Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

El Cielo hostel located on downtown Oaxaca city 1 km (0.62 mi) or 10 minutes away from bus station, and some blocks away from turistic area, zocalo downtown, santo domingo church, bars, coffee shops, restaurants, pedestrian street, museums.

We continuously sanitize and desinfect all our facilites and according to the precautions to avoid covid19 we will be working with half the occupation and beds will be 1.5 meters away from each other, besides sanitize and desinfect controls at the entrance.

You will find an ideal place at the big indoor and outdoor terraces, comfortable chairs, hammock, cozy spaces, an open Pool area with warm water just next to the green back yard and the palapa area with a Tiki Bar, so you will feel the sun and chill out, besides the projection nights of movies, videos, music, sports, all you may suggest. First Mezcal on the house!!!
Also you will have a big equipped kitchen with free drinkable water and coffee were you can either cook bringing your groceries, or ask for breakfast, anyway you can enjoy our outdoor eating area or any inside/outside terrace to eat; a living room with comfortable couches, desks for work, a ping pong table; BBQ grill, TVs; there are 4 murals to join the view;
Reception is open to welcome guests from 7:30 a.m. to midnight, check in from 2 pm check out before 12:00 pm (midday).

We offer:
- strong WiFi
- hot water all day
- Bar
- board games
- TVs
- Bikes
- free luggage storage
- free drinkable water and coffee
- free lockers in the rooms
- Oaxaca information
- use of computer with internet
- free use of the BBQ grill

We are in Avenue Benito Juarez street between Constitucion street and Mariano Abasolo street.

This is a big restored Art Deco house, with big and wide spaces, different rooms. We have several types of rooms to suit the needs of several types of customers. The house has open terraces and with roof, complete furnished kitchen, living room, desk area, common bathrooms, tables, chairs, couches, plants, it is complete decorated with paintings and different things. It is well illuminated with old fashion lamps and beauty old fashion floors, it has all services.

El Cielo Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00 .

Payment upon arrival by cash or by cards

Taxes included.
Breakfast not included.


The reception service is open from 08.00
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.

It is necessary to mind the silence from 21.00 onwards. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.4

  • Location 9.4

  • Staff 8.3

  • Atmosphere 8.3

  • Cleanliness 8.5

  • Facilities 8.6

Latest Reviews

  • 10.0


    25 Jun 2020
    Es una gran hostal, céntrico, con espacios comunes muy reconfortables, el jardín y la alberca son lo mejor. Es atendido amablemente y tiene una atmósfera amistosa. Pasé un gran día y por la noche pude descansar perfectamente. Lo recomiendo ampliamente. It was awesome to stay at hostel El cielo. The garden and pool is the best. The staff service is very friendly and atmosphere too. The room was very cleen and comfortable. I really recommend the hostel.
    Mexico, Male, 31-40
  • 10.0


    13 Apr 2020
    excellent place, really good facilities and the location is great on downtown, everything near, atms, bars, coffees, markets, museums, tours, a lot of things. thanks for everything
    Australia, Male, 25-30
  • 10.0


    06 Apr 2020
    i had a great time here at El Cielo, great facilities, awesome host, killer location, everything was really good. i will come again.
    Mexico, Female, 31-40
  • 10.0


    03 Mar 2020
    One of the best hostels I’ve stayed in on my Latin America travels for its atmosphere, staff and setting. Beautiful location in central Oaxaca with a pool, spacious garden and comfy hang out spaces. You can easily forget you are in the middle of a city. The staff and owner were genuine & friendly, and will go above and beyond to make sure that you are taken care of. Garden also has a nice bar where you can socialise - make sure to try delicious Mezcal made locally & designed by owner’s family!
    Scotland, Female, 25-30
  • 10.0


    27 Feb 2020
    Amazing place, a home away from home and the perfect place to relax! It’s right in the centre which makes getting around easy and the staff are so friendly. Pool is such a bonus!
    England, Female, 25-30
  • 10.0


    03 Feb 2020
    What a great place to stay.
    Australia, Male, 25-30
  • 10.0


    26 Dec 2019
    Awesome place, great hangout areas and bar. Even a pool!! Fully equipped kitchen with ice, blender, freezer and coffee in the morning. Super great location too
    Australia, Mixed Group, 18-24
  • 9.4


    07 Feb 2020
    We booked a private room with shared toilets here for a couple nights and ended up extending our stay because we loved the hostel and Oaxaca so much! Shared bathrooms were great, and the kitchen and social area were awesome. The pool is a blessing! Staff were a bit quiet until the boss came back from Colombia and livened things up a bit. He also let us paint a mural by the bar! Staff did laundry for us and it was the cheapest but best laundry we've had done in Mexico. Ping pong table upstairs.
    England, Couple, 25-30
  • 9.1


    02 Feb 2020
    The staff were very facilitating, helping us store our bags for a few days while we took a short trip into the nearby villages. The outdoor space is perfect for chilling out. While in the centre of town, the walls keep the street noise away. Comfy beds, clean space, very chilled out vibes. Thanks team!
    Australia, Couple, 18-24
  • 4.0


    06 Feb 2020
    They need to replace de bed f ,i got bite with a bed bugs
    USA, Male, 41+
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi