 18-24
  • 10.0


    03 Nov 2019
    Best hostal ever! Swimming pool, bar, grassed courtyard and lots of communal areas. Curtained beds in the dorm for privacy, comfy beds and a perfect location right in the middle of town. Alejandro is such a great host and he went above and beyond to help me out after Oaxaca was booked out and I had nowhere to stay for two nights. AND then he helped me after I lost my money card and needed to transfer money by paypal! Seriously great guy, thank you Alejandro!
    New Zealand, Female, 41+
  • 10.0


    27 Oct 2019
    I had such a great time at this hostel! The location is right by everything and its has a lot of open spaces to hang out at. I also had a problem with payment and the owner let me stay for the week and pay at the end when I could, which helped me out so much! Thank you El Cielo for a grwat stay!
    USA, Female, 18-24
  • 10.0


    22 Oct 2019
    Alejandro is a wonderful host, very kind and helpful. The garden is beautiful to hang out in and the whole place is clean and welcoming. We loved our stay here!
    Australia, Couple, 25-30
  • 9.1


    08 Nov 2019
    So awesome with a great owner
    Canada, Female, 18-24
  • 8.9


    28 Oct 2019
    A really nice chilled place to stay. The private rooms are great value for money, the dorm I moved to was very small and lockers not quiet big enough for your bag but it was clean and beds were comfortable. A nice socialising area too. The staff were lovely and was a quick walk to the centre.
    New Zealand, Female, 25-30
  • 8.3


    31 Oct 2019
    We were a group of four in a four bed dorm. The room was tiny and I wouldn’t want to be in there with people I didn’t know. Kitchen was good as was the outdoor area and the pool.
    England, Female, 31-40
  • 8.0


    05 Nov 2019
    Great location, welcome mezcal drink, nice hanging out area. Pillows could be better though
    Spain, Male, 31-40
  • 6.9


    29 Oct 2019
    the room was so tiny that two people couldnt stand up in it at the same time. better hostels in Oaxaca.
    New Zealand, Male, 25-30
  • 5.4


    03 Nov 2019
    None of the staff speak any English at all which was quite difficult! It was hard to know who worked there and who didn’t as there is no reception and the volunteers sleep with the guests. The bathrooms were dirty and smelt quite bad. Not enough sockets in the bedroom. The location is okay. Not much atmosphere!
    England, Female, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi