Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

El Cielo hostel located on downtown Oaxaca city 1 km (0.62 mi) or 10 minutes away from bus station, and some blocks away from turistic area, zocalo downtown, santo domingo church, bars, coffee shops, restaurants, pedestrian street, museums.

We continuously sanitize and desinfect all our facilites and according to the precautions to avoid covid19 we will be working with half the occupation and beds will be 1.5 meters away from each other, besides sanitize and desinfect controls at the entrance.

You will find an ideal place at the big indoor and outdoor terraces, comfortable chairs, hammock, cozy spaces, an open Pool area with warm water just next to the green back yard and the palapa area with a Tiki Bar, so you will feel the sun and chill out, besides the projection nights of movies, videos, music, sports, all you may suggest. First Mezcal on the house!!!
Also you will have a big equipped kitchen with free drinkable water and coffee were you can either cook bringing your groceries, or ask for breakfast, anyway you can enjoy our outdoor eating area or any inside/outside terrace to eat; a living room with comfortable couches, desks for work, a ping pong table; BBQ grill, TVs; there are 4 murals to join the view;
Reception is open to welcome guests from 7:30 a.m. to midnight, check in from 2 pm check out before 12:00 pm (midday).

We offer:
- strong WiFi
- hot water all day
- Bar
- board games
- TVs
- Bikes
- free luggage storage
- free drinkable water and coffee
- free lockers in the rooms
- Oaxaca information
- use of computer with internet
- free use of the BBQ grill

We are in Avenue Benito Juarez street between Constitucion street and Mariano Abasolo street.

This is a big restored Art Deco house, with big and wide spaces, different rooms. We have several types of rooms to suit the needs of several types of customers. The house has open terraces and with roof, complete furnished kitchen, living room, desk area, common bathrooms, tables, chairs, couches, plants, it is complete decorated with paintings and different things. It is well illuminated with old fashion lamps and beauty old fashion floors, it has all services.

El Cielo Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00 .

Payment upon arrival by cash or by cards

Taxes included.
Breakfast not included.


The reception service is open from 08.00
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.

It is necessary to mind the silence from 21.00 onwards. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.6

  • Staff 9.3

  • Atmosphere 8.9

  • Cleanliness 8.5

  • Facilities 8.9

Latest Reviews

  • 10.0


    18 Oct 2021
    Our stay at El Cielo was great. Not only do they have great facilities but the staff are the nicest people you can meet. They were so helpful and I really appreciate there welcoming.
    Ireland, Male, 18-24
  • 10.0


    17 Oct 2021
    the pool is great, it has warm water, the bar, comfortable beds. thanks
    England, Male, 18-24
  • 10.0


    17 Oct 2021
    simply awesome, everything fine
    USA, Female, 18-24
  • 10.0


    15 Oct 2021
    they have good things. they have this all day tour, free walking tour as well, inside they have movie night, bar, ping pong, amaizin warm pool, bbq, it is very fine hostel. good kitchen, coffee any time. i will be back no doubt
    USA, Female, 18-24
  • 10.0


    14 Oct 2021
    Great place, nice staff, really a good choice for visit oaxaca, location is killer, plus the pool area , met many people. thanks everyone for the experience and the free welcome mezcal
    USA, Male, 25-30
  • 9.4


    23 Sep 2021
    I loved that place and the staff were amazing, they were really nice. The rooms are great, there is privacy with the curtains, the pool is great, bar the wifi is awesome. There are 3 terraces that I saw, it’s a great place nearby everything basically. I will totally return to that hostel if I’ll be back to Oaxaca.
    Israel, Male, 18-24
  • 8.6


    02 Oct 2021
    Nice environment and staff, but do not go on the tour they book as it ends up being a waste of time and money and borderline scam. Nice pool to hang out in. Internet is very unreliable.
    USA, Female, 31-40
  • 6.3


    30 Sep 2021
    Decent place if all you want is to sleep there. Entrance area was pretty drab, dark, and cold feeling. The front desk people weren't necessarily chipper, just doing a job and seemingly uninterested in their guests. Had very little interaction with them unless I needed something. The beds/pillows were good but the shower was a little dirty, had long hairs in there from the previous occupant. Location was good, just 4 blocks away from the louder more trafficked streets. Overall, it was okay.
    USA, Male, 31-40
  • 6.0


    07 Oct 2021
    Facilities were not great unfortunately. Most uncomfortable pillow I’ve ever slept on, the shower was moldy and had very little water pressure. Location is amazing though. I’ll look elsewhere next time I’m in Oaxaca
    Greece, Couple, 25-30
  • 5.7


    08 Oct 2021
    I had high hopes after reading reveiws that this hostel would be vibrant and fun. When I arrived there was alot of work being done. No one was around socializing, the staff were not very welcoming. The hostel was comfortable and there is a pool (closed when i was there) It was close to the center, not a place to meet fellow travelers or if you want an interactive hostel.
    USA, Female, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi