Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

El Cielo hostel located on downtown Oaxaca city 1 km (0.62 mi) or 10 minutes away from bus station, and some blocks away from turistic area, zocalo downtown, santo domingo church, bars, coffee shops, restaurants, pedestrian street, museums.

We continuously sanitize and desinfect all our facilites and according to the precautions to avoid covid19 we will be working with half the occupation and beds will be 1.5 meters away from each other, besides sanitize and desinfect controls at the entrance.

You will find an ideal place at the big indoor and outdoor terraces, comfortable chairs, hammock, cozy spaces, an open Pool area with warm water just next to the green back yard and the palapa area with a Tiki Bar, so you will feel the sun and chill out, besides the projection nights of movies, videos, music, sports, all you may suggest. First Mezcal on the house!!!
Also you will have a big equipped kitchen with free drinkable water and coffee were you can either cook bringing your groceries, or ask for breakfast, anyway you can enjoy our outdoor eating area or any inside/outside terrace to eat; a living room with comfortable couches, desks for work, a ping pong table; BBQ grill, TVs; there are 4 murals to join the view;
Reception is open to welcome guests from 7:30 a.m. to midnight, check in from 2 pm check out before 12:00 pm (midday).

We offer:
- strong WiFi
- hot water all day
- Bar
- board games
- TVs
- Bikes
- free luggage storage
- free drinkable water and coffee
- free lockers in the rooms
- Oaxaca information
- use of computer with internet
- free use of the BBQ grill

We are in Avenue Benito Juarez street between Constitucion street and Mariano Abasolo street.

This is a big restored Art Deco house, with big and wide spaces, different rooms. We have several types of rooms to suit the needs of several types of customers. The house has open terraces and with roof, complete furnished kitchen, living room, desk area, common bathrooms, tables, chairs, couches, plants, it is complete decorated with paintings and different things. It is well illuminated with old fashion lamps and beauty old fashion floors, it has all services.


El Cielo Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 12:00 .

Payment upon arrival by cash or by cards

Taxes included.
Breakfast not included.

General:

The reception service is open from 08.00
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 14 days.

It is necessary to mind the silence from 21.00 onwards. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.8

  • Staff 9.7

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    23 Apr 2021
    Really great place.
    USA, Male, 31-40
  • 10.0

    Superb

    24 Mar 2021
    Such a cool place! Nice staff and amazinge vibes! thank you for everything
    Switzerland, Female, 25-30
  • 10.0

    Superb

    24 Mar 2021
    Super friendly hostel, a home from home. Great mix of long term guests and short term travellers, and couldn't have been a friendlier welcome. Dorms are small so not crowded, great bar and facilities. Highly recommended
    England, Female, 31-40
  • 10.0

    Superb

    27 Feb 2021
    Great place to stay! Pool is lovely and staff are super nice and helpful!
    England, Male, 18-24
  • 9.7

    Superb

    03 Apr 2021
    Amazing! Definitely will stay there again whenever I’m in Oaxaca
    USA, Mixed Group, 31-40
  • 9.7

    Superb

    28 Feb 2021
    Best hostel I’ve been at. They have a pool! A garden, a terrace, ping pong table, and a bar!! They included a towel for free. Their WiFi could be better some areas of the property. I’d recommend this place when visiting oaxaca.
    Mexico, Male, 31-40
  • 9.1

    Superb

    23 Feb 2021
    Great place, great staff, only good things to say, except you have to buzz the door to get in, and the buzzer is really loud for everyone in the hostel
    Denmark, Male, 18-24
  • 8.9

    Fabulous

    04 May 2021
    The location is awesome, middle of Oaxaca. The showers and bathrooms were not too clean. Staff was super friendly. Big king size bed with TV. No AC. It can get really loud because it is really clairaudient, you can hear everything. The door bell is really annoying, especially late in the night and early in the morning. The bar in the backyard is really cool! The pool is perfect for a little refreshment.
    Austria, Female, 25-30
  • 8.9

    Fabulous

    22 Apr 2021
    I loved this hostel, the staff were amazing, the facilities were all good and clean.
    Canada, Couple, 25-30
  • 6.6

    Good

    02 Apr 2021
    Not sure how this place got such a high rating. The location can't be beat, and everyone seemed nice, but the showers were quite dirty. The pool area was cool, although I didn't use it much. Staff also never answered the phone one morning, so I'm not sure if they need to update their phone number or what. But yeah, do a better job cleaning and this place would be perfect.
    USA, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Direct Dial Telephone
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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